Global Great Hotels Reviews 

54
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

The concerns are that many people that signed contracts were told that that they would recieve an income from the products purchased!! Plus the promise of unlimited holidays ,in my case as long as... See more

Rated 1 out of 5 stars

I have been trying to contact Global Group but no one is getting back to me, I have been waiting for the income from the 2023 referral program. Which was one reason we did this so it would help with... See more

Rated 4 out of 5 stars

Lovely resort at the top of a hill about 15-20 mins downhill to the beach with a coastal boardwalk. There are plenty of resturants and 4 large supermarkets at the bottom of the hill. The resort itself... See more

Company replied

Rated 1 out of 5 stars

Global Great Hotels Why do they not respond us time share owners. Julie Casse where are you? Appalling set up! Very disappointed in our experience! Respond please!

Company details

  1. Travel & Vacation

Information provided by various external sources

At Global Great Hotels we place at your disposal exclusive tailored holidays all year round. Contact us and enjoy unique luxury experiences at affordable prices.


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1.5

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TrustScore 1.5 out of 5

54 reviews

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(54)

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Rated 5 out of 5 stars

Excellent service

Service given to my partner & I as members of this group has been excellent
We are currently in the process of planning our trips for 2020 and look forward to many more happy holidays

October 13, 2019
Unprompted review
Global Great Hotels logo

Reply from Global Great Hotels

Dear Simon Coleman,

At GGH, our members’ satisfaction is our nº 1 priority and your comment is greatly appreciated. Thank you. Nothing pleases us more than reading comments like yours.

Best regards.

J. Casse
Customer Service Manager

Rated 4 out of 5 stars

A great base for visiting different parts of Montenegro

We had a lovely (executive) apartment with separate bedroom and spacious lounge. The location was in the centre of Tivat, a short taxi ride from the airport. Easy walking to the beach, promenade and Porto Montenegro with the exclusive boats, shops and restaurants. Plenty of sightseeing trips available. Good, inexpensive bus service from outside the hotel.
Only disappointment with the hotel was that the busy season was coming to an end and so the hotel restaurant was only open for breakfast. However, there were lots of restaurants only a short walk away, so no inconvenience.
We would recommend staying in Tivat and using it as a base to explore other parts of Montenegro. Kotor is a lovely old town, but a tourist trap with lots of cruise liners arriving as well a coaches, so very busy. A good place for souvenir shops though. We had fabulous weather 26’ every day at the end of September. Will definitely return. The scenery is amazing, people lovely, food good and everything reasonably priced.

October 10, 2019
Unprompted review
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Reply from Global Great Hotels

Dear Mr Thwaites,

It is always a pleasure to read comments like yours! All our team at GGH works hard to offer the best service possible.
Thank you and kind regards.

J. Casse
Customer Service Manager

Rated 5 out of 5 stars

Holiday Review using Global Great Hotels

Since we joined GGH we have had excellent holiday locations during the past 3 years membership. We have used 6 or 7 of their many Resorts in Majorca, mainland Spain and the Canary Islands.
GGH didn’t limit the number of weeks we could use each year, typically we have been getting away for 10 weeks each year much to the disappointment of our cats! The quality of accommodation is very good, since we prefer self-catering to allow us to dine in restaurants in the locality. We often choose 2-bed Apartments to give us extra comfort, or to allow our family to join us.
We have also arranged for our children to book independent holidays using GGH with our membership without any charge.

October 9, 2019
Unprompted review
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Reply from Global Great Hotels

Dear Graham Ainsworth,

It is always a pleasure to read comments like yours! All our team at GGH works hard to offer the best service possible.
Thank you and kind regards.

J. Casse
Customer Service Manager

Rated 5 out of 5 stars

Great customer services

Thanks to the GGH team for helping us organizing ours holidays. Keep sending us your amazing flash offers!

August 1, 2019
Unprompted review
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Reply from Global Great Hotels

Dear Tracy Falls,

It is always a pleasure to read comments like yours! All our team at GGH works hard to offer the best service possible.
Thank you and kind regards.

