Despite my previous review I would like to say thank you for great rings we are ordered for our wedding. The issue we had it’s a delivery, as it took longer than expected. My advice is if you want to... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
At GLAMIRA, every design is a statement of individuality, crafted to honor personal style and meaningful moments. As a global leader in fine jewelry, we blend expert craftsmanship with personalization, ensuring each piece resonates with those who seek elegance with distinction. #ThisIsSoYou
Crafted for You, Inspired by You:
Luxury is personal. At GLAMIRA, every design is a canvas for your individuality. Customize with gemstones, engravings, and unique details to create a piece that’s unmistakably yours. #ThisIsSoYou
Customer-Centric Approach:
At Glamira, we treat every customer as the unique individual they are. Our dedicated team of customer service professionals is passionate about providing a seamless and delightful experience. From assisting you with design choices to ensuring timely delivery, we are committed to making your journey with Glamira unforgettable.
Artistry and Precision:
Craftsmanship is the soul of Glamira. Our skilled artisans, driven by a deep passion for their craft, create each jewelry piece with meticulous care and precision. Their commitment to excellence ensures that your personalized jewelry is a symbol of enduring beauty and unmatched quality.
Why Choose GLAMIRA? ✨
Shop with Confidence
Millions of customers worldwide trust Glamira for their most cherished jewelry. Our commitment to quality, innovation, and service ensures a seamless experience every time.
Trusted by Millions Worldwide
GLAMIRA is recognized worldwide for its innovation, artistry, and masterful craftsmanship. Designed for those who appreciate sophistication, our pieces are a statement of confidence, elegance, and individuality.
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Be very careful.
This is a dodgey company that buys many reviews.
It gives ultra low quality jewelry and the refund policy is no where as good as it sounds. They will laywer you on every term and every condition.
Multiple horror stories on reddit.
Ordered a ring on the 15th may and the estimated delivery date was the 28th. Received an email saying it was delayed and expected delivery the 2nd June. It’s now the 2nd and have not heard anything since. The only email I got was 5 days ago saying it’s at the distribution centre. Why does it take over 5 days to ship? Even so it’s still not been sent out. I emailed repeatedly saying i need the ring by the 4th and all I get is a generic email stating that it’s at the distribution centre and they are doing final checks. Appalling service and regret buying from this company. I wished I read the reviews before purchasing from this company as they don’t seem to care about their customers.
We ordered our rings over a month ago and still have not received them. We also have no clear information about where they are or when they will arrive.
Customer service only sends repeated automated replies with no real answers or updates.
These rings were for a special celebration, and the delay and lack of communication ruined it for us. At this point, we have lost all trust in this company and regret ordering from them.
Never waste your time and money with them.
Product was exactly what I needed, arrive quickly, the right size and beautifully finished.

Reply from GLAMIRA
I ordered wedding rings that were delayed twice! Imagine ordering a pair of wedding bands and not being able to exchange rings at your wedding ceremony due to first production issue and then distribution issue. The experince was very diasppointing. The rings were beautiful overall but the engraved text was also way too small. The ring would have fitted twice the text pt.
Tiny wedding ring diamond fall out and company does not repair, fix. Make me look like bought a cheap chinase product for our wedding! Don’t buy anything from them. They dont back their defects.
I am very pleased with the necklace itself. The angel design is beautiful, and the diamond detailing gives it a truly elegant and high-quality finish. It was purchased as a special gift, and I was delighted with the craftsmanship and overall appearance.
However, I was disappointed that the necklace arrived after the expected delivery date. I understand that delays can happen and I appreciated the email explaining the situation. Unfortunately, I was travelling abroad for the ceremony where the necklace was intended to be given as a gift, and because it arrived late, I was unable to take it with me.
Whilst the product exceeded my expectations, the delayed delivery affected the overall experience.
MM

Reply from GLAMIRA
Didn't get the parcel in time
They were late 10 days late and instead of the 7 days before birthday I got it 3 days after.
Miserable company, also declined to got the product back
Initially the rings were absolutely stunning and shiny.
Everything was just perfect. However, just a few days ago, went to a swimming pool and a few hours later, the ring was completely dark. Lost all the brightness and beauty of it.
Tried use a proper cleaning product but it didn't work. Now my husband has a shiny silver ring and I can't even wear mine because it just looks awful. What a disappointment...
Rubina
Beautiful quality very satisfied great looking earings. Honestly surprised the stone was so big for only being .10ct

Reply from GLAMIRA
Well made and beautiful craftsmanship. I love all my purchases from Glamira. The company is truly top of the line in the jewelry industry.

Reply from GLAMIRA
Made by fake diamonds and low quality gold!advertising that a GIA certificate follow, however after you order, you get the GL certificate..Glamirs own certificate, might been produced at their main locations (Sontraer Str. 19, 60386 Frankfurt am Main, Tyskland) look at that Office building, looks like their bankrupt, or just a scam..and how about the ad for fastest shipping in the market..well my order was placed 14.04. 27.04 it was suppose to arrive, however it was just done in production...and guess, one month later, its not even shipped, and nobody knows when..... would recomend to stay as far away from this shop! Read all the bad reviews on trustpilot, that on Glamiras review page, magical has disapear....🫢🫢
I ordered something on May 7 as a gift to my wife for giving birth to our first baby. The estimated delivery was May 20-21.
A few days after, the updated the delivery estimate to 25 May. I could afford to wait a few more days, so I was not bothered about it.
We are now in 30 May and the order is still not handed to the courier. When contacting support they say the order is ready for delivery… for more than 1 week. They say is the 1st time this happens. First time for me maybe as this is my 1st order, not for all the customers complaining about the same thing.
Very bad experience so far, they are unreliable.
The process of choosing a ring is straight forward and easy. The pictures are pretty close to the product you get. The free engraving and being able to remove the brand logo or keep it is very nice. I love that they send you a video of the product you are getting. The packaging is great and nice.

Reply from GLAMIRA
Received a ridiculous reply from my review to Scamira. My previous review accurately stated that the paint fell of the ring within days of wearing it. To be specific 3 days in fact. SCAMIRA which is what they should really be called tried to defend this by stating this can happen overtime. 3 DAYS!!!. They are therefore trying to mislead any one reading this accurate review. The ring was actually the wrong size but I don't want a replacement because I don't want to pay for a ring when the paint falls off within 3 DAYS . I Simply want a refund. Not over time as they try and mislead!!!. Absolute liars

Reply from GLAMIRA
I am writing this review because I am disappointed with Glamira’s delivery process and communication.
I ordered an engagement ring worth €1300 on May 13, with an estimated delivery date of May 24. The main reason I chose Glamira was precisely because the delivery date matched my plans.
A few days later, I received an email informing me about a production delay and providing a new estimated delivery date - June 1. Then, on May 26, I received an email containing a video of the ring, showing that it had already been completed and was supposedly ready for shipment.
Today is June 1, the order still has not been shipped, and it is completely unclear whether it will be shipped anytime soon. The WhatsApp chatbot had been giving vague and highly insufficient responses - saying they were experiencing distribution delays, that they were doing everything they could, and that they could not commit to providing a shipping date for my order. Now it no longer responds at all. There are no phone numbers, no proper customer support, nothing. This is absurd.
At this point, I have no idea if or when I will receive the ring, but I want to say that this is extremely unprofessional for a jewelry company. People rely on their orders arriving on time because they make important plans around them — weddings, birthdays, proposals, and so on. All of these events happen on fixed dates and cannot simply adapt to Glamira’s delays, whether they are related to production, distribution, or anything else.
If by some miracle I receive my order soon and the quality justifies the experience, I will come back and edit my rating here.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.