Thank you so much for letting Amy Livingstone to help me do my housework she is brilliant, nothing is to much for her. Lovely young girl works hard to please bless her. Jade & Chelsea & CO are very h... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellant customer service from first contact by phone.Home visit next day,nice pleasant young man,explain everything about the set up of cleaning my house,costs,start date and everything else. Very... See more
Company replied
I asked Sam for a cleaner who could help due to my medical condition as I hadn't been able to clean for weeks. Sam helped immediately and found someone who is trustworthy and excellent at her job. S... See more
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Marieannette was very business like yet showed a personal interest based on our current situation. She teamed us up with a cleaner with our domestic situation in mind. Only one session so far which bo... See more
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Company details
Written by the company
All Time For You Branches Nationwide and Independently Owned. Time For You provides properly screened and vetted self-employed, part-time casual domestic cleaners to private households. The tasks performed would typically include normal household cleaning duties such as vacuuming, dusting, washing down paintwork, cleaning toilets and bathrooms (and depending on franchise areas) ironing. However it is you the client who gets to determine the tasks performed each week enabling you to get the cleaning that gives you TIME FOR YOU! We clean your home so you don’t have to! We know the value of free time. You deserve to spend quality time, whether it be golfing, shopping, reading a book or simply spending more time with your family. After all, time is finite! Life is too short to spend your free time cleaning!
Contact info
United Kingdom
- info@timeforyou.co.uk
- timeforyou.cleaning
4.3
Excellent
901 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Intial meeting was very helpful and…
Intial meeting was very helpful and contract very professional. Still awaiting a cleaner so can’t comment on cleaning service
November 4, 2026
Reply from Time For You .Cleaning
Dear Mary
Thank you so much for your lovely review! We're delighted to hear that your initial meeting with Sam was helpful and professional.
Sam and the team in Wokingham will be really pleased with your feedback, and we hope to have you enjoying your cleaning service very soon!
We really appreciate you taking the time to share your experience!
Suzanne
Time For You Customer Services
A new experience
I have only recently heard about Time For You cleaning and have yet to experience how it works So far it looks as though it is everything I was looking for.
November 3, 2026
Reply from Time For You .Cleaning
Dear Norma
Thank you so much for your lovely review! We're delighted to hear that your experience with Time For You has been so positive so far.
Angie and the team in East Leicestershire and Rutland will be thrilled with your feedback, and we hope you’ll be just as happy with your cleaning service once it gets underway!
We really appreciate you taking the time to share your experience!
Suzanne
Time For You Customer Services
Sam Khand was very professional.
Sam Khand was very professional.
Informative, friendly and easy to talk to.
He was able to make me feel reassured of help and assistance with cleaning my home.
With suitable staff recommended by him.
November 4, 2026
Reply from Time For You .Cleaning
Dear Mrs Ellenden
Thank you so much for your lovely review! We're delighted to hear that Sam made you feel reassured and supported throughout the process.
Sam and the team in Wokingham will be thrilled with your kind words, and we're so pleased that you found the experience friendly, informative and professional.
We really appreciate you taking the time to share your feedback!
Suzanne
Time For You Customer Services
Responded very quickly
Responded very quickly, polite, professional and straightforward process.
November 3, 2026
Reply from Time For You .Cleaning
Thank you so much for your lovely review! We're delighted to hear that you found the process quick, straightforward and professional.
Lyndsey and the team in Morpeth will be thrilled with your feedback, and we really appreciate you taking the time to share your experience! 😊
Suzanne
Time For You Customer Services
Thoroughly disreputable cleaning company
Time for You cleaning company Weybridge have taken money from my bank account even though I have cancelled my contract with them. They are a thoroughly disreputable company.
October 30, 2026
Unprompted review
Reply from Time For You .Cleaning
Hi Anne
We are disappointed to read your reviews, particularly as we feel it omits some important facts surrounding this matter.
Firstly, your termination email was sent to QuickBooks, our accounting software provider, rather than to Time For You directly. Unfortunately, this meant that your cancellation request was not received by our team.
