Glam4hair Reviews 181

Mr. Bob is in touch and helping to resolve the issue. Issue is being handled well.

Hairtrek.com
Thanks for quick response

Bob is in touch and helping to resolve the issue.”, “Helpful Support”, “Issue is being handled well.

Nela reached out to assist, thank you Nela

Glam4hair has helpful and kind agents. Like Emily who supported me during a minor misunderstanding

Ann is on top of things and is doing a good job.

Good customer support by Eugene

Imani was very helpful in resolving my issues and followed up with me to ensure all was well.

When I contacted customer service, I thought it would take a long time to respond, but I was surprised that within seconds I was contacted and the problem was solved. I would like to thank Ms. Alero On communicating with you blindly I really need someone to help me and I don't know how it will be done Thank you Alero

I had a fantastic experience with the customer service team especiallyHarry! From the moment I reached out, they were friendly, attentive, and genuinely eager to help. My questions were answered quickly and thoroughly, and they went above and beyond to make sure I was satisfied. It’s rare to find such dedicated and professional support these days. I truly appreciate their patience and positive attitude throughout the process. Highly recommend-5 stars all the way!

Eugene is in touch and helping to resolve the issue.

However, I did not have any idea in how I was charged and what this service is all about. But thank you for processing my request.

I received prompt customer service from Eugene.

Ann contacted me to solve my issues, unfortunately did not do as promised and I ended up being stolen from €40

Just like some of the previous 1-star reviews, something similar happened to me. I wanted to buy chocolate from a famous brand in my country and when I "bought" it, apparently I purchased 2 VIP memberships and gift cards from myglosslip.com and glam4hair.com.
Unfortunately, I noticed it too late, so they charged me twice. I contacted glosslip.com first, and while they did not refund me, they deleted my "membership" and all my information. But with glam4hair.com, my experience has been the worst:
- On April 2nd, I contacted them via their website to report this problem. I asked for a refund, which they denied, so I requested they cancel my "membership" and delete any information they had about me, as I could not create an account with my email address to do it myself.
- On April 2nd, the online agent told me they canceled my account and that I would receive an email about it. However, I never received the email, so I informed them about this. The agent asked me to email support @ glam4hair.com, which I did, but I never got a reply.
- On April 16th, glam4hair.com charged me again.
- Today, April 23rd, I once again contacted them via their website, and an agent told me they would contact me by phone.

Efficient service and resolution of an issue.

Eugene was so kind with me and gave a solution inmediatly. Thank you!

Good escalation support! They handled well my concern.

Good products Good service
Highly Recommended
Thank you Team 🎀

Nicholan
🤗