Gleam.cleaning™ | London | Trusted Home Cleaners Reviews 809

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 104 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their positive attitude, efficiency, and discretion, often going above and beyond expectations. Many people find the booking process easy and appreciate the ability to manage their accounts online, with the team being accommodating for scheduling changes. The overall user experience is frequently described as smooth, professional, and efficient, leaving homes spotless and providing a reliable service. However, some customers also noted issues with customer service, describing it as unhelpful or terrible, especially when trying to resolve problems or cancellations. There were also instances where cleaners arrived late, left early, or were perceived as inexperienced, with some even lacking basic cleaning knowledge or proper equipment use.

What people talk about most

Service

Customers consistently note ambiguous experiences with service, with some reviewers having very positive... See more

Staff

Clients share positive opinions on staff, with many reviewers praising the thoroughness, attention to detail,... See more

Booking process

People report ambiguous experiences with the booking process, with many finding it easy and smooth, praising... See more

User experience

Reviewers mention positive feedback about user experience, with many customers having a great experience with... See more

Customer service

Users describe negative interactions with customer service, citing poor communication, unreliability, and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have been very happy with Gleam since we started our weekly cleaning back in August. Our cleaner Jo always goes above and beyond, her attitude is great, she always works efficiently and discreetly,... See more

Company replied

Rated 5 out of 5 stars

I used Gleam for an end-of-tenancy clean and they exceeded all expectations. The property was in better condition than when I moved in. The oven looked brand new and every room was cleaned thoroughly... See more

Company replied

Rated 5 out of 5 stars

Cannot recommend Gleam Cleaning highly enough. The customer support team are so helpful, in particular Izzy who has helped me on a number of occasions with booking changes, thankyou! As for the cle... See more

Company replied

Rated 5 out of 5 stars

Wow wow wow. I booked a weekly clean in with Gleam a month ago and what a life changer. My cleaner is polite, friendly, works around me when I’m at home and it has just given me back so much more fr... See more

Company replied


Company details

  1. Cleaning Service

Written by the company

Gleam Cleaning™ cleans homes reliably and affordably for only £16.99 per hour. We pride ourselves on having great customer service combined with true quality.


Contact info

4.1

Great

TrustScore 4 out of 5

809 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Recently moved to London from the…

Recently moved to London from the states and had an amazing housekeeper in New York so was worried about what I’d end up with with a new company.

I’m so happy I went with Gleam. I contacted the service team to tell them about my situation and they helped me to organize moving in cleaning as well as regular weekly cleaning combined with a quick walk of my Labradoodle. My housekeeper Alina is amazing and we have a really good working relationship. Delighted with the results.

January 31, 2026
Unprompted review
Gleam.cleaning™ | London | Trusted Home Cleaners logo

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Don


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Rated 5 out of 5 stars

Cannot recommend Gleam Cleaning highly…

Cannot recommend Gleam Cleaning highly enough. The customer support team are so helpful, in particular Izzy who has helped me on a number of occasions with booking changes, thankyou!

As for the cleaners, I have only had positive experiences. They've been on time and done a great job. The place always feels fresh and clean.

January 29, 2026
Unprompted review
Gleam.cleaning™ | London | Trusted Home Cleaners logo

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Jess


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Rated 5 out of 5 stars

Titilope has had a great experience and it was amazing working with gleam

Titilope has had a great experience and cleaning with Gleam from start to finish. The jobs are flexible and accessible. They have good clients that treat me with love and welcome me into their home like I’m part of them.

November 4, 2025
Unprompted review
Gleam.cleaning™ | London | Trusted Home Cleaners logo

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Adebimpe


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Rated 5 out of 5 stars

I have had a great cleaning experience…

I have had a great cleaning experience with Gleam. Toluwalope did a great job. She was so attentive to details from the start to the end.
I recommend👌🏾

Joan D.

January 27, 2026
Unprompted review
Gleam.cleaning™ | London | Trusted Home Cleaners logo

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Joan


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Rated 5 out of 5 stars

Gleam has been great so far

Gleam has been great so far. I have a weekly clean with Rose and she is doing a great job. Always polite, works efficiently and really discreet whenever I am working from home.