Secondly, our terms and conditions clearly outline both the requirement to provide one month's notice and the restrictions surrounding the continued engagement of cleaners introduced through our agency following termination.
We understand that you have continued to engage the services of the cleaner introduced to you by Time For You, which is the contractual matter we have been attempting to address.
We strongly disagree with your description of our correspondence as aggressive. Our communications have been intended to explain the terms of the agreement and resolve the outstanding issues professionally.
We would always prefer to resolve matters amicably and remain open to doing so.
Suzanne
Time For You Customer Services
Unreliable and I would not recommend
I arranged for this company to provide a cleaning service for my elderly parents who live in northern ireland. The manager Ms Magee spent almost two hours with my parents arranging the contract, unfortunately when my parents requested some assistance from her she did not respond. My parents experience has been disappointing. On only the second visit the cleaner didn't turn up at the allocated time and after waiting in for approximately an hour the cleaner had still not arrived. When my parents rang the manager ms magee, she text to say she would call and then never did. It's important to know a company and it's employees especially those providing a service to elderly parents are reliable and honest. I would not recommend this company to anyone especially those who are vulnerable.,
October 9, 2026
Unprompted review
Reply from Time For You .Cleaning
Thank you for taking the time to share your feedback. We are very sorry to hear about your parents' disappointing experience with Time For You Belfast.
We completely understand how important reliability and good communication are, particularly when arranging a cleaning service for elderly family members. We are concerned to hear that your parents felt let down, and this is certainly not the level of service we strive to provide.
We take feedback of this nature very seriously and would welcome the opportunity to look into the circumstances further. I have requested some more details from you but if you prefer please contact our Head Office team at headoffice@uk.timeforyou.cleaning so we can investigate your concerns.
Thank you again for bringing this to our attention.
Suzanne
Time For You Customer Services
Surbiton branch frequent cancellations
Surbiton branch. In less than 6 months we had around as many or more different cleaners. Only one was really good but decided to leave, the rest were from decent to bad. There were very frequent last minute cancellations and replacements. The agency was communicating in advance, but can't really trust this type of service. I need a regular cleaner. I finally cancelled and still waiting for my refund. I wouldn't recommend it unfortunately
October 15, 2026
Unprompted review
Reply from Time For You .Cleaning
Hi Marina
Thank you for taking the time to share your feedback. We are genuinely sorry that your experience with our Surbiton branch did not meet your expectations.
We completely understand that consistency and reliability are important when arranging a regular cleaning service. As our cleaners are self-employed, their availability and personal circumstances can sometimes change unexpectedly.
While we always endeavour to arrange suitable replacements promptly and keep our clients informed, we appreciate that having several different cleaners is not the experience you had hoped for.
We are pleased that you found one of your cleaners particularly good and are disappointed that we were unable to provide the long-term consistency you were looking for.
Regarding your refund, as previously confirmed, this will be processed within the 14-day time frame advised.
We genuinely appreciate your feedback and wish you all the best for the future.
Suzanne
Time For You Customer Services
I have only started with Time for You
I have only started with Time for You, so my experience is limited to a short time.
The initial discussion was useful, a clear and thoughtfully planned system. I signed up and received a call a couple of days later, from a lady who is coming to see what I'd like done.
October 5, 2026
Everything has been sorted so quickly…
Everything has been sorted so quickly Ellie has been very helpful with arranging a cleaner so quickly very good communication
October 7, 2026
Good Governance
Selected Time For You after reviewing several other companies because their working philosophy matched what we were looking for and we felt confident that their governance was robust. This was confirmed by very good reviews and after face to face discussion with Gill Stock their representative.
October 5, 2026
Reply from Time For You .Cleaning
Thank you so much for your thoughtful review!
We're delighted that Time For You stood out to you and that our approach and values gave you confidence in choosing us.
It's lovely to hear that your meeting with Gill who owns Time For You Fylde Coast reinforced this.
We really appreciate you taking the time to share your experience and look forward to providing you with a fantastic service!
