GK Figure Worldwide Reviews 296

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 90 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the products and their quality, often describing them as well-crafted, authentic, and impressive. Many appreciate the secure packaging that ensures items arrive in perfect condition. However, some people were dissatisfied with the ordering process, experiencing significant delays, unannounced changes, and a lack of communication regarding their pre-orders. A few other people also felt that the delivery service was slow, and some reported receiving damaged or faulty products, with issues like broken parts or items not matching descriptions. There are also mentions of slow or unresponsive customer service when issues arise.

What people talk about most

Product

Users describe positive interactions with product. Many customers are satisfied with the quality of the... See more

Quality

Reviewers mention positive feedback about quality. Many customers are impressed with the high quality of the... See more

Order

People report ambiguous experiences with order. Many customers express frustration with significant delays,... See more

Delivery service

Customers had ambiguous experiences with delivery services. While some reviewers praised prompt delivery,... See more

Response time

Reviewers highlight ambiguous aspects of response time. Some customers praise the quick and reliable... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Buying was easy enough, figure was high quality. There was some damage during shipping, they didn't do much about rectifying it. Told me to glue it back together.

Rated 4 out of 5 stars

Item arrived in perfect condition. Support was very helpful and respectful during our contact. Only reason I'm giving them a 4 instead of 5 was due to the shipping taking some time but after contact... See more

Rated 4 out of 5 stars

This is my first time ordering with GK Worldwide so I was kinda hesitant. It took several months of waiting for the figure but when it arrived, I was beyond impressed! It was well crafted, details are... See more

Rated 2 out of 5 stars

The Lycaon figure is fantastic and such high quality. It would have been perfect without one issue. His right leg (the leg that supports the figure to the base) either does not have the magnet built i... See more


Company details

  1. Collectibles Store
  2. Figurine Shop
  3. Hobby Store

Written by the company

We collaborate with various studios in China. (Jimei Palace, Revive Studios, Queen Studios, Light Year Studios, Iron Kite Studios, Cloud Studios, Top Studios, Magic Cube Studio, more and more) We provide FAST SHIPPING in every parts of country. We have great service with professional team Any type of collaboration welcomed! Trusted seller with best price.


Contact info

3.4

Average

TrustScore 3.5 out of 5

296 reviews

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1-star

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Rated 2 out of 5 stars

This is the worst company to buy from

This is the worst company to buy from. They never respond to you trying to contact them. Orders take forever, and you never know what is going on. I gave them 2 stars instead of 1 because EVENTUALLY I did get my order, but the process in getting it was so troublesome that I'll never order from them again.

June 18, 2023
Rated 1 out of 5 stars

Potential scam

Unfortunately I placed a pre-order, it supposed to release (some time ago, a year or so), I asked a lot of times, I got generic answers (when I got one). Just lost my money, terrible experience for me.

June 9, 2023
Rated 4 out of 5 stars

It was worth the wait

Got a my figure for much less than other websites. It took a long while before the release so I was afraid I had been scammed but I finally got it in perfect condition
I just wish I had more options for the transport company because UPS didn’t give me a choice for the delivery date

June 10, 2023
Rated 5 out of 5 stars

Scared at first but good experience

Ordered two statue from them, received them both. First one was smooth sailing, the second one was a bit trickier since it got lost in transport intraChina but they helped me get another one.
Their customer service is fairly slow but it happens.

May 28, 2024
Unprompted review
Rated 5 out of 5 stars

Happy with my purchase

The figure arrived in perfect condition and was packaged well to prevent damage. Shipping time of course is very long but they are located in China so that's to be expected. Strangely they charge extra for packaging materials. It's only $2 but still I don't think you should have to pay extra in order not to risk receiving a broken item.

May 25, 2023
Rated 3 out of 5 stars

Product good but service could improve

The statue was great and bigger then expected but the wait time for the piece was rediculas. There were no updates on it after I bought it and when I inquired about it I was directed to two different places to contact. I deal with custom statues all the time and updates on long wait times is always key.

May 19, 2023
Rated 1 out of 5 stars

THEYLL TAKE YOUR MONEY!

First statue I ordered went through great.
Then the second......I placed it a year ago and have never seen the product or a refund
....
In fact, I'm even part of their WhatsApp and they just string you along never giving you much of an answer.
Basically, to me it looks like they just scam and take people's money if anything goes wrong etc without any explanation.

May 7, 2024
Unprompted review
Rated 1 out of 5 stars

Fraudulent company?

I am using translation software
Some parts may be incorrect.

I purchased a product that has already been released
It has not been shipped after payment
I've been waiting patiently, but I haven't heard from them since then, and there seems to be no refund or anything.
I was not able to contact the company for any inquiry. I was not able to contact them because they are overseas.
I think it would be better not to use it.

Translated with DeepL.com (free version)

May 9, 2023
Rated 1 out of 5 stars

I pre-ordered Sailor Moon Luna and…

I pre-ordered Sailor Moon Luna and Artemis wedding figures and never received them I paid a deposit I emailed customer service when they would be shipping and nobody even responded the my order number is No. 12099

April 26, 2023
Rated 4 out of 5 stars

My First Experience

My first experience purchasing from this seller went pretty smoothly and with ease. However, when I received my item (Black Clover Asta Statue), it had multiple issues such as the tail tip was broken and Asta has a crack on his knee. I am not to sure how to fix these issues but overall I really do love the statue. I also had no way of really tracking my item so I didn’t know when it was gonna come in.

April 25, 2023

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