Global Great Hotels Reviews 

Attention! GGH n'existe plus

We bought our GGH timeshare in 2019. We were not told that we could NOT use it for two years. We used it in 2022 and were told that we could NOT receive income fo our seven weeks as we had not paid fees before the end of the year. We paid the fees , recieved a contact that stated we would get income for 2024. We have not reieved any income as of 12/28/2024

The food!!
Breakfast was okay
but dinner was dire
Hardly found something to eat, x far too many mousses fr dessert,
Choices terrible
Up your game, Gardenia, as u have lots of English guests, who were not happy

As others have mentioned, because of misrepresentations and breaches of contract, many GGH owners are participating in an Action Group to reclaim monies. Owners can find the details on Facebook - Global Great Hotels Members

No response to calls and email address no longer works. I have joined a Facebook group GLOBAL GREAT HOTELS MEMBERS to see if there is anything we can do.

I have been trying to contact Global Group but no one is getting back to me, I have been waiting for the income from the 2023 referral program. Which was one reason we did this so it would help with the maintenance fees.
Ona Group said to contact Global but with no response what do I do ???

It appears this company has ceased trading. Leaving customers financially out of pocket, with no recourse.

The concerns are that many people that signed contracts were told that that they would recieve an income from the products purchased!! Plus the promise of unlimited holidays ,in my case as long as these holidays were not taken in July and August!Further down the line they are told not to book with Global Great Hotels and to book via ONA.
They are then told, they cant book extra weeks without payment,plus no rental system is available to them.ONA will go on to deny any responsibility for this!!
Thomas Dobson
We are still waiting for a reply from J Casse

Global Great Hotels
Why do they not respond us time share owners. Julie Casse where are you?
Appalling set up!
Very disappointed in our experience!
Respond please!

It seems GGHotels has gone out of business, taking all the thousands of pounds we paid to them. I can't get any response from them at all.

If I could give zero stars I would, do not buy into this. Lies lies and more lies, they take your money, promise you the world and none of it is true. 😡

used GGH for many years ,, but for some reason they no longer want to deal with us and passed us over to the Ona group ,, even though our contract was with GGH ... so we have now lost all the benefits ,, plus its a lot dearer with Ona ... anyone else had the same treatment

How come you are not providing the service you were in previous years??

GGH provide a comprehensive service to members that is, as far as possible, tailored to meet member's needs. The staff are friendly, knowledgeable, and extremely helpful.

We had an amazing apartment with a great view, very clean and comfortable room with an excellent balcony, we had to walk up quite a steep slope to get to it mind but they had buggies to ferry you around resort if you had difficulties, good private beach that was attached to the resort, was a short walk under the road, good all inclusive menu everyday and got to eat in the posher restaurants on a few occasions, they gave us a good table one night as we had just got engaged (the concierge lady was exceptional) we also got a free massage included, didnt really see much of the entertainment as it was very kid orientated but enjoyed watching it from the main terrace of the clubhouse (also a great view of the sea from here!!) The staff were friendly enough but could tell it was the last week of the season and were getting tired and in need of a holiday themselves!! Location was excellent as it wasn't far from the airport and a short transfer journey, we had a fab holiday !! xx

Yam Hotel met our expectations from our well organized short holiday break from GGH. Great Customer service. Happy hour provided, with free food & drinks was a great bonus.

A great experience all round. This was the first time we had taken advantage of the GGH 'Flash Offers' and everything was faultless. We really enjoyed Verona, the hotel was great and fairly well situated for an enjoyable stroll into the old town. We were also lucky with the weather - but I don't think GGH would take credit for the 29C afternoons in October!
Looking forward to the next break already.

Took up flash offer of week in Corfu all inclusive at a very good price. It turned out to be a very good holiday. The staff at GGH did everything and kept me informed, other than getting myself to Gatwick all flights and transfers were arranged and it worked like clockwork.

I can't fault the service from GGH. Booking the holiday with flights and transfers was easy.
The All Inclusive Aeolos Beach Resort was good with two swimming pools and access to a private beach. There were a number of numerous bars and places to eat: from pizza to traditional greek dishes.
Although a generally positive experience, my one disappointment was due to the lack of gluten-free options available. Being intolerant to gluten I had a choice of custard and jelly for dessert while my wife was unable to sample the entire range of food offered due to there being too great a choice!