Suzanne
Time For You Customer Services
Lasts are awesome at company helpful…
Lasts are awesome at company helpful and friendly excellent at there job glad I became a customer
October 6, 2026
As this was a first visit I would like…
As this was a first visit I would like to leave commenting until I have another visit. The cleaner was lovely.
October 5, 2026
Reply from Time For You .Cleaning
Dear Ms Farmer
Thank you for taking the time to leave us a review!
We're so pleased to hear that you've had a positive first experience and that you're happy with your cleaner.
Nathan and the team in Maidstone really appreciate your feedback, and we look forward to hearing how you get on with your future cleans!
Suzanne
Time For You Customer Services
Reply from Time For You .Cleaning
Thank you so much for your lovely review!
We're delighted to hear that you've found our service easy to use and that you've had such a positive experience.
We really appreciate your kind words and thank you for choosing Time For You Northern Ireland!
Suzanne
Time For You Customer Services
Very straight forward process
Very straight forward process, Dan was very helpful and explained everything perfectly!
October 2, 2026
Reply from Time For You .Cleaning
Hi Simon
Thank you so much for your lovely review! We're delighted to hear that Dan made the whole process straightforward and took the time to explain everything clearly.
We really appreciate your kind words and hope you enjoy your cleaning service with Time For You Worthing!
Suzanne
Time For You Customer Services
Am very Happy with the Service I…
Am very Happy with the Service I received from Luke Thomas regards viewing my house and assessing my needs. I will do another review once the cleaner has been towards the end of this week.
October 5, 2026
Reply from Time For You .Cleaning
Thank you so much for your lovely review!
We're delighted to hear that Luke has made such a positive first impression and taken the time to understand your cleaning needs.
We hope you're just as happy with your cleaner and look forward to hearing how your first clean goes!
Suzanne
Time For You Customer Services
Friendly warm and very lovely lady
October 2, 2026
Reply from Time For You .Cleaning
Thank you so much for your lovely review!
We're delighted to hear you've had such a warm and friendly experience with Lorraine and the team at Time For You Northern Ireland.
Your kind words really mean a lot to us!
Suzanne
Time For You Customer Services
Very helpful
Very helpful, took note of what our cleaning needs were. Explained how Time-for-you operates. Looking forward to starting our regular fortnightly cleaning sessions starting on 7 October 2026. Margaret
October 2, 2026
Reply from Time For You .Cleaning
Hi Margaret,
Thank you so much for your lovely review! We're delighted to hear that Stephen was so helpful and took the time to understand your cleaning needs and explain how Time For You works.
We hope your first clean went well and that you enjoy having a lovely clean home every fortnight!
Best wishes,
Suzanne Time For You Customer Services
DO NOT BOOK
haven't even sorted the cleaning but the customer service booking in vetting days nd cancelling hour before by a man called nathan very appealing
September 25, 2026
Unprompted review
Reply from Time For You .Cleaning
Thank you for your feedback. We’re sorry to hear that you were unhappy with your experience.
Having spoken with Nathan, our understanding is that he simply contacted you to ask whether it would be possible to reschedule your registration meeting. We’re sorry if this caused any inconvenience or frustration, as this was certainly not the intention.
We always aim to provide a friendly and professional service from the very first point of contact and are disappointed that, on this occasion, you felt your experience fell short of this.
Suzanne
Time For You Customer Services
Great
In any line of work you need care and love. This company from Lourraine to Michelle had it. Proper people. Proper service. No doubts. Get them. You won't regret it.
September 17, 2026
Unprompted review
Reply from Time For You .Cleaning
Hi Jonathan
Thank you so much for such a wonderful review! 😊
It’s fantastic to hear how happy you’ve been with the service from Lorraine and Michelle. We absolutely love your words “proper people, proper service”, that really does mean a lot to us!
Thank you for your recommendation and for choosing Time For You.
Suzanne
Time For You Customer Services
Reply from Time For You .Cleaning
Dear Mrs Williamson
Thank you for your lovely review!
We’re so pleased to hear that you’ve received excellent service and are happy with your cleaner. Jamie and the Time For You King’s Lynn team really appreciate your feedback.
Thank you for choosing Time For You!
Suzanne
Time For You Customer Services
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