Seriously not worth the pain. Was keen to buy one of their ex-demo bikes at the start of the week. The owner said he would sent me photos of what he had tomorrow. Waited 2 day and I tried them again.... See more
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See what reviewers are saying
Unacceptable experience. Bikes aren’t in stock as specified on the website. Requested a refund as I didn’t want to wait four weeks for the bike. Ended up still not having a refund three we... See more
I ordered a pair of bib shorts from Global Bike which were "in stock" at the time of purchase. After a few weeks and then at week intervals following this, I contacted GB where someone repeatedly assu... See more
Bought a bike on line & cancelled the order before it came as I found a better deal elsewhere. After numerous phone calls & emails about getting a refund my money wasn't refunded. Finally had to get B... See more
Company details
Information provided by various external sources
Hello and welcome to globlabike.co.uk Our family run business, Global Adventure Sport Ltd, started life in 2009 and has seen rapid growth. We are already one of the largest UK mainland dealer of Ghost, Nukeproof, Felt, Kona, Electra, Commencal and NS Bikes! We are very proud of the feed back our customers give us on www.trustpiolt.co.uk. They tell us that they really appreciate the support we provide, the communication and the speed of delivery. We started out as an online company but soon realised that some customers like to see the bikes and try before they buy. In response we've opened a 5,000ft2 showroom - one of the largest in the North West! There is plenty of free car parking and space to put the bikes through their paces before you make your decision. We have an extensive range of bikes built up ready to ride and many more that can be pulled off the shelf and assembled ready for dispatch. Our main priority is you, the customer! We strive to make your buying experience here at globalbike the very best in the industry. Your new bike will be fully assembled, checked and all accessories fitted before it is thoroughly packaged up ready for delivery. If you would prefer to come to see us in the showroom or call us on the phone, you'll find we have an absolute passion and real depth of knowledge for all types of bikes. Our staff are accomplished riders in road, mountain and down hill. We only sell top rated products, so that you can rest assured that what ever you buy from globalbike.co.uk will be of the absolute best quality. We are delighted to support Claire House children's hospice; No Bull Racin' - (current English Down Hill champions); Colin Lynch - TT World Champion, Velocity WD40 team and Deva Deva's - the ladies section of Chester Tri Club. Have fun browsing the site, we're sure you'll find the perfect product for your needs. If you need help or advice give us a call or better still pop in, we make a great cup of coffee!! Best wishes. Dave, Jim and the rest of the Global team.
Contact info
Unit 1B, Canalside, Tattenhall, CH3 9BD, Chester
- 01829770844
- hi@globalbike.co.uk
- globalbike.co.uk
1.1
Bad
461 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great prices, communication and fast shipping!
I ordered my helmet from Global Cycles as they were the best priced and had what I wanted in stock. They were quick to ship for free and made sure all the details were correct before doing so. Great service all round!
October 27, 2013
Unprompted review
Excellent Service
Very impressed by Global Bikes. The price was the best anywhere on the internet, and the advice I was given over the telephone was impartial and invaluable. The bike itself arrived within 24 hours, well packaged and required no more assembly than attaching the handlebars. All in all I would rate Global a Bikes as having offered an excellent service.
October 23, 2013
Unprompted review
Great value and good service
I bought some 661 shoes from the guys at Global bikes and was really happy with the product and the straight forward service. I had a good look around on the internet but couldn't find the product any cheaper anywhere else.
October 22, 2013
Unprompted review
the perfect experience
cheapest place i could find this particular hat
October 21, 2013
Unprompted review
Global bike is one to trust. Great price and service
These northwave touring shoes I got are great value. My last pair of shimanos have lasted nearly 15 yrs so quite a difficult act to follow. But these seem more than up to it. A bit of a fiddle get access to cleat plate but apart from that can't fault them.
October 17, 2013
Unprompted review
good price, service and delivery
October 11, 2013
Unprompted review
Great shop, fast free postage and no quibble returns
Bought a helmet from Global bike, price was around £10 cheaper than anywhere else.
Postage was free and fast!
Item arrived well packaged, unfortunately the helmet didn't fit me very well. I rang them regarding returns and the staff were friendly and helpful and asked me to post the helmet back for a full refund.
The refund was done really quick and was no hassle
Will be shopping with Global Bike again :)
October 10, 2013
Unprompted review
I will use again.
I ordered a Urge Enduro-mati helmet and a Lezyne Hecto Drive front light.
The goods were very well price although I the delivery was slow until I sent them an email, they responded straight away to say that they had tried to contact me a few times and had left me messages as one of the items was damaged and they wanted to ensure I was happy with a replacement.......my fault as I had not updated my number on Paypal.
As soon as I confirmed I was happy they sent the items out and I received them the next day.
Excellent customer service and good prices. Need I say more?!
October 7, 2013
Unprompted review
good value bike store
Delivered really quick and at the time stated, the bike however was set up rock hard and I had to pay to have it adjusted so a bit disappointed. Also the gears don't change correctly even though its XT throughout in the centre chain ring I cant use the lowest 2 gears as it grinds on the changer, so I'm going to have to put it in again. its a shame really as the purchase went so easy and the bike is excellent- ghost 7500
October 6, 2013
Unprompted review
Good service
No problem - quick delivery, great item - thank you !
September 24, 2013
Unprompted review
Rubbish service, I won't be using them again!
I ordered some Lezyne bike lights from them and paid by PayPal. I was expecting the lights to arrive when I received an email informing me that I was to receive a refund back into my PayPal account but no explanation as to why I was being redunded.
The money has been taken from my bank account but as yet, it has not been returned so not only do I not have any lights. I'm also out of pocket!
#NOT HAPPY
September 6, 2013
Unprompted review
fast free delivery of a well priced product
the best price on a quality product with free express delivery.
August 27, 2013
Unprompted review
perfect purchase
The only place I could find exactly what I wanted, it was at a discounted price and with free delivery, arrived within 48 hrs
July 20, 2013
Unprompted review
Fast, polite service, 24hrs from order to my door
Very helpful on the phone, polite, will be shopping there again for sure
July 2, 2013
Unprompted review
Great company, great prices
Global Bike had everything I wanted at competitive prices with good delivery options. Shopping with them was very easy.
June 28, 2013
Unprompted review
Fantastic price, free delivery, superfast service!
Crashed bike and crushed lid on Tuesday evening.
Came home , found Global Bike to be both cheap and offering free shipping so ordered new helmet there and then.
Got a tracking number Wednesday and helmet arrived lunchtime Thursday.
What more is there to say.
Perfect.
Thank you!
June 25, 2013
Unprompted review
Great service, fast delivery, great price, well done you.
Great, very happy with the whole shopping experience.
June 18, 2013
Unprompted review
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