Thank you so much for letting Amy Livingstone to help me do my housework she is brilliant, nothing is to much for her. Lovely young girl works hard to please bless her. Jade & Chelsea & CO are very h... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellant customer service from first contact by phone.Home visit next day,nice pleasant young man,explain everything about the set up of cleaning my house,costs,start date and everything else. Very... See more
Company replied
Have never employed anyone to provide house cleaning services so have no comparison. However, initial meeting was informative and helpful. Contact was made by possible cleaner who will come next wee... See more
Company replied
Just an exceptional service. My account managers, Tish and Jack, are incredibly customer orientated and you can see that this profession is their passion. Communication is fantastic and they have high... See more
Company replied
Company details
Written by the company
All Time For You Branches Nationwide and Independently Owned. Time For You provides properly screened and vetted self-employed, part-time casual domestic cleaners to private households. The tasks performed would typically include normal household cleaning duties such as vacuuming, dusting, washing down paintwork, cleaning toilets and bathrooms (and depending on franchise areas) ironing. However it is you the client who gets to determine the tasks performed each week enabling you to get the cleaning that gives you TIME FOR YOU! We clean your home so you don’t have to! We know the value of free time. You deserve to spend quality time, whether it be golfing, shopping, reading a book or simply spending more time with your family. After all, time is finite! Life is too short to spend your free time cleaning!
Contact info
United Kingdom
- info@timeforyou.co.uk
- timeforyou.cleaning
4.4
Excellent
855 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 48 hours
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Friendly and Professional
Julie explained things very clearly. Julie was very friendly and professional at the same time. I have mobility difficulties and it is hard admitting you need help and inviting someone you don’t know into your home. But Julie made me feel very much at ease.
August 4, 2026
Friendly and efficient service and…
Friendly and efficient service and everything very well explained.
August 4, 2026
No to this company
This is a franchise company who do not personally know their individual cleaners . You also need to pay an additional fee just to sign up - excess of £200, so unnecessary. I have been personally mislead by this company and received poor service.
August 3, 2025
Unprompted review
Wasn’t good, couldn’t get money back
Used this service in Tooting but wasn’t great. First arranged cleaner left early and I didn’t feel like they did a good job. So requested a different person, but second cleaner cancelled very last-minute the first two arranged cleans (once around an hour before, the other time around 10:30 the night before) so I just gave up with it then. Tried to get my money back but no luck because of the contract. Fair enough the contract was quite clear, but thought they might make an exception.
June 1, 2026
Unprompted review
Reply from Time For You .Cleaning
I'm sorry your experience in Tooting didn't go as it should have. A cleaner leaving early and then last-minute cancellations isn't the standard we aim for.
We're currently investigating and liaising with the local branch to establish where things went wrong and will post a response once they have returned with an answer.
Thank you so much for letting Amy…
Thank you so much for letting Amy Livingstone to help me do my housework she is brilliant, nothing is to much for her. Lovely young girl works hard to please bless her.
Jade & Chelsea & CO are very helpful with anything I need to know I recommend them very highly you won’t be disappointed 😁 xx
April 30, 2026
Unprompted review
Reply from Time For You .Cleaning
Dear Pat
Thank you so much for your wonderful review and recommendation!
We're delighted to hear how happy you are with Amy. It's lovely to know she's making such a positive difference, and we'll be sure to pass on your kind words to her.
We're also so pleased that Jade, Chelsea and the team at Time For You Romford have been able to provide the support you need along the way.
Suzanne
Time For You Customer Services
Excellent service from Time For You Cleaning
My elderly mother was nervous about having a cleaner in the house but she needn’t have worried as Time For You Cleaning have been great to deal with from the outset. The arrangements all went smoothly and promptly and my mother is very happy with the allocated cleaner who took the time to introduce herself prior to starting, which was very welcome and kind. The first weekly clean has been completed and everything went smoothly and it is very comforting to know that my Mum & Dad are in safe hands - Thankyou.
July 6, 2026
Reply from Time For You .Cleaning
Dear Mrs Sivewright
Thank you so much for taking the time to leave such a lovely review.
We're delighted to hear that your mother's experience has been so positive from the very beginning. We completely understand that inviting someone new into your home can feel daunting, so it's wonderful to know that the introduction beforehand helped put everyone at ease.
We're also so pleased that the first clean went smoothly and that your parents are happy with their cleaner. Knowing they feel comfortable and well looked after means a great deal to us.