January 24, 2026
Unprompted review
Gleam.cleaning™ | London | Trusted Home Cleaners logo

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Niko


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Rated 1 out of 5 stars

Unprofessional, unreliable, sub standard

To start - I had to delete my previous review because Gleam posted my full name, email address, telephone number, borough and post code in their reply. Let this be an indication of the professionalism and care of this company.

I had previously used Gleam for over year now - from May 2024 (with a 6 month break from Jan 2025) and have been generally really disappointed with the quality of service.

These are the issues I've experienced:
1 - Being sent cleaners who are afraid of cats and dogs despite the fact that I was very clear that I have a dog (a 3kg miniature pinscher) and a cat.
2 - Inexperienced cleaners who have clearly never cleaned professionally. For example, the latest cleaner used descaling spray to clean the front of my kitchen cupboards and didn't know what things like Cif and polish were for until I explained.
3 - I was previously sent a cleaner who spent 1.5 hours cleaning my (very small) bathroom and was then rude to me when he explained he didn't have enough time to clean the rest of the house.
4 - I've been sent cleaners who cannot speak English therefore can't understand me when I explain what should be cleaned and how meaning the quality of the work is substandard.
5 - Cleaners not showing up and giving little to no notice with no compensation from Gleam: the latest cleaner has not shown up for the last 2 sessions. Most recently I wasn't informed until an hour before the clean was due to start and previously she called me the evening before a 10am clean and didn't inform Gleam so I had to contact them myself.

Gleam offered a free upgrade to their "premium service" which I can find no information of on their website - the "premium service" wasn't an option when I signed up and I've never seen or heard anything about this until now. This makes me question the validity of this - it sounds like a lie in an attempt to appease.

Apparently this "premium service" offers 'among the best, most experienced pool, a handpicked cleaner for future cleans' so I can only assume that what I've been paying for so far has not included experienced, hand picked cleaners which goes against the description on the website which says the service is 'unmatched on value, quality and customer satisfaction'. This is untrue - the value, quality and customer satisfaction I've received have been incredibly poor.

I'm sure there will be a response I set this to say it's 'under management review' & feel dubious about the number of positive reviews for Gleam given that another reviewer who had a poor experience mentioned being offered compensation to remove their poor review.

Would not recommend, look for another service that is actually valuable and reliable instead.

These are the bullying tactics Gleam has tried so far to get me to remove this review:
1- Threatened legal action
2 - Posted my personal information in replies 3 times (since removed as I reported them to TrustPilot and the ICO)
3 - Offered a refund of the £45 they have wrongfully charged as a cancellation fee despite having had more than 20 cleans with them
4 - Threatened legal action again

In response to their reply below:
You say I expected "deep cleaning" - I do not believe moving a washing basket to clear dust behind it constitutes deep cleaning
You said there was "a high level of soiling" despite me having fortnightly 3 hour cleans for over a year
You say cleaners complained yet never mentioned it in over a year?
You say I tried to "exploit low paid workers" yet they are paid by Gleam who take a cut of their salary. If they are exploited and low paid, that is your fault, not mine.

Finally, I'm incredibly suspicious of the number of positive reviews given my experience. I'd be very surprised if they are all genuine.

Take a look at Gleam's replies to negative reviews, e.g. they called one customer "unhinged". If that's how you talk to and about your customers on a public forum, your levels of customer service and professionalism speak more about you than my review ever could.

January 9, 2026
Unprompted review
Gleam.cleaning™ | London | Trusted Home Cleaners logo

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners

Dear Ms Taneha Doldan, We are sorry that after following up with you directly on this matter, we were unable to resolve this to your liking. NB. Taneha’s version of events is not quite what happened. After a number of cleans, we received various complaints from some of our highest rated cleaners about the unrealistic expectations of Taneha for standard cleaning, which were more along the lines of deep cleaning given the high level of soiling often found at the property. She was extremely rude to our team and made unrealistic demands of them, often in a very demeaning and degrading manner. Following a number of cleaner changes and further complaints from cleaners, Taneha then started to request free cleaning because of the changes. Having checked back with some of our most experienced cleaners who had cleaned for Taneha, they guessed she is just trying to get cheap cleans and exploit workers for her own advantage. We cannot believe Taneha's assertion that after such a 'poor service' she would stay with us for a year, this is not credible. We therefore made the decision to cancel Taneha’s account and cancel their booking. Following that she has written this review which contains a number of untruths. We'll always act in the interests of our team and where unfair treatment is proven, we will never hesitate to call that out and challenge it.

