Glacier Insurance Company Reviews 1,248

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 339 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional social skills, kindness, and informative assistance, often highlighting their professionalism and helpfulness in setting up policies and finding savings. Many people appreciate the quick and easy process, along with the excellent customer service that efficiently addresses their needs. Reviewers consistently find the prices to be great and very affordable, often noting that they are much cheaper than expected and competitive with other providers. The overall service is described as fast, speedy, and efficient, contributing to a positive user experience. However, some customers also noted issues with increased rates and a lack of support, leading to unacceptable wait times and slow customer service. A few other people also felt that the website was not working well, and some experienced difficulties accessing their accounts online.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being... See more

Price

Clients share positive opinions on price, frequently highlighting affordable rates and great value. Many... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the agents for... See more

Service

Customers had positive experiences with service, often highlighting the professionalism and helpfulness of... See more

User experience

Users describe positive interactions with the overall experience. Customers consistently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Laurie was amazing! She helped me get everything set up automatically, went over my policy thoroughly, and was so pleasant throughout the entire experience. Love, love, love! 💛

Rated 5 out of 5 stars

MARIAH REDBURN!!! Excellent social skills, kind and informative, took her time to help me through the entire process. You must be amazing to work for if you have such talented employees. Thank you aga... See more

Rated 5 out of 5 stars

I JUST purchased a vehicle. I was searching for quotes and many of them were simply unacceptable for even the richest. I was getting full coverage type quotes for only liability. Eventually, I came ac... See more

Company replied

Rated 5 out of 5 stars

So happy I switch my insurance. Price was great and the process was so fast and simple. So far no complaints I highly recommend. I'll come back and update after I renew my policy in a few months. Most... See more

Company replied


Company details

  1. Insurance Company
  2. Personal Insurance Company

About Glacier Insurance Company

Written by the company

At Glacier Auto Insurance, our name may be new, but we’ve been writing personal automobile insurance for the past 50+ years. Within that time, we have seen insurance companies come and go. However, here at Glacier, our core values have stood the test of time. We’re here to provide you with a hassle-free quick and easy quote, affordable insurance coverage, low down payments, flexible installment options, prompt claims assistance, and reliable service with ease of mind…getting you on the road to reaching your destinations.

At Glacier, you can choose to go directly onto the Glacier website and obtain a fast, easy, online quote. Or, through our call center (1-888-GLACIER) to speak directly to one of our helpful representatives. Or, you can access Glacier Auto Insurance through our network of trustworthy independent agents. You can find an agent near you by accessing our website.
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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 54% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Helpful

I called and there was a quick response. He took care of walking me through finding insurance quickly. Good service!

December 9, 2025
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Reply from Glacier Insurance Company

Thank you for taking the time to leave us a review, Jesse!

Rated 5 out of 5 stars

Amazing rates

They were fast and understanding. Very professional and had me taken care of in no time

November 29, 2025
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Reply from Glacier Insurance Company

We appreciate the 5-star review, Elysse!

Rated 5 out of 5 stars

I just started with this company

I just started with this company. I really didn't experience any thing negative.

November 19, 2025
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Reply from Glacier Insurance Company

Thank you for taking the time to leave us a review!

Rated 5 out of 5 stars

Was quick and easy to use. Yes

Was quick and easy to use. Any issues or questions I may of had were answered almost instantly. Prices were the best and I did tons of quotes.

November 8, 2025
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Reply from Glacier Insurance Company

Thank you, Kim! We're glad to hear we are helping you save money!

Rated 1 out of 5 stars

I don’t want to say anything

I don’t want to say anything

October 10, 2025
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Reply from Glacier Insurance Company

Bradn, if you could please give us additional details regarding your experience we would love to help make it right.

Rated 5 out of 5 stars

I JUST purchased a vehicle

I JUST purchased a vehicle. I was searching for quotes and many of them were simply unacceptable for even the richest. I was getting full coverage type quotes for only liability. Eventually, I came across Glacier and did the quote process. The insurance agent I spoke with was very kind, helpful, and the process was very quick and easy. My quote and official declaration was MUCH cheaper than the rates previously seen from the others, even cheaper than I expected! It was a no brainer to select Glacier as my provider.

November 10, 2025
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Reply from Glacier Insurance Company

Thank you for the great review! We're happy to hear we are meeting your expectations and are able to help keep you covered while out on the road!

Rated 5 out of 5 stars

Glacier is just awesome in every way…

Glacier is just awesome in every way never spoke with anyone there that wasn’t 100% helpful and kind and George is the best and no one can beat their prices I have been with them for years

September 26, 2025
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Reply from Glacier Insurance Company

Alysia, thank you! We're so happy to hear George is kind and helpful!

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