Glacier Insurance Company Reviews 1,248

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 339 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional social skills, kindness, and informative assistance, often highlighting their professionalism and helpfulness in setting up policies and finding savings. Many people appreciate the quick and easy process, along with the excellent customer service that efficiently addresses their needs. Reviewers consistently find the prices to be great and very affordable, often noting that they are much cheaper than expected and competitive with other providers. The overall service is described as fast, speedy, and efficient, contributing to a positive user experience. However, some customers also noted issues with increased rates and a lack of support, leading to unacceptable wait times and slow customer service. A few other people also felt that the website was not working well, and some experienced difficulties accessing their accounts online.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being... See more

Price

Clients share positive opinions on price, frequently highlighting affordable rates and great value. Many... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the agents for... See more

Service

Customers had positive experiences with service, often highlighting the professionalism and helpfulness of... See more

User experience

Users describe positive interactions with the overall experience. Customers consistently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Laurie was amazing! She helped me get everything set up automatically, went over my policy thoroughly, and was so pleasant throughout the entire experience. Love, love, love! 💛

Rated 5 out of 5 stars

MARIAH REDBURN!!! Excellent social skills, kind and informative, took her time to help me through the entire process. You must be amazing to work for if you have such talented employees. Thank you aga... See more

Rated 5 out of 5 stars

I JUST purchased a vehicle. I was searching for quotes and many of them were simply unacceptable for even the richest. I was getting full coverage type quotes for only liability. Eventually, I came ac... See more

Company replied

Rated 5 out of 5 stars

So happy I switch my insurance. Price was great and the process was so fast and simple. So far no complaints I highly recommend. I'll come back and update after I renew my policy in a few months. Most... See more

Company replied


Company details

  1. Insurance Company
  2. Personal Insurance Company

About Glacier Insurance Company

Written by the company

At Glacier Auto Insurance, our name may be new, but we’ve been writing personal automobile insurance for the past 50+ years. Within that time, we have seen insurance companies come and go. However, here at Glacier, our core values have stood the test of time. We’re here to provide you with a hassle-free quick and easy quote, affordable insurance coverage, low down payments, flexible installment options, prompt claims assistance, and reliable service with ease of mind…getting you on the road to reaching your destinations.

At Glacier, you can choose to go directly onto the Glacier website and obtain a fast, easy, online quote. Or, through our call center (1-888-GLACIER) to speak directly to one of our helpful representatives. Or, you can access Glacier Auto Insurance through our network of trustworthy independent agents. You can find an agent near you by accessing our website.
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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Replied to 54% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

No customer service

No customer service, I’ve been calling for days to cancel my policy

February 26, 2026
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Reply from Glacier Insurance Company

Hi Nicole, I'm sorry to hear you are having trouble contacting us. If you would email us your phone number at support@glacierinsurance.com, I will have a specialist reach out to you directly. Thank you.

Rated 5 out of 5 stars

Quick and easy transaction at last…

Quick and easy transaction at last minute

February 25, 2026
Glacier Insurance Company logo

Reply from Glacier Insurance Company

Thank you for the great review, we're happy to hear you were able to get auto insurance quickly and easily!

Rated 1 out of 5 stars

Can't login

Can't login

March 5, 2026
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Reply from Glacier Insurance Company

Hi Matthew, we're sorry to hear you are having trouble logging in. If you could email us with more details, we would be happy to have someone reach out to you and assist you with your account.

Rated 5 out of 5 stars

Experience was fast and easy.

Experience was fast and easy. He was very nice and informative. I would recommend 100% Thanks Phil. Appreciate you!

March 4, 2026
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Reply from Glacier Insurance Company

Jessica, we're thrilled to hear you had a great experience with Phil! If you need anything, don't hesitate to reach out.

Rated 5 out of 5 stars

Thank you

Thank you, very fast, representative was kind and found me best price

February 27, 2026
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Reply from Glacier Insurance Company

We're so happy we were able to help, Yulia!

Rated 5 out of 5 stars

A +++++EXCELLENT

A +++++ Excellent

February 21, 2026
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Reply from Glacier Insurance Company

You're an A+ customer, Teddy! Thanks for taking the time to leave us a review.

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