For the benefit of the reader; we always endeavour to ensure bookings go off without a hitch and we have stringent measures in place to ensure this. More than ninety five percent of clients and cleaners are happy with the outcomes we provide. From a customers' perspective when things have not worked out, in consultation with cleaners, we have developed the following top tip checklist which you should consider when booking to ensure everything goes well;
1. Book enough time, a cleaner can only do so much cleaning in a fixed period of time. If not enough time is booked your expectations of the results or the time for future bookings should be adjusted accordingly.
2. Provide the appropriate cleaning materials, this one is obvious. The most common issue is expecting your cleaner to be able to clean an oven without a proper oven cleaner, not going to happen.
3. The level of cleaning required and getting into a regular routine might mean, for recurring bookings, a gradual improvement while the first few cleans are carried out. For example a floor which hasn't been cleaned for two months will require far less effort when it's being cleaned every week vs the initial sessions while things are brought up to standard.
4. Your cleaner is working in a new place and your home is therefore a new place of work for this person. Make them feel welcome, if you're working at home get out of their way, and let them carry out the job they're so good at doing, no need to follow around or micro-manage. Providing a checklist can help though.
5. If you require a reliable and consistent service with the same cleaner, you should also be a reliable and consistent client; cancelling regularly, often changing times and days etc is likely to result in your cleaner requesting a client change which will result in reallocations to new cleaners more often.
Hope this helps!
Gleam Team

Rated 5 out of 5 stars

I'm very happy since I start with Gleam…

I'm very happy since I start with Gleam cleaning,Alina it's doing a very great job all the time and professional and I'm very happi with her

December 15, 2025
Unprompted review
Gleam.cleaning™ | London | Trusted Home Cleaners logo

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Enasel


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Rated 4 out of 5 stars

I will update this review if my issues…

UPDATE - after a worrying start the cleaner worked hard and listened. It was funny when she brought my duvet cover downstairs with the duvet still in it and had laid the fresh duvet cover out on the bed but I showed her how to do it and now she knows. Excellent attention to detail, brilliant hoovering and dusting, she cleaned the blinds without being asked and I will be very happy to have her back. Thanks so much R you have been a huge help today.
I will update this review if my issues are resolved as I am a fair person. The work is guaranteed - the first clean was a disaster I have the photos - it just wasn’t done - I complained to gleam but all they have done is send a second cleaner (who I have had to pay for) who they say is highly rated and all cleaners have at least one year experience. Both cleaners walked up the stairs in their dirty outdoor shoes the one today holding her plastic shoe covers in her hand - what part of cleaning are you not understanding ? The highly rated cleaner hasn’t used a Henry Hoover before (all cleaners in my experience like Henry) hadn’t used a mop with integral spray so let’s see how your “highly rated” cleaner does. You clearly don’t give them even the most basic training. Oh yes and she asked where my brush was to clean ?? If she tries I will help her and she seems a nice lady but you clearly send inexperienced untrained cleaners and hope they will some-how “wing it” . If you can sort out the quality of the work the app and user experience is excellent (hence the stars) but not there is no point

December 19, 2025
Unprompted review
Gleam.cleaning™ | London | Trusted Home Cleaners logo

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners

This is currently under management review.

Rated 5 out of 5 stars

What a fantastic experience I have had…

What a fantastic experience I have had with my Housekeeper Avgustina. She is thorough, punctual and friendly. She always does a great job and the Gleam system is so easy to use

November 19, 2025
Unprompted review
Gleam.cleaning™ | London | Trusted Home Cleaners logo

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Seifert


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Rated 5 out of 5 stars

I'd like to thank Chloe on Gleam's…

I'd like to thank Chloe on Gleam's customer service team after I recently messed up a booking. I made a booking for a one off clean but I did not get the cleaning products, I thought they were included but on checking back Gleam do mention this in a number of places on the booking journey and on emails, I just had not noticed that. Anyway, when my cleaner showed up and had no cleaning products, Chloe got in touch to let me know the cleaner was there with no products. But they offered to go to a local shop to pick up some cleaning products and charged me directly so the cleaning could go ahead. I did have to also pay extra for the cleaners time but that is fair enough as was my error. At least the cleaning got done before my parents came to visit, all down to Chloe who resolved a challenging situation. Thanks again.

