Bought a new composite front door with glass side and top panels. It was easy to order online but we were also able to speak to someone by phone to answer a question we had regarding thresholds. The... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I purchased a lovely composite front door from Global Doors. The website was clear and easy to navigate. Ordering the dimensions was very straightforward forward and staff were also on hand to a... See more
Company replied
The whole process of being able to chose online and even discuss over the phone worked like a dream. The quality of the door is tremendous and the fitting service all went smoothly. The company, Marti... See more
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Really good company to deal with. I wasn’t sure what to expect but they were very quick to respond to phone calls, emails, issues and enquiries and were really helpful and friendly on all occasions t... See more
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Company details
About Global Door
Written by the company
Global Door have been trading since 2008 in the home improvement industry, and are proud to have secured over 100,000 homes in that time.
Traditional Door Collection
Contemporary Door Collection
Cottage Door Collection
Aluminium Windows
Aluminium Bifolds Doors
Aluminium French Doors
Aluminium Sliding Patio Doors
Glazed Roofs
Our management team have over 80 years collective experience in the fenestration industry, and over the years have expanded our portfolio to offer a complete home renovation solution. We believe our continued growth and success is down to our transparent business model.
We do not employ dated sales tactics such as home sales visits or ’special offers'. We prefer to build relationships with our customers, advise the best options and deliver the the service we promise.
Traditional Door Collection
Contemporary Door Collection
Cottage Door Collection
Aluminium Windows
Aluminium Bifolds Doors
Aluminium French Doors
Aluminium Sliding Patio Doors
Glazed Roofs
Our management team have over 80 years collective experience in the fenestration industry, and over the years have expanded our portfolio to offer a complete home renovation solution. We believe our continued growth and success is down to our transparent business model.
We do not employ dated sales tactics such as home sales visits or ’special offers'. We prefer to build relationships with our customers, advise the best options and deliver the the service we promise.
Contact info
Teesview, Sabatier Close,, TS17 6EW, Stockton on Tees, United Kingdom
- 0800 56 77 406
- enquiries@globaldoor.co.uk
- globaldoor.co.uk
4.5
Excellent
1K reviews
Replied to 85% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything perfect
Everything perfect. Size, colours, packaging quality of hardware and comminocations
February 24, 2025
Reply from Global Door
Good morning,
Thank you for taking the time to share your experience and for choosing Global Door.
Kind Regards
Katie
Great staff
January 14, 2025
Reply from Global Door
Hi David,
Thank you for taking the time to leave us a 5-star review.
Kind Regards
Katie
Excellent service
Excellent service, everything was completed earlier than expected.
February 14, 2025
Reply from Global Door
Hi Yahya,
Thank you so much for taking the time to share your experience and for choosing Global Door.
Best Wishes
Katie
Excellent company to work with.
The door was very easy to spec, the door was delayed by one day we received an email apologising for this, the door arrived on time the next day, extremely good quality and very easy to fit. Having been quoted a price of £ 1,500 plus vat for virtually the same door by a local company, I am very glad I used this company heartily recommended.
February 14, 2025
Reply from Global Door
Hi David,
Thank you for taking the time to share your experience and for your recommendation of Global Door.
Once again we re truly sorry for the delay on your door but we are thrilled to hear to hear you are happy with the quality and value of your new door!
If we can assist with anything else in the future, do not hesitate to get in touch.
Kind Regards
Katie
Reply from Global Door
Hi Stephen,
Thank you for taking the time to leave us a review and for ordering with Global Door.
We appreciate your recommendation and we are thrilled to hear you are happy with your new door.
Kind Regards
Katie
The dealings with GloblalDoors Team…
The dealings with GloblalDoors Team went smoothly with all elements from Ordering to survey to Fitting. I would have no hesitation to recommend Global Doors for home improvement
February 11, 2025
Unprompted review
Reply from Global Door
Hi Colin,
Thank you for taking the time to share your experience and for choosing Global Door.
We are delighted to have provided you with excellent service from start to finish, we do hope you love your new door.
Thank you for your recommendation, if we can assist you with anything else in the future, please do not hesitate to get in touch.
Kind Regards
Katie
Excellent work from start to finish
Excellent work from ordering the new door and frame to the total professional fitting. A great price too !!
Definitely recommend Global-door to anyone
February 10, 2025
Reply from Global Door
Hi Paul,
Thank you for taking the time to share your experience and for choosing Global Door.
We are delighted to hear you are happy with your new door.
Thank you for your recommendation, if we can assist you with anything further, do not hesitate to get in touch.
Kind Regards
Katie
Excellent service throughout
Excellent service throughout, great door product, good communication and delivery, top value, I'm very pleased, thank you
February 6, 2025
Reply from Global Door
Hi David,
Thank you for taking the time to share your experience and for ordering with Global Door.
We are thrilled we could provide you with fantastic service, value and quality! This is exactly what we aim to provide every customer.
