Global Edulink Reviews 2,095

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers had a great experience with this company. Customers consistently praise the user experience, highlighting the well-organized and easy-to-follow courses, as well as the flexibility to study at their own pace. Many appreciate the helpful and polite staff, noting that the team is supportive and provides great feedback, making the learning journey enjoyable and personal. However, some people were dissatisfied with the customer service and response times, mentioning issues with receiving certificates, slow grading of submissions, and unreturned phone calls or unanswered emails. A few other people also felt that the service was not delivered as agreed, leading to delays in receiving promised materials or access to courses.

What people talk about most

User experience

Consumers find the user experience to be positive, highlighting the well-organized and easy-to-follow nature... See more

Staff

Users describe positive interactions with staff. Many reviewers praise the team for being helpful,... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the support and guidance,... See more

Service

Customers consistently note ambiguous experiences with service. Many reviewers express satisfaction, praising... See more

Response time

Reviewers mention ambiguous feedback about response time. While some customers praise prompt responses from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I completed a Course in Data Security Compliance at Global Edulink. The course was well structured, delivered by a real instructor, as opposed to an AI voice or image. He provided clear instructions... See more

Rated 5 out of 5 stars

I've recently started the NCFE Level 3 Understanding Mental Health course, and so far I'm very pleased with it. My mentor, Chanu Fernando was assigned to me within a couple of hours and contacted me i... See more

Rated 5 out of 5 stars

My daughter started new job and she needed some specific area training. We were able to identify the right Course and she worked on it, passed the tests and improved her proficiency substantiall... See more

Rated 5 out of 5 stars

service and people , the two irreplaceable things that I am looking for is all in perfect harmony at this online learning platform Global EduLink . I feel like I am being supported and , people are v... See more


Company details

  1. Educational Institution

Written by the company

Global Edulink is a pioneering professional and vocational educational provider in the UK with a high adherence to quality education. We offer live online courses as well as classroom courses, so you can choose an option that suits your schedule. Our goal is to meet the needs of the youth with regards to employment both within and outside of the UK. Rather than focus solely on traditional streams of education, we aim to build a bridge that spans the gap in employability skills in response to the demands of an evolving workforce. Our reputation as a leading provider of professional and vocational training as well as workforce development has helped us build trust with our community of learners scattered all around the world. We are proud to be able to provide versatile and dynamic higher education to our community in industries diverse and ranging from Accounting & Finance, Project Management, Business Management, Information Technology, HR & Leadership, Sales & Marketing and Veterinarian courses to life skills such as Yoga, Life Coaching, Gardening and Baking.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great stuff

Very straight forward to join, great access to learning and all round friendly support staff.

Syed Pasha,
Marketing for Business

September 2, 2024
Unprompted review
Rated 5 out of 5 stars

Supportive customer service

I had technical issue of login to my online portal and connected customer service and they fixed it within a few minutes in very supportive manner by carefully listening to my issue. Very friendly and polite service agents. I almost about to complete the course and enjoyed it lot except a few technical issue I faced time to time due to some of software issues in my laptop

August 29, 2024
Unprompted review
Global Edulink logo

Reply from Global Edulink

Dear Sandeep,

Thank you for choosing Global Edulink! We are delighted to have you on board and are committed to providing you with an exceptional experience. Your decision to join us is greatly appreciated, and we look forward to supporting you throughout your journey.

Best Regard,
Global Edulink

Rated 5 out of 5 stars

It’s Incredible educational platform…

It’s Incredible educational platform for those who willing to improve their knowledge and skills for myself. I truly enjoyed the online courses that you offered.

August 30, 2024
Unprompted review
Global Edulink logo

Reply from Global Edulink

Dear Ven K,
Thank you for choosing Global Edulink! We are delighted to have you on board and are committed to providing you with an exceptional experience. Your decision to join us is greatly appreciated, and we look forward to supporting you throughout your journey.

Best Regard,
Global Edulink

Rated 5 out of 5 stars

I was supported the customer service very well

I was supported the customer service on all my queries and truly amazing their prompt response and polite service over last two months of my studies with Global Edulink. Course I purchased is great and very beneficial for my office admin career. Course content is excellent and easy to study step by step in my free time.

August 27, 2024
Unprompted review
Global Edulink logo

Reply from Global Edulink

Dear Bonnie,

Thank you for choosing Global Edulink! We are thrilled to have you with us and are committed to providing you with the highest quality of education and support.

If you have any questions or need assistance, please don’t hesitate to reach out to us. We’re here to help you make the most of your learning experience.

Once again, thank you for your trust in Global Edulink. We look forward to supporting your educational journey.