November 19, 2025
Unprompted review
Gleam.cleaning™ | London | Trusted Home Cleaners logo

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Katharina


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Rated 5 out of 5 stars

I recently booked a last minute tenancy…

I recently booked a last minute tenancy clean after the agency I had booked let me down. I could not believe how quickly Gleam got a replacement cleaner out to me, within only 3 hours after I booked, and they did a great job

November 13, 2025
Unprompted review
Gleam.cleaning™ | London | Trusted Home Cleaners logo

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Eamon


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Rated 5 out of 5 stars

We have been very happy with Gleam…

We have been very happy with Gleam since we started our weekly cleaning back in August. Our cleaner Jo always goes above and beyond, her attitude is great, she always works efficiently and discreetly, we love coming home from work the evenings after she has been. Would highly recommend

November 10, 2025
Unprompted review
Gleam.cleaning™ | London | Trusted Home Cleaners logo

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Anna


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Rated 5 out of 5 stars

Excellent Service

I booked a cleaning session with this agency and the experience was amazing from start to finish. The cleaner, Chidera, arrived right on time and did an excellent job, leaving my place spotless.
Really impressed- highly recommend!

November 30, 2025
Unprompted review
Gleam.cleaning™ | London | Trusted Home Cleaners logo

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Andrea


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Rated 5 out of 5 stars

I’ve had a great experience with Gleam…

I’ve had a great experience with Gleam from start to finish. Booking was easy and communication was smooth throughout. Esther did an amazing job with the cleaning very thorough and paid attention to detail.

December 2, 2025
Unprompted review
Gleam.cleaning™ | London | Trusted Home Cleaners logo

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Vee


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Rated 5 out of 5 stars

Clients was very kind and patient

Clients was very kind and patient

October 31, 2025
Unprompted review
Gleam.cleaning™ | London | Trusted Home Cleaners logo

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Areti


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Rated 5 out of 5 stars

Gleam experience

I have good communication with the agency, appointments are carried out smoothly, cancellations provided with notice very easy, flexible and friendly customer service thanks gleam for all your help allways.
Jurcilina

October 15, 2025
Unprompted review
Gleam.cleaning™ | London | Trusted Home Cleaners logo

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Jurcilina


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Rated 5 out of 5 stars

I’ve been with Gleam for over a year…

I’ve been with Gleam for over a year now with a weekly session and would highly recommend the service.

Prices are reasonable and the service team are really friendly and helpful. My cleaner Rose is amazing and if she’s ever not been able to make it for whatever reason I’ve been offered a replacement and the experience has been seamless.

Some of the other reviewers on here expecting their cleaners to be able to changes times and dates on a whim shows a lack of respect for those cleaners who will have other jobs at different times. Expecting cleaners to move times and dates on the whim of a client shows a total unawareness of cleaners having various clients and not just them. Sorry guys but the world does not revolve around you.

November 23, 2025
Unprompted review
Gleam.cleaning™ | London | Trusted Home Cleaners logo

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Ben


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Rated 3 out of 5 stars

Our cleaner was great

Our cleaner was great! But unfortunately I found the system for contacting Gleam to amend the time of future appointments clunky and difficult. I hoped it would be a more flexible service, but if you want a cleaner exactly the same time every fortnight, then this is a good service.

November 7, 2025
Unprompted review
Gleam.cleaning™ | London | Trusted Home Cleaners logo

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Jessica


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Rated 5 out of 5 stars

It's great experience having Gleam…

It's great experience having Gleam cleaning, Vivian was helpful and well organised, it's nice coming home to a clean and fresh home after her cleaning days. I will always request for the services over and over again...Maya B.

October 31, 2025
Unprompted review
Gleam.cleaning™ | London | Trusted Home Cleaners logo

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Jenny


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Rated 5 out of 5 stars

Have had a great experience cleaning…

Have had a great experience cleaning with Gleam from start to finish. Tope did a great and perfeectly well Job

October 31, 2025
Unprompted review
Gleam.cleaning™ | London | Trusted Home Cleaners logo

Reply from Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Bello


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

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