Kind Regards
Katie
Reply from Global Door
Hi David,
Thank you for taking the time to share your experience and for ordering with Global Door.
Kind Regards
Katie
Fair price
Fair price. Not too bad but the silicone on the cassette was a bit scruffy
February 7, 2025
Reply from Global Door
Hi Wayne,
Thank you for taking the time to leave us a review, I'm sorry to hear you are dissatisfied with the quality of the silicone on the cassette.
I can't see you've raised this with our support, if I could kindly ask you to email us at support@globaldoor.co.uk our dedicated after-sales team can take a look into this further for you.
Kind Regards
Katie
Good customer service and value for…
Good customer service and value for money. Delivery was on time and followed tricky instructions
February 4, 2025
Reply from Global Door
Hi,
Thank you for taking the time to share your experience and for ordering with Global Door.
We are delighted to hear you were happy with the service you received from us and the quality of your new door, these are 2 of the main goals we aim for with our customers.
Thanks again, we hope to work with you again in the future.
Kind Regards
Katie
Outstanding Service
great value, great communication and excellent customer service from the start to the end.
January 17, 2025
Reply from Global Door
Hi Robert,
Thank you for taking the time to share your experience and for ordering with Global Door.
We are over the moon our customer service has shone through with the help of our fantastic team!
We do hope you love your new door, if there is anything else we can help with in the future, please do get in touch.
Kind Regards
Katie
Polite and professional fitters
Polite and professional fitters , my only gripe is the screws and bits of plastic I'm picking out of the gravel drive , the door is brilliant well made and looks good
January 20, 2025
Reply from Global Door
Hi Peter,
Thak you for taking the time to share your experience, we are delighted to hear you are happy with your new door.
I'm sorry to hear materials have been left over on your driver, please be assured our installers should leave the property clean and tidy so I can only apologise if these bits have been missed.
I will feed this back to the installers.
Thanks again for your review, if we can help with anything else in the future do not hesitate to get in touch.
Kind Regards
Katie
Easy to order online and get an instant…
Easy to order online and get an instant price good quality door and easy to fit free delivery
January 21, 2025
Reply from Global Door
Hi Lee,
Thank you for taking the time to share your experience and for ordering with Global Door.
We are delighted to hear you were happy with the price we provided along with the quality of the door.
Thanks again
Katie
Price and reliability was the main…
Price and reliability was the main factors.
The delivery to my area was not helpful but this was manufacture issues.
January 21, 2025
Reply from Global Door
Hi Pete,
Thank you for taking the time to leave us a review and for ordering with Global Door.
We are pleased to hear you were satisfied with the price and reliability of our service.
I will pass your feedback on in relation to the delivery service as we want to sure every aspect of our customer's experience is fantastic.
Thanks Again.
Katie
Reply from Global Door
Hi David,
Thank you for taking the time to leave us a review and for ordering with Global Door.
We are delighted to hear you found your door easy to fit and that you are satisfied with the quality.
We do hope we can work with you again in the future.
Kind Regards
Katie
Composite door
Pleased with our front door at a very good price. Short waiting time from placing order to receiving item. Would definitely use again
January 17, 2025
Reply from Global Door
Hi Craig,
Thank you for taking the time to share your experience and for ordering with Global Door.
We are delighted to hear you are pleased with your new door, the price provided and the overall service received.
We do hope we can work with you again in the future.
Kind Regards
Katie
Fabulous service quick delivery and…
Fabulous service quick delivery and beautiful door
December 26, 2024
Reply from Global Door
Good morning,
Thank you for taking the time to share your experience and for choosing Global Door.
Best Wishes
Katie
Quick and easy
From order all the way through to fitting by their trade partner Martindales it was very easy. Having the option of financing is a great option as can be an expensive purchase when factoring in fitting. Order to fitting was completed in a few weeks.
November 22, 2024
Reply from Global Door
Hi Stephen,
Thank you for taking the time to share your experience and for ordering with Global Door.
We hope you have a wonderful Christmas and New Year 🎄
Best Wishes
Katie
Fantastic company
Fantastic company. We had a composite front door fitted 4.5 years ago. The service at the time was amazing and the door looked great. I contacted them recently because we noticed a draft from the door and the handle had gone funny. They got the manufacturer to send out a new handle very quickly and then their contractors came out to fit it and realign the door within a couple of days. The contractors that came out from Martindale's today were very polite and tidy and the job was done within half an hour. Most companies try their best to disregard warranty claims but i can't fault Global Door's honest and fair service.
December 17, 2024
Unprompted review
Reply from Global Door
Hi Shannon,
Thank you for sharing your feedback and your experience of Global Door.
We are truly sorry you had an issue with your door however I am thrilled to hear we could rectify the issue to your satisfaction promptly.
We have a dedicated support team who are always on hand to help and we are over the moon with your feedback.
From all the Global Door team we hope you have a lovely Christmas and New Year 🎄
Kind Regards
Katie
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