Best Regards,
Global Edulink

Rated 5 out of 5 stars

I recently enrolled to Level 3 AET

I recently enrolled to Level 3 AET course with Global Edulink and it is a very good experience so far. Course content is excellent and my course tutor’s support is appreciated and her prompt response is very useful for me to complete the course into my plan. I almost completed all 3 assignments and micro teaching session preparation and support I received was excellent. Appreciated everyone support I am having.

July 11, 2024
Unprompted review
Global Edulink logo

Reply from Global Edulink

Dear Angie,
Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our team throughout your AET course. It's fantastic to know that our staff could support you in successfully completing the course and achieving your certificate.

We appreciate your recognition of the help you received with your questions and assessments. If you ever need further assistance or have any more queries, please don’t hesitate to reach out to us.

Best regards,
Global Edulink

Rated 5 out of 5 stars

I recently purchased AgilePM course

I recently purchased AgilePM course from this website and it is an excellent course. E-learning tutorial is comprehensive and Tutor Gerry is explaining theories and concepts very practical manner with examples and case studies. Course price is very reasonable and I was offered good price and it is appreciated.

July 18, 2024
Unprompted review
Global Edulink logo

Reply from Global Edulink

Dear Charlie,

Thank you so much for your kind words and congratulations on successfully completing the BTEC Level 7 Diploma course!
It has been a pleasure to support you throughout your journey, and I am thrilled to hear that you had a positive online learning experience with us.
Your feedback and five-star rating are greatly appreciated.
Should you need any further assistance or wish to continue your learning journey, please don’t hesitate to reach out. Wishing you all the best in your future endeavors!

Best regards,
Global Edulink

Rated 5 out of 5 stars

I had great experience of interacting…

I had great experience of interacting with Michelle during my recent customer service experience and I am happy to say that she did wry good support for me attending my queries. From the very beginning she was very helpful and recent experience is great. I’m doing’ CIPD course level 3 and received excellent feedback and experience so far. Recommended!!! 👩‍🦰

March 14, 2024
Unprompted review
Global Edulink logo

Reply from Global Edulink

Dear Anastasia,

Thank you for choosing Global Edulink! We are thrilled to have you with us and are committed to providing you with the highest quality of education and support.

If you have any questions or need assistance, please don’t hesitate to reach out to us. We’re here to help you make the most of your learning experience.

Best regards,
Global Edulink

Rated 5 out of 5 stars

A Very good online education provider

This is a Very good online education provider. I had lot of doubt about the selecting a right course and my course advisor was amazing consulting me for the best choice in line my career goals. The office admin Diploma course I enrolled is excellent and learning tasks what modern day office admin does and tool to be skilled. I have done a great choice and happy to give 5 star 🌟 for this company.

July 26, 2024
Unprompted review
Global Edulink logo

Reply from Global Edulink

Dear Angeli,

Thank you for choosing Global Edulink! We are thrilled to have you with us and are committed to providing you with the highest quality of education and support.

If you have any questions or need assistance, please don’t hesitate to reach out to us. We’re here to help you make the most of your learning experience.

Best regards,
Global Edulink

Rated 5 out of 5 stars

The course I did the functional skills…

The course I did the functional skills English level 2 was well organised and delivered ,and it was easy access
When I used the customer service, they were polite, professional and answered my questions in good time.

August 23, 2024
Unprompted review
Global Edulink logo

Reply from Global Edulink

Dear Ricardo,

Thank you so much for your kind words and congratulations on successfully completing the Functional skills English level 2
It has been a pleasure to support you throughout your journey, and I am thrilled to hear that you had a positive online learning experience with us.
Your feedback and five-star rating are greatly appreciated.
Should you need any further assistance or wish to continue your learning journey, please don’t hesitate to reach out. Wishing you all the best in your future endeavors!

Best Regards,
Global Edulink

Rated 5 out of 5 stars

A good course advisor

Spoke to a course advisor and he had very good knowledge about the course I was looking for. After his great explanation I signed up straight away and doing it now. Course tutorials look good and I hope I will receive very good support from the tutors and staff. I’m looking forward to completing it soon and gain my certification.

August 19, 2024
Unprompted review
Global Edulink logo

Reply from Global Edulink

Dear Munir,

Thank you for choosing Global Edulink! We are thrilled to have you with us and are committed to providing you with the highest quality of education and support.

If you have any questions or need assistance, please don’t hesitate to reach out to us. We’re here to help you make the most of your learning experience.

Once again, thank you for your trust in Global Edulink. We look forward to supporting your educational journey.