Thank you again for your kind words and for choosing Time For You Fife, I will be sure to pass them onto Ralph, Hazel and the team and we look forward to continuing to support your family for many years to come.
Suzanne
Time For You Customer Services
We signed up with the Time for You…to assist my elderly mother in law with regular house clean
We signed up with the Time for You cleaning - East London branch for my mother in law - who is elderly and not very well.
Sam and her team was very considerate and attentive with our request. We now have Rea who has been an absolute gem and have been helping my mother in law with a better quality of life.
April 10, 2026
Unprompted review
Reply from Time For You .Cleaning
Hi Joey
Thank you so much for your lovely review. We're delighted to hear that Sam and the team were able to support your mother-in-law during such an important time.
It means a great deal to know that Rea has made such a positive difference to her quality of life, we'll be sure to pass on your kind words to both Sam and Rea.
Thank you for choosing Time For You East London, and for trusting us to help care for your family.
Suzanne
Time For You Customer Services
A very pleasant first meeting.
A very pleasant first meeting.
All details fully explained and helpful.
July 2, 2026
Reply from Time For You .Cleaning
Dear Tim
Thank you for your lovely review. We're so pleased to hear your first meeting was a positive experience and that everything was clearly explained.
Jenny and the team at Time For You Letchworth are committed to making the process as straightforward and helpful as possible from the very start.
We really appreciate your feedback and look forward to supporting you.
Suzanne
Time For You Customer Services
An individual tailored service
An individualised service taking account of specific client needs.
July 2, 2026
Reply from Time For You .Cleaning
Thank you so much for your lovely review. We're delighted to hear that you value our personalised approach at Time For You West Lothian. We know every home and every client is different, so tailoring our service to your individual needs is something we take great pride in.
We really appreciate your feedback and your support.
Suzanne
Time For You Customer Services
Reply from Time For You .Cleaning
Thank you so much for your kind review. We're delighted to hear you found the service friendly, helpful and reliable. Providing a professional service you can depend on is so important to us and the team at Time For You Kilmarnock.
We really appreciate you taking the time to share your experience and look forward to continuing to support you.
Suzanne
Time For You Customer Services
Reply from Time For You .Cleaning
Thank you so much for your lovely review. We're delighted to hear you found the process clear, concise and friendly , that's exactly the experience Janet aims to provide at Time For You Hull.
We really appreciate your recommendation and are so pleased we could help.
Suzanne
Time For You Customer Services
Would recommend!
I am based in East London, Sam is brilliant, super responsive and very communicative. Any problems are resolved quickly and my cleaner, Valentyna is wonderful and reliable
June 24, 2026
Unprompted review
Reply from Time For You .Cleaning
Hi Jennifer
Thank you for your lovely review!
We're delighted to hear that Sam has provided such responsive and communicative support, and that Valentyna has been wonderful and reliable.
We'll be sure to pass on your kind words to them both. Thank you for choosing Time For You!
Suzanne
Time For You Customer Services
Time For You...Cleaning Agency
I found this agency on line in December 2025 and I've been with them since then. The lady I dealt with Mrs Sam Sattaur was so nice and respectful she helped me so much and she sent me a cleaner straight away I must say that lady she sent is very good at her job and she is very polite in actual fact she does everything i ask her to do.
Im very happy with the agency and the cleaner i highly recommend this agency from East London Branch they provide very good service. Thanks Sam. X
June 22, 2026
Unprompted review
Reply from Time For You .Cleaning
Hi Mona
Thank you so much for your lovely review and for taking the time to share your experience.
We are delighted to hear that Sam was able to help you find a suitable cleaner so quickly and that you have been happy with both the service and your cleaner since joining us. It's wonderful to know that your cleaner is meeting your expectations and providing the high standard of service you deserve.
Your kind words and recommendation mean a great deal to Sam and the entire East London team. Thank you for choosing Time For You, and we look forward to continuing to support you for many years to come.
Best wishes,
Suzanne
Time For You Customer Services
Mixed experience
We were with Time For You for a few years. The key thing to understand is that its a franchise model: the franchisee's role is to (1) find self-employed cleaners and introduce them to you, and (2) collect direct debits from you for this matching service. They are not responsible for the quality of the clean, but will (quickly) find new cleaners if you are unhappy with the current one.
The downsides of the model are high churn in cleaners and variable quality. In our experience, 1/3 of the cleaners were good, 1/3 were average, and 1/3 were poor. While replacements were always found, this took time and meant repeatedly showing new people around the house.