J. Casse
Customer Service Manager

Rated 4 out of 5 stars

Fab customer service and lovely family …

Fab customer service and lovely family hotel. My friend stayed and recommended it to us. Friendly yet professional staff

July 26, 2019
Unprompted review
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Reply from Global Great Hotels

Dear Anila Hussain,

At GGH, our members’ satisfaction is our nº 1 priority and your comment is greatly appreciated. Thank you. Nothing pleases us more than reading comments like yours.

Best regards.

J. Casse
Customer Service Manager

Rated 4 out of 5 stars

Accommodation is good with 3 pools

Accommodation is good with 3 pools , so excellent for all ages. Everything you require for eating in appt is provided.
There was very good evening entertainment on several nights a week
Good location to visit the whole of the island.
Plenty of restaurants and bars within easy reach.

June 14, 2019
Unprompted review
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Reply from Global Great Hotels

Dear Liz,

At GGH, our members’ satisfaction is our nº 1 priority and your comment is greatly appreciated. Thank you. Nothing pleases us more than reading comments like yours.

Best regards.

J. Casse
Customer Service Manager

Rated 5 out of 5 stars

Stress free holiday

We are not long back from another lovely stay in Majorca with GGH. I cannot recommend the resorts enough. We stayed at the Aucanada Club in Alcudia which has to be our favourite although we also like Cala Pi which is in the South of the island. The Aucanada Club is great for children too and has a lovely pool and very friendly staff. It is only a 15 min walk into the port or the Old town the other way. The port is great for kids as well, and there is a great choice of shops and restaurants. We cannot wait to go back and thank you once again for a lovely holiday which was stress free from start to finish just what we needed.

June 13, 2019
Unprompted review
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Reply from Global Great Hotels

Dear Susan,

At GGH, our members’ satisfaction is our nº 1 priority and your comment is greatly appreciated. Thank you. Nothing pleases us more than reading comments like yours.

Best regards.

J. Casse
Customer Service Manager

Rated 5 out of 5 stars

our holiday in Thailand

We had a fabulous holiday in Thailand, staying first at Hyatt Place in Patong and The Banyan Tree in Bangkok. Our agent Caroline arranged all this for us and for an excellent job. The hotels were fantastic and the staff friendly, efficient and polite at all times. Thanks for a great holiday!!

June 10, 2019
Unprompted review
Global Great Hotels logo

Reply from Global Great Hotels

Dear Patricia Kelly,

At GGH, our members’ satisfaction is our nº 1 priority and your comment is greatly appreciated. Thank you. Nothing pleases us more than reading comments like yours.

Best regards.

J. Casse
Customer Service Manager

Rated 5 out of 5 stars

The customer service team at Global…

The customer service team at Global Great Hotels has always dealt with it's members in a courteous and efficient manner.
This was the same quality of service we experienced when arranging our holiday earlier this year.
We have been members of GGH for the past two years and their commitment to ensure that everything is just right has always been paramount.

June 9, 2019
Unprompted review
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Reply from Global Great Hotels

Dear Roy & Sue Lott,

At GGH, our members’ satisfaction is our nº 1 priority and your comment is greatly appreciated. Thank you. Nothing pleases us more than reading comments like yours.

Best regards.

J. Casse
Customer Service Manager

Rated 5 out of 5 stars

An excellent week in Vienna

All the arrangements were excellent and the holiday was very enjoyable. The offer of being able to make alternative flight arrangements to suit our requirements was very much appreciated.

Everything worked like clockwork from the flight bookings, the private transfer to the hotel. The return flight was almost an hour late, which was frustrating for a late flight home, but was not GGH's fault of course.

June 6, 2019
Unprompted review
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Reply from Global Great Hotels

Dear Tony B,

At GGH, our members’ satisfaction is our nº 1 priority and your comment is greatly appreciated. Thank you. Nothing pleases us more than reading comments like yours.

Best regards.

J. Casse
Customer Service Manager

Rated 4 out of 5 stars

Patong stay

we spent a week at the Sleep with me Hotel, very central for a venture around Patong, the hotel was nice sometimes a little noisy as it was right in the middle of a busy town.