Best Regards,
Global Edulink

Rated 5 out of 5 stars

Jazeel guided me through all the…

Jazeel guided me through all the courses and helped me choose the appropriate course which would help me in my career growth. I will definitely recommend Global Edulink.

August 17, 2024
Unprompted review
Global Edulink logo

Reply from Global Edulink

Dear Suvarna,

Thank you for choosing Global Edulink! We are thrilled to have you with us and are committed to providing you with the highest quality of education and support.

If you have any questions or need assistance, please don’t hesitate to reach out to us. We’re here to help you make the most of your learning experience.

Best regards,
Global Edulink

Rated 1 out of 5 stars

SCAM COMPANY, DO NOT USE

Worst experience of my entire life, this company scams people. My 'assignment feedback' wasn't even attached after being sent to me a week late. Over the next SIX plus WEEKS, I sent a combined NINE SEPERATE EMAILS with NO RESPONSE TO THIS DAY to their multiple email addresses.

Complaints form then wouldn’t allow me to submit a complaint, so I sent a complaint via the general enquiry website form and.......... received no response again.

I’ve since discovered many other people with similar and even worse experiences to mine (You can find these reviews on the Trustpilot, Google reviews, and Facebook). Alot of people don't even receive their certificate/qualification at the end of it all.

August 21, 2024
Unprompted review
Global Edulink logo

Reply from Global Edulink

Dear Ben,

Thank you for bringing your experience to our attention. We are truly sorry to hear about the difficulties you have faced, and we regret the frustration and inconvenience you have experienced.

We take such matters very seriously and are concerned by the issues you’ve described regarding the assignment feedback and lack of communication. This is certainly not reflective of the standard of service we strive to provide.

To address your concerns, we would appreciate it if you could provide us with additional details, such as your full name and email address, so we can investigate the issue thoroughly. We are committed to resolving this matter as quickly as possible and ensuring that you receive the feedback and support you need.

We also want to assure you that your feedback is invaluable in helping us improve our processes. We will review and address the complaints form issue to ensure it functions correctly and review our communication protocols to prevent similar issues in the future.

Once again, we apologise for the distress this situation has caused. We are dedicated to resolving this to your satisfaction and appreciate your patience as we work to rectify these issues.

Best regards,
Global Edulink- Student Support.

Rated 4 out of 5 stars

I had a positive experience with Global…

I had a positive experience with Global Edulink. Ms. Amelia, my mentor, was a huge assistance for the entire course. Their platform offers a large number of courses and is user friendly. Ms. Dimitri, the program coordinator, was always available to assist with immediate responses.

August 20, 2024
Unprompted review
Global Edulink logo

Reply from Global Edulink

Dear Lakshmi,
Thank you for choosing Global Edulink! We are thrilled to have you with us and are committed to providing you with the highest quality of education and support.

If you have any questions or need assistance, please don’t hesitate to reach out to us. We’re here to help you make the most of your learning experience.

Best regards,
Global Edulink

Rated 5 out of 5 stars

BTEC Level 7 Diploma course is a great choice

BTEC Level 7 Diploma course is a great choice I did. I was able to complete the course and already found a university to continue my MBA top up. Thanking everyone includes my Tutor who helped me lot.

December 14, 2023
Unprompted review
Global Edulink logo

Reply from Global Edulink

Dear Sherly,

Thank you for choosing Global Edulink! We are thrilled to have you with us and are committed to providing you with the highest quality of education and support.

If you have any questions or need assistance, please don’t hesitate to reach out to us. We’re here to help you make the most of your learning experience.

Best regards,
Global Edulink

Rated 4 out of 5 stars

acknowledgement words for my second course

I would like to thank Jazeel for helping me with my second course with Global Edulink. His service is consistently outstanding, exceeding my expectations everytime and I was completely impressed with his professionalism. I highly recommend Global Edulink for online courses. Thank you so much Jazeel for your excellent customer service. Really appreciate your help.

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent course and learning experience

Currently I am doing CIPD level 3 course here at Global Edulink and I received excellent tutor support from my tutor yet. She always responded for my questions quickly than I expected and help me to complete all 4 units in a short period of thine than initially I planned. Course content is also very good and includes comprehensive video tutorials and reading material. These course content is very useful for complete all assessments well and improve knowledge about People practice in HRM.

February 9, 2024
Unprompted review
Rated 5 out of 5 stars

My course advisor was great

My course advisor was great. He helped me lot giving details information about the course and finally a best price for the course. Enrolled and really happy after seen excellent course content and video tutorials. I am enjoyed the course so far and hoping the best to come.

August 2, 2024
Unprompted review

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