Overall I'd rate 2-3 stars. Its easy to set up, especially if you need someone quickly. But longer term it can be more time consuming than finding a decent cleaner yourself. If you luck out and get a good cleaner that sticks around then it would be very good, but unfortunately that wasn't our experience.
The terms are also fairly aggressive terms for what is ultimately a casual domestic cleaning service e.g. immediate payment of direct debits, interest on late payment of fees, and penalties if you work with a cleaner outside of the fee arrangement (which is understandable - but its a £1k charge which is disproportionate).
May 27, 2026
Unprompted review
Reply from Time For You .Cleaning
Hi Jon
Thank you for your feedback and for using Time For You over the years.
We're sorry to hear that your experience didn't fully meet your expectations. As you mention, our role is to introduce self-employed cleaners and provide ongoing support, including arranging replacements when needed. We appreciate that changing cleaners can be inconvenient, and we're always working to improve continuity wherever possible.
Regarding our terms, we'd like to clarify that in your case no exit fee was charged. Only the agreed notice period was applied in accordance with the service agreement, and no interest charges were added. While our terms do include provisions to protect both our business and the self-employed cleaners we introduce, these are not routinely applied and are intended to safeguard the integrity of the service.
We appreciate your balanced comments about the ease of setting up the service and our responsiveness in finding replacement cleaners when required. Thank you again for your feedback, which helps us continue to improve.
Suzanne
Time For You Customer Services
The Lady was very pleasant and very…
The Lady was very pleasant and very helpful she did everything I asked her to do and more. She is very helpful.
June 1, 2026
Reply from Time For You .Cleaning
Hi Sally
Thank you so much for your lovely review.
We're delighted to hear that you found your cleaner pleasant, helpful, and willing to go above and beyond your expectations. Providing a reliable and supportive service is very important to us, and it's wonderful to know that you had such a positive experience with Time For You Twickenham.
We really appreciate you taking the time to share your feedback and will be sure to pass your kind comments on to your cleaner.
Suzanne
Time For You Customer Services
Offered what I ask for
June 4, 2026
Reply from Time For You .Cleaning
Thank you for your review.
We're delighted to hear that we were able to offer exactly what you were looking for. At Time For You West Leicester, we strive to provide a service that meets the individual needs of each client, so your feedback is greatly appreciated.
Thank you for choosing us, and we look forward to supporting you with your cleaning requirements.
Suzanne
Time For You Customer Services
Looking for a cleaner for my mother
Looking for a cleaner for my mother. The company were easy to contact.They were professional and friendly. Provided a home visit and matched her with a cleaner all done in less than a week. Very happy with the service. Would recommend.
June 2, 2026
Reply from Time For You .Cleaning
Dear Angela
Thank you so much for your wonderful review.
We're delighted to hear that arranging a cleaner for your mother was such a positive experience. David and Amanda, who own Time For You Kilmarnock, are committed to making the process as straightforward and stress-free as possible, so it's fantastic to know that you found the team easy to contact, professional, and friendly throughout.
We're especially pleased that we were able to arrange a home visit and match your mother with a suitable cleaner in under a week. Providing a reliable and efficient service is something we take great pride in.
Thank you for your recommendation and for taking the time to share your experience. We truly appreciate your feedback and look forward to continuing to support your mother in the future.
Suzanne
Time For You Customer Services
Sean listens, explains and delivers.
I am a new customer and eagerly awaiting my first service.
June 5, 2026
Reply from Time For You .Cleaning
Hi David
Thank you for your lovely review.
We're delighted to hear that Sean took the time to listen, explain everything clearly, and deliver the level of service you were looking for. We believe that understanding our clients' needs and ensuring they feel informed and supported from the very beginning is key to providing a great experience.
It's wonderful to hear that you've had such a positive start, and we're excited for you as you prepare for your first cleaning service. Thank you for choosing Time For You in Deal, and we look forward to continuing to meet your expectations.
Suzanne
Time For You Customer Services
First contact
Sean was very understanding of my situation and needs ! On time and professional. Also very forthwith with knowledge on the contract .
June 5, 2026
Reply from Time For You .Cleaning
Hi Gerry
Thank you for your lovely review.
We're delighted to hear that Sean, who owns Time For You in Margate, was understanding of your situation and took the time to ensure your needs were fully understood. Providing a professional, reliable service with clear and transparent information is very important to us, so it's wonderful to know that Sean's knowledge and guidance helped make a positive first impression.
We really appreciate you taking the time to share your experience and look forward to supporting you in the future.
Suzanne
Time For You Customer Services
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