I’m really impressed by the customer service and specially escalation team. Somehow i mistakenly placed order but then i asked for refund. Their team coordinated with me in a very professional way... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was conned in to subscribing to this "Hair" company !! I was replying to an add on FB to buy a Camping table for £19.99 - before i knew it, id subscribed to this company !! I feel totally connected... See more
I requested my account to be cancelled immediately I realised I wouldn't benefit from their services. It's been a tough process. The agents were kind enough to help. Just waiting on my refunds to arri... See more
I opened a hotel site and a pop up by glam4hair came up and I didn't realise it was from another site. I am 69 years old and not very practical. Anyway they asked me for my Visa details. Thinking it w... See more
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I WAS CONTACTED BY KATE
I WAS CONTACTED BY KATE, AND RESOLVE VERY QUICKLY MY CANCELLATION ON THE SUBSCRIPTION.
VERY THANKFULL.
glam4hair and scentamaze are SCAMs - be careful !
On 14 January 2025 I accidentally bought a gift card from scentamaze. I did not intend to buy anything from scentamaze, but I wanted to buy a backpack from the website of Decathlon and I did not notice that somehow I was redirected to the website of scentamaze (scentamaze.com). After paying the price of the backpack by my credit card, I recognised that it was a fraud. It was not the website of Decathlon but it was the website of scentamaze, and I did not get a backpack but received a 2 EUR gift card from scentamaze.com and also a 2 EUR gift card from glam4hair.com (that I did not intend to buy!).
Immediately I wrote to scentamaze and glam4hair through their online contact form, asking to delete my purchase and send back the 2+2 EUR to my bank account. I received an automated message from the customer support of scentamaze, but since then I have not received any further answer. Neither the price paid for the gift cards was sent back.
On 17 January 2025 scentamaze wanted to charge my credit card by 6.95 EUR - but fortunately my bank refused this transaction.
I never intended to buy anything from scentamaze and glam4hair and would never buy anything from them. It was a fraud by scentamaze and glam4hair!!!
All my issues were resolved faithfully
All my issues were resolved faithfully
Confusing membership. No purchase made.
NFL Live purchase was made. No membership was requested.
That they were very good with what they do.
It was worth the experience with the people at glam especially with Elsa.
alero is in touch in helping and…
alero is in touch in helping and resolving my issue,,thank you
Everything was handled Well!
Everything was handled well. However, I did not have any idea in how I was charged and what this service is all about. I apologize for my ignorance.
Issue is being handled well.
Issue is being handled well.
Helpful support.
Thank you for your guidance Sama.
Very helpful website
Very helpful website , I am waiting for response for my refund and they are responding quick. Thanks.
The Processes
I requested my account to be cancelled immediately I realised I wouldn't benefit from their services. It's been a tough process. The agents were kind enough to help. Just waiting on my refunds to arrive.
They rectified a mistake I made.
I opened a hotel site and a pop up by glam4hair came up and I didn't realise it was from another site. I am 69 years old and not very practical. Anyway they asked me for my Visa details. Thinking it was the hotel and I obliged. Later I found out I had agreed for a service from glm4hair. When o realised the mistake I emailed them it was a mistake om my part and asked them to cancel my account and not withdraw mony from my bank account. Today they told me they are going to close my account and refund any money withdraw. I appreciate their gesture and thank them from the bottom of my heart. I also appeal to persons my age tp double check before giving detaiis or ask someone with better knowledge about these things first. Not everybody is like glam4hair who opted for empathy rather to go by the book.
NO REFUND
Still waiting for my refund because I will not give Glam4hair a good Trustpilot review. They say gives us a good review and we will process the refund. I am not willing to do that. My card was charged without my knowledge n authorisation. Fortunately I have blocked my card so charges get declined
My experience of Glam4hair BAD !!
STILL NO REFUND
Good service ❤️
There service is very good and…satisfying
There service is very good and satisfying
I couldn't afford the decuction Nd asked them to cancel Nd they did it immediately
I couldn't afford the decuction and asked them to stop debt order ,and they did so immediately ,great service thanks so much to the manager and her team
very helpful assistants friendly…
very helpful assistants friendly service..issue addressed quickly request sorted
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