Rooms were a good size, no baths only showers not sure if this was standard for all rooms we found the staff to be very friendly and helpful. Buffet type breakfast but nice selection. Loads of restaurants and bars within easy walking distance.

June 6, 2019
Unprompted review
Global Great Hotels logo

Reply from Global Great Hotels

Dear Denise,

At GGH, our members’ satisfaction is our nº 1 priority and your comment is greatly appreciated. Thank you. Nothing pleases us more than reading comments like yours.

Best regards.

J. Casse
Customer Service Manager

Rated 4 out of 5 stars

Lovely resort at the top of a hill…

Lovely resort at the top of a hill about 15-20 mins downhill to the beach with a coastal boardwalk. There are plenty of resturants and 4 large supermarkets at the bottom of the hill. The resort itself is excellent but our apartment balcony could do with refurbishing and the choice of uk t.v. channels is limited to BBC news which needs increasing to include the 5 basic channels for people who wish to spend a quiet night in.

June 4, 2019
Unprompted review
Global Great Hotels logo

Reply from Global Great Hotels

Dear Stephen Perry,

It is always a pleasure to read comments like yours! All our team at GGH works hard to offer the best service possible.
Thank you and kind regards.

J. Casse
Customer Service Manager

Rated 4 out of 5 stars

Just got back 😁

Three great relaxing weeks at two locations in Mallorca. Thanks GGH! Looking forward to September now for our next vacation.

June 4, 2019
Unprompted review
Global Great Hotels logo

Reply from Global Great Hotels

Dear John T,

It is always a pleasure to read comments like yours! All our team at GGH works hard to offer the best service possible.
Thank you and kind regards.

J. Casse
Customer Service Manager

Rated 5 out of 5 stars

We had the pleasure of staying at Au…

All in all just perfect! We had the pleasure of staying at Au Canada just outside Alcudia and this really was one of the best holidays we have ever had. The accommodation was faultless - clean, comfortable (especially beds and pillows). Everything provided was of good quality and we lacked for nothing. The situation is just perfect - an easy 20min stroll into Port Alcudia with its fantastic beaches and range of restaurants. We also ate at Au Canada`s restaurant which was excellent (so nice to have it on site) and very much enjoyed the entertainment provided. The pools are delightful, as are the gardens. The staff were friendly, polite and professional - they do all they can to ensure a stress-free holiday.

May 30, 2019
Unprompted review
Global Great Hotels logo

Reply from Global Great Hotels

Dear Welsh Wisdom,

It is always a pleasure to read comments like yours! All our team at GGH works hard to offer the best service possible.
Thank you and kind regards.

J. Casse
Customer Service Manager

Rated 5 out of 5 stars

We joined GGH two years ago and have never looked back

We joined GGH two years ago and have nothing but praise for the staff in all the resorts, we have so far visited. The travel centre and Administration department; provide a first class service and as such, have booked us holidays, flights and car rentals for all our family.
We had our doubts at first; however this is working for us and we intend to use all the resorts and facilities over the next years ahead of us. It has allowed us to move away from our previous set of long haul products into one that will better suit our retirement. The ability to have as many holidays in a year as we wish and have the financial stability it offers; is without doubt a key reason for joining GGH.

May 28, 2019
Unprompted review
Global Great Hotels logo

Reply from Global Great Hotels

Dear Colin Price,

At GGH, our members’ satisfaction is our nº 1 priority and your comment is greatly appreciated. Thank you. Nothing pleases us more than reading comments like yours.

Best regards.

J. Casse
Customer Service Manager

Rated 4 out of 5 stars

Thank you!

We cant thank GGH enough for all their help with our last holiday! We had a great time in Thailand and cant wait to go back again. Also would like to thank Julie for all her patience with us and the great advice she gave. Looking forward to our next hols. Thanks again! Lou x

May 17, 2019
Unprompted review
Global Great Hotels logo

Reply from Global Great Hotels

Dear Amanda B,

At GGH, our members’ satisfaction is our nº 1 priority and your comment is greatly appreciated. Thank you.
Best regards

J. Casse
Customer Service Manager

Rated 4 out of 5 stars

Fantastic holidays in Thailand

Always dreamt to go to Thailand, thanks to you, we could