GK Figure Worldwide Reviews 295

Awful, I paid for figure in full price and never got a refund because I didn’t pay the shipping fee. Why isn’t this included with the payment or just taking out. I am very disappointed with this!

Had to wrestle to get full reimbursement even though that was in their policy. Long support demand answer time, was very stressful.

Receive my figure safe and sound thank you

I'll be fair an honest here. There are two different companies associated with this one: gkfigure and gkanimerch. I've never purchased from gkfigure and all my orders were from gkanimerch.
Their communication is the worst I've ever seen from a company that sells products for hundreds/thousands of dollars.
If they really have the product in stock you will eventually get it (this is normal to be slow, especially if you chose sea freight). BUT if you order a product that they claim it's "in stock" and they don't have it, forget about it. You won't see your money back and you won't hear back from them.
I refunded all my orders through PayPal that were under this circumstance but eventually I didn't get the product and now I need to search somewhere else for a higher price.
I don't recommend AT ALL!

No broken parts. Good delivery. Happy to order again.

Your response on Emails is terrible.

After a delay from over 4 months the Metal Slug 2 diorama is still not sent and you don’t give any informations when it will happen.

Delays can always happen but you have to inform about the new schedule.

I can‘t recommend this company. Sorry.

Ordered Violet Evergarden figurine, box came in in a good shape, all parts in place. Recommending this seller.

Very nice guy. Helped me a lot and the product is great would buy again

Pre-order went well for my 1st purchase

Good service and follow up my figure, good condition and trusted Figure shop！👍🏻

Excellent customer service if there is an issue, and they communicate in a timely manner.

Figurine I ordered has a very good quality (yoichi yukimura) and nice variety options. Also the customer support is very friendly, helpful and quick in response.

I bought the Arataki Itto figurine and the process was very smooth, I got mine earlier than expected. The figurine is also high quality and highly detailed!
The service was very nice and patient, overall I'm happy with it.

The figure came pretty busted and gk was supposed to reach out to see what could be done to the studio but never got back to me.

Scammers, they steal your money, never send you anything and keep delaying and lieing about working on the situation. Sue them. Refund my orders orders #11181 and #11176 you bloody scammers!

I never received my order and you stole my money. I hope your company goes bankrupt and you are all fired.

The quality of the figures is top-notch. Each piece is crafted with exceptional attention to detail, from the intricate paintwork to the overall design. You can tell that they are committed to providing only the best products to their customers. The durability and craftsmanship of the figures ensure that they look stunning on display for years to come.

Shipping is also fast and reliable, with items arriving well-packaged to prevent any damage. It's clear that GK Figure Worldwide takes pride in ensuring their products reach customers in perfect condition.

I pre-ordered two figures and waited for 12 months for an update and nothing. Eventually I thought something is wrong so I went back to the order pages and it said the figures were "out of stock". I messaged them (it took a week to get a reply) and they said those figures have been sold out for a while now and they are not getting anymore to fill orders...NO ONE TOLD ME.. so, they were just going to take my money and not say anything? That's stealing! Also, if I purchased a pre-order that means one is saved for me, so what happened to the stock!? It took MONTHS of back and forth to get any progress on my return. They offered me credit, did not take any responsibility or apologize for basically stealing from me. After finally threatening to get authorities involved they refunded my PayPal (after another month of no response, they claimed the return guy was on vacation) Overall it was a huge waste of time (18 months in total). I wanted those figures so bad and missed out on other windows of opportunity for them! The worst part was that I had to pay interest on that purchase so overall I lost money. In the end they were not sorry and offered me no other compensation or deals. This company is shady, disappointing and extremely unethical, they should be ashamed.