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Rated 1 out of 5 stars

Purchased 3 dresses, none of them fit any of us. Returned all 3 the next day upon receiving them for a full refund and received $0.00. Their policy states "no matter you do not like the dress color... See more

Rated 5 out of 5 stars

I have never ever had a bad experience with Glam Union. They are always a pleasure to work with, help me custom size my dresses, and provide above and beyond customer service. Once a dress is ordered,... See more

Rated 5 out of 5 stars

My daughter ordered a prom dress from Glamunion. It was our first purchase. We checked reviews and felt comfortable making the purchase. The dress has exceeded our expectations. It is nicer than a... See more

Rated 5 out of 5 stars

I've now received two dresses from GalmUnion. Each package is carefully wrapped and sealed, arriving in pristine condition. The dresses look exactly as pictures on the website. The times that I... See more

Company details

  1. Clothing Store

Information provided by various external sources

Glam Union was founded with a clear goal: to provide fashionable, well-crafted, and flattering clothing at a reasonable price range. Every idea starts somewhere. What sparked us? As fashion lovers, we had difficulties finding high -quality, beautiful yet attainable formal dresses that fit well. Couture and designer dresses are too expensive that we can only dream about it. On the other hand, gowns with affordable price points are often ill-fitting with inferior quality. Hence, we created GLAM UNION as an affordable option to high fashion. By designing in-house, partnering with factories where luxury brands make their dresses, and connecting with clients directly, we are able to offer refined, stunning apparel pieces at a much lower price. Shopping for formal dresses should be exciting and enjoyable. You deserve a show stopper that makes you standout in any social events without breaking the bank. Luxury should be affordable. We hold strongly to this belief, then, now, and many years to come.


Contact info

3.8

Great

TrustScore 4 out of 5

33 reviews

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Rated 1 out of 5 stars

SCAM - Purchased 3 dresses - Returned all and received no money back

Purchased 3 dresses, none of them fit any of us. Returned all 3 the next day upon receiving them for a full refund and received $0.00. Their policy states "no matter you do not like the dress color or the style, we can return it for you with the refund or remake a new one for you" . This company is absolute SCAM and GARBAGE. They did not refund anything to us and they have all 3 dresses which means i am out $600.00 Canadian dollars. Do not purchase anything through this disgrace of a place. No policy is upheld.

April 11, 2018
Unprompted review
Rated 5 out of 5 stars

I am very pleased.

I was VERY VERY scared at first to order from this website. Having only 1 website to review it also added to my doubt. But, I took a chance and I ordered my prom dress. I emailed them back and forth multiple times making sure I was not going to get scammed. Also, When I ordered I asked them to cover up the back. To my surprise, my dress came a week early and looked EXACTLY like the picture and the completed my request of covering up the back! I am truly in awe and happy. I would recommend this site to any and everyone. This is not a fake review i am real. my Instagram is @6ixroses feel free to message me with any questions

March 30, 2017
Unprompted review
Rated 5 out of 5 stars

COMPLETELY STARSTRUCK

So I was a bit sketched about ordering from a website having dresses for very cheap. Also bc I saw other dresses on this website from other websites as well. What they do is replicate the dresses well and that's the thing I was sketched about. So I ordered my dress that was love at first sight and the people were very helpful with the live chat and were with me through the whole process. I asked them to send me pics of each dress I looked at. Which they did.. and for the ones they didn't have pics of I didn't wanna take the risk. But now that I got my dress I would order it no problem. The guy gave me a discount too!! I also got emails and shipping tracking number once my dress was done. The thing is tho.. i ordered my dress a week before they shipped it.. I was supposed to get it later but ended up getting it in two weeks! and I was like all sketched out like how did they finish so fast? Omg there's a chance this will turn out bad I'm so scared.. SO I FINALLY got my dress just so eager to see it..... IT CAME OUT SO FREAKM GORGEOUS I WAS STUNNED. It came out just like it was in the picture! They did such a great job and the material is very well done. I had mine custom made and they finished in a week I was just so amazed. I'm literally in love with my dress. I would def order a dress again from here and you should too it's amazing I'm so glad I found this site. I recommend it! They're a dime.

March 27, 2017
Unprompted review
Rated 5 out of 5 stars

Love the dresses!

Ordered two dresses for my daughter (one a pageant dress and the other a prom dress). We shopped for dresses in our area and didn't find anything we liked and didn't want to spend almost $1,000 for two dresses. Ran across Glam Union while surfing the internet and was stunned by their reasonable prices. Very skeptical about ordering a dress online but for the price, I gave it a try. We are in love with both dresses! Very well made, look like the pictures online, fit true to measurements given online, and arrived on the day I requested. Chatted online several times with customer service. They were very helpful and quick to respond. Even got a $20 discount code from one of the representatives during a chat. Bought two beautiful dresses for less than $400. Very happy customer!

