Gladiator Commercial Van Insurance Reviews 380

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

The company listened to what i wanted and there was no pressure sales talk, being old and not good with computers etc they offered me paper copies of my proof of insurance and talked thro everything i... See more

Rated 5 out of 5 stars

Lovely to talk to human being, as well as all sorted in quick, and polite No many insurance companies deals with van for young drivers, as if they not important to start the life and work/ busines... See more

Rated 5 out of 5 stars

Great service not the cheapest put I was looking for a company with good understanding for sole traders

Rated 4 out of 5 stars

It would of been so simple did it on Internet but wouldn't take payment until ide spoke to sales/ advisor trying to sell me everything. I would of added it if I wanted it and felt for the bloke on tel... See more

Company details

  1. Money & Insurance

Information provided by various external sources

Gladiator has been providing specialist van insurance since 1998 and provide great service and great prices. With the support and backing of UK leading car insurance provider, Admiral Insurance, we are proud to have established ourselves as the 'go-to' service for tradesmen and van owners


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

380 reviews

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Rated 1 out of 5 stars

Useless window repair / replacement service

I had my van windows smashed in whilst on holiday and rang Gladiator to replace the windows under my insurance with them. The earliest their contractors could fit me in was in 6 days time. I couldn't go on the motorway with no windows or boarded up windows so I had to do it privately for £360 (who came out within an hour). Gladiator will only reimburse £50 if you do it privately so I won't be renewing my Gladiator/Admiral insurance again.

September 11, 2024
Unprompted review
Gladiator Commercial Van Insurance logo

Reply from Gladiator Commercial Van Insurance

Hello Richard,

I am sorry to hear of your experience when looking to make a claim for your windscreen. I appreciate this was not the outcome you were expecting, and please accept my apologies for the trouble and upset caused.

Thank you for taking the time to leave feedback. I would like to look into this further. Please contact us on the email address below confirming your name, date of birth and your claim number. I will then arrange for the correct departments to contact you.

Thanks
Sam

ReviewFeedbackSupport@admiralgroup.co.uk

Rated 1 out of 5 stars

I have always been happy happy with…

I have always been happy happy with Gladiator until i received my renewal quote , last year i paid just over £300, this year with no changes they quoted over £900, a 200% increase , i contacted them and was offered a £47.00 discount for been a loyal customer , i went to swinton insurance who did the same cover for £320.
Gladiator did not care just kept saying that's our best price

AS YOU SEE FROM REPLY THEY ARE NOT INTERESTED, THEY CAN NOT EXPLAIN WHY THEY WANT TO INCREASE MY PREMIUMS BY OVER 200%

August 7, 2024
Unprompted review
Gladiator Commercial Van Insurance logo

Reply from Gladiator Commercial Van Insurance

Hi

I am sorry to hear that the renewal price is not what you expected and not competitve, but we are grateful for the time you’ve been with ourselves. We appreciate you taking the time to leave a review, and take on board all feedback.

Thanks
Jo

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