Glass2go Reviews 

143
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 131 reviews, reviewers had a great experience with this company. Customers often highlight the simple online ordering process, competitive pricing, and exceptionally high-quality products that arrive safely at their doors. Consumers frequently mention that items are delivered promptly, often ahead of schedule, and always packaged securely to prevent any potential damage. People find the staff to be very helpful and professional when assistance is needed with measurements or order adjustments. Some reviewers were not happy with communication issues, noting frustratingly long delays and persistent difficulties in getting replies regarding missing orders. A few people also experienced occasional damaged items or extended waiting times before their delivery finally arrived.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting that items arrive... See more

Order

Customers had ambiguous experiences with order, often praising the easy-to-navigate website and smooth online... See more

Product

Reviewers mention positive feedback about product quality, noting that the units arrive well-packed,... See more

Service

Reviewers highlight positive aspects of service, praising the polite staff, great prices, and fast, smooth... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the units are perfectly cut,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

ALL went very well until we found the units outside our door a week + earlier than we were told. It seems crazy to be given a date of 6th of May for delivery into the local hub for delivery a few... See more

Rated 4 out of 5 stars

Easy ordering and payment system , glass delivered with care . My only gripe would be lack of information about delivery being made . I was given a date and it arrived a week earlier with no notificat... See more

Rated 5 out of 5 stars

Easy to order, competitive price and clear comms. I was given a date it would be at my local depot and told to expect delivery 48 hours later, I rang on the date given to see if I could collect inste... See more

Rated 5 out of 5 stars

Ordered 5 replacement double glazed units all were delivered on the stated day and in perfect condition. Changed the units myself and you could see the clear difference against some existing ones... See more



Contact info

4.1

Great

TrustScore 4 out of 5

143 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.1

All reviews

(143)

130 reviews in the last 12 months

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Rated 4 out of 5 stars

INACCURATE DELIVERY DETAILS…

ALL went very well until we found the units outside our door a week + earlier than we were told.
It seems crazy to be given a date of 6th of May for delivery into the local hub for delivery a few days after that , we were told this by email on the 22nd of April.
Then found the delivery unannounced on the 1st of May !
THEY LET THEMSELVES DOWN BY INACCURATE delivery details. Otherwise all appears fine.

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

Clean clear glass

Easy to order. Delivery by GAP plastics very good.
Fitted glass yesterday and is great. Will be ordering more when I get them measured.
Thanks.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Super no nonsense service

Wow, what a great service. Submit your measurements choose your glass and sit back and wait. Delivery was swift and the window was excellent. I will be using Glass2go as my go to solution for window repair / replacement

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great service and a good price!

Easy to order, competitive price and clear comms. I was given a date it would be at my local depot and told to expect delivery 48 hours later, I rang on the date given to see if I could collect instead and was told it was already out for delivery and nearby house- it arrived 5 minutes later!
Would def use again for any other failed units.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a few pieces of glass for my…

Ordered a few pieces of glass for my house, rang to check on my order and the customer service was outstanding (especially Dan and Ellie). Product is great quality - would definitely recommend!

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Small window replacement

Needed a new unit due to condensation issues.
Website well laid out and easy to use, good price & delivered on time & kept up to date via email.
Excellent service - very pleased!

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Well from ordering my pane to delivery…

Well from ordering my pane to delivery was the smoothest and easiest thing I've ever ordered, fast friendly service and great window pane ,I would recommend them to anyone looking for quality at a great price and excellent service

April 28, 2026
Unprompted review

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