February 26, 2017
Unprompted review
Rated 2 out of 5 stars

Credit Card Charged 3 Times

After contacting the website with concerns for being scammed, most prom dress websites are, I was reassured that nothing would go wrong and if it did my information would be protected and I would receive all of my money back. The second part of that is true so thats why my score is 2 stars instead of 1. After placing my order for $330, my credit card was then charged 3 times each for around $330. Equaling almost $1000. One of those charges was from Great Britain and two from China, this was after seeing the company's address advertised as New York. The company's excuse was that they use a third party to process payments, and that it was my credit card companies fault for not accepting international payments. I am very upset and will not ever trust anything associated with Glam Union or its owner again. I suggest you do the same.

February 19, 2017
Unprompted review
Rated 5 out of 5 stars

Love it!

I was unsure about ordering from an online website but after reading reviews I decided to give it a shot, they had the exact dress I was looking for and it came sooner than expected (which was only about a week and a half to begin with) so I was very happy about that! The dress was well packaged and absolutely stunning! The staff was extremely helpful and quick to respond through the whole process, thank you glamunion.com!!

February 15, 2017
Unprompted review
Rated 5 out of 5 stars

Great Dress

The dress came quickly, well packaged, and in perfect condition. The sizing was accurate and although I was nervous to order from this site, I would definitely order from here again in the future.

May 25, 2016
Unprompted review
Rated 5 out of 5 stars

AMAZING

Both of my dresses I have purchased were amazing and fit perfectly! You feel great in them and they look just like the picture! Definitely will always buy dresses from Glam Union!!!

May 25, 2016
Unprompted review
Rated 5 out of 5 stars

outstanding

My dress was made very well and it was beautiful, the packaging was very very nice and kept the dress protected. I love my prom dress and I will be shopping from Glam Union again. This site is outstanding

May 23, 2016
Unprompted review
Rated 5 out of 5 stars

Very satisfied

We were hesitant to order a prom dress online but it came in a timely fashion and was very well made. It fit my daughter to a "T."

May 23, 2016
Unprompted review
Rated 4 out of 5 stars

Overall good!

I ordered a custom sized dress, and it fit well, looked identical to the pictures provided on the website, beautiful. It arrived during the estimated time period, so that was great! However, on the website it says that the company delivers by DHL, and when i clicked on the tracking number given to me, it also directed me to the DHL website, on which no tracking data was found. When it arrived today, I discovered that it was sent by the company TNT instead, which explains why i couldn't track it on the DHL website. So there's that little issue that needs to be fixed. Otherwise, it was a great purchase, and for future special occasions i will purchase from Glamunion again. :)

April 26, 2016
Unprompted review
Rated 5 out of 5 stars

Relieved and happy. Got "the" Prom (ROA) dress!

Have been looking for "the" Prom dress my daughter wanted for some time. She was told by a friend to try Glam Union and the dress was on their site. We were very unsure of ordering without seeing it but are so glad we did. The dress is exactly as shown and is of a good quality. Fits well too. The customer service is excellent. I had ordered the wrong size but corrected this within half an hour and was assured with a prompt reply that it had been rectified. The dress took under a week to arrive from day of order. I would recommend shopping with Glam Union and will be doing so again in the future. They've made my daughter's day she had her heart set on that dress and they made her wish come true :)

April 25, 2016
Unprompted review
Rated 4 out of 5 stars

quick and cooperative !

I order my prom dress from glam union and it was gorgeous online, what I received was also gorgeous it however had the wrong pattern on it. I emailed them and they quickly helped me return and exchange it and when I got it back it was fixed and incredible and they also included two free gifts (a bra and a set of earrings) with my exchange ! Overall they are lovely ! the dress fit true to size and is just as pictured online ! It arrived exactly when they said it would as well. I easily would recommend

April 7, 2016
Unprompted review
Rated 5 out of 5 stars

Exactly as shown!!

I ordered a two piece dress from Glam Union and it came exactly as it was shown!! The shipping was fast and the customer service was amazing. They return all my emails and phone calls and even updates me with a text messages that my dress has ship and another telling me that my dress has been delivered. The free gift on the website allows you to save more money also! The dress is so what true to size; the skirt was a little loose for my waist. Other than that my experience was perfect!

April 7, 2016
Unprompted review
Rated 4 out of 5 stars

Wasn't for me

Since my 1st review Glam Union did return my emails with a sincere apologies. I have returned the dress without any problems. My daughter is a size 0 and buying dresses online just want work for her. Thank you Glam Union for the speedy response.

March 29, 2016
Unprompted review
Glam Union logo

Reply from Glam Union

Dear Linda,
Thank you for ordering dress from Glam Union. We appreciate your feedback very much and sincerely apologize for the issues you mentioned above. We will forward your feedback to related department for investigation. Glam Union values every customer's opinion and will constantly improve the quality of customer service. There will be a customer service specialist following up with this issue and report the investigation results to you. Truly hope you could constantly pay attention to Glam Union and support her. With any further questions, please feel free to contact us by live chat or email, we would be happy and love to be of your service!

Rated 5 out of 5 stars

True to the Pictures

I love the dress I ordered, it looks exactly like it did in the picture and looked the same on me as it did on the model. The price was not too expensive and the quality was still high. Plus, it didn't take a long time to receive it in the mail, not a month like some other sites.

March 28, 2016
Unprompted review

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