GK Figure Worldwide Reviews 295

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 90 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the products and their quality, often describing them as well-crafted, authentic, and impressive. Many appreciate the secure packaging that ensures items arrive in perfect condition. However, some people were dissatisfied with the ordering process, experiencing significant delays, unannounced changes, and a lack of communication regarding their pre-orders. A few other people also felt that the delivery service was slow, and some reported receiving damaged or faulty products, with issues like broken parts or items not matching descriptions. There are also mentions of slow or unresponsive customer service when issues arise.

What people talk about most

Product

Users describe positive interactions with product. Many customers are satisfied with the quality of the... See more

Quality

Reviewers mention positive feedback about quality. Many customers are impressed with the high quality of the... See more

Order

People report ambiguous experiences with order. Many customers express frustration with significant delays,... See more

Delivery service

Customers had ambiguous experiences with delivery services. While some reviewers praised prompt delivery,... See more

Response time

Reviewers highlight ambiguous aspects of response time. Some customers praise the quick and reliable... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Buying was easy enough, figure was high quality. There was some damage during shipping, they didn't do much about rectifying it. Told me to glue it back together.

Rated 4 out of 5 stars

Item arrived in perfect condition. Support was very helpful and respectful during our contact. Only reason I'm giving them a 4 instead of 5 was due to the shipping taking some time but after contact... See more

Rated 4 out of 5 stars

This is my first time ordering with GK Worldwide so I was kinda hesitant. It took several months of waiting for the figure but when it arrived, I was beyond impressed! It was well crafted, details are... See more

Rated 2 out of 5 stars

The Lycaon figure is fantastic and such high quality. It would have been perfect without one issue. His right leg (the leg that supports the figure to the base) either does not have the magnet built i... See more


Company details

  1. Collectibles Store
  2. Figurine Shop
  3. Hobby Store

Written by the company

We collaborate with various studios in China. (Jimei Palace, Revive Studios, Queen Studios, Light Year Studios, Iron Kite Studios, Cloud Studios, Top Studios, Magic Cube Studio, more and more) We provide FAST SHIPPING in every parts of country. We have great service with professional team Any type of collaboration welcomed! Trusted seller with best price.


Contact info

3.4

Average

TrustScore 3.5 out of 5

295 reviews

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Rated 1 out of 5 stars

Do not trust, my order was never sent out

It’s been about a year now and I have yet to receive my order. Everytime I email them I always get the order is being processed. When I asked for a refund I was told they were out on holiday cause of the lunar new year. This was back in January of 2025. Will never trust this vendor and do not recommend them. I am out over $100 since it’s past the time limit to dispute it.

March 6, 2024
Rated 5 out of 5 stars

Good experience

Easy to buy, good customer service too. Item arrived safely and I’m very satisfied! Good experience overall.

February 23, 2024
Rated 5 out of 5 stars

When I bought a statue from GK

When I bought a statue from GK, I was worried something bas was gonna happen in the begging of my collection for 1/4 statues. I've been scammed by other companies such as Toy Wonderland and thought I've never trust any site other than the big ones. But after pre-ordering my statue of Power and waited the months, as promised in the estimate release date the sent an invoice of the pay, time-period, and estimate shipping all in one email. And not only that, they gave me an extension of the pay date after I Informed them of a small hiccup in paying shipping. After that it was a smooth ride as GK provide the best information that can give for delivery service and shipped my package in a jiffy. Now with my statue and some others, I'm comfortable in suggesting GK to other collectors looking for all collection of their needy choice.

January 25, 2024
Rated 4 out of 5 stars

Spicy Gray Fullbuster Figure

I love this figure! It’s great the only criticism (other than the fact they forgot his scars☠️ ik it’s nit picky the one on his stomach is obvious I feel like) I can give is that for some reason the ice doesnt sit securely into his hand. I don’t know if that’s just my figure or everyone’s but yeah I don’t even bother to put the ice in his hand sadly because it just falls off. I just decided to make him hold my stylus instead.

December 25, 2024
Rated 1 out of 5 stars

Took my money never received product

Order product a year ago they took my money, never got any updates on the product ,never received the product and pestered me to write a review on the company a year later.

December 24, 2024
Rated 5 out of 5 stars

Pink Bear DHIL Figure Review ~

Received my Dan Heng IL figure ^^ so happy with him. First time buying preorder figure and waited over a year, was a little anxious but customer service was overall helpful and friendly, giving updates and tracking whenever requested :) recommend!

December 15, 2024
Unprompted review
Rated 1 out of 5 stars

Broken statue from GK and horrible customer service

I had purchased a $650 statue from GK Figure Worldwide. I waited patiently for one year until it released and finally shipped to me. The statue came in 3 boxes and when I opened each box to inspect the parts, one box had broken pieces from the leg & arm. I contacted GK multiple times requesting for replacement parts. Either I got the same answer that they will get me replacement or I didn’t get ant replies. A year later, I still haven’t received any reply or a solution. Im so disappointed in the experience with GK. Spending $650 on a statue that I wont be able to display because of broken pieces is so infuriating. GK can at least reply with answers rather than give me the run around. I will never purchase anything from them again. To all collectors of figures and statues, be warned!

December 16, 2023
Rated 5 out of 5 stars

It was a long wait

It was a long wait, but I already knew that because I preordered it.

I am still waiting on a second figure that should have arrived earlier than this one, but I won't take that into account because they can't do anything if they don't have any in stock, plus it is a preorder again.

The figure I received arrived safely and it looks exactly like it does in the pictures.

I love the idea of the different payment options like direct pay and over time pay.

In most cases you are able to decide the size and sometimes for "luxury" variants. I like that.

So yeah, I had a good experience with GK :)

September 2, 2024

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