Glacier Insurance Company Reviews 1,251

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 337 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their kindness, helpfulness, and professional demeanor, making interactions pleasant and efficient. Many people highlight the excellent customer service, noting quick responses and a smooth user experience. Consumers are particularly impressed with the affordable prices and the ease of the overall process, often finding quotes much cheaper than expected. However, some customers also noted issues with customer service, mentioning long wait times, unhelpful representatives, or difficulties accessing their accounts online. A few other people also felt that their rates had increased or that the company's service did not meet their expectations regarding claims.

What people talk about most

Staff

Customers consistently express satisfaction with the staff, highlighting their professionalism, helpfulness,... See more

Price

Reviewers highlight positive aspects of price, with many finding the payments very low and affordable.... See more

Customer service

People report positive experiences with customer service. Many customers praise the helpfulness,... See more

Service

Consumers find service to be positive, highlighting its speed, ease, and helpfulness. Many reviewers praise... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe their interactions... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The process was simple , quick and thorough. It shouldn't be complicated and your company came through. The website handled all my needs , gave me a quote within 10 minutes and I was able to drive my... See more

Rated 5 out of 5 stars

I JUST purchased a vehicle. I was searching for quotes and many of them were simply unacceptable for even the richest. I was getting full coverage type quotes for only liability. Eventually, I came ac... See more

Company replied

Rated 5 out of 5 stars

So happy I switch my insurance. Price was great and the process was so fast and simple. So far no complaints I highly recommend. I'll come back and update after I renew my policy in a few months. Most... See more

Company replied

Rated 5 out of 5 stars

Very nice to speak to not bossy ask me what I needed and they made me the best rate been with three or four other insurance companies think I'll stick to this one nicest one so far

Company replied


Company details

  1. Insurance Company
  2. Personal Insurance Company

About Glacier Insurance Company

Written by the company

At Glacier Auto Insurance, our name may be new, but we’ve been writing personal automobile insurance for the past 50+ years. Within that time, we have seen insurance companies come and go. However, here at Glacier, our core values have stood the test of time. We’re here to provide you with a hassle-free quick and easy quote, affordable insurance coverage, low down payments, flexible installment options, prompt claims assistance, and reliable service with ease of mind…getting you on the road to reaching your destinations.

At Glacier, you can choose to go directly onto the Glacier website and obtain a fast, easy, online quote. Or, through our call center (1-888-GLACIER) to speak directly to one of our helpful representatives. Or, you can access Glacier Auto Insurance through our network of trustworthy independent agents. You can find an agent near you by accessing our website.
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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 54% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Glacier is just awesome in every way…

Glacier is just awesome in every way never spoke with anyone there that wasn’t 100% helpful and kind and George is the best and no one can beat their prices I have been with them for years

September 26, 2025
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Reply from Glacier Insurance Company

Alysia, thank you! We're so happy to hear George is kind and helpful!

Rated 5 out of 5 stars

I gotta thank my agent

I gotta thank my agent, PEREZ NOTARY here in Allentown PA, who is always taking care of me, getting me good prices and good companies for my car insurance

October 21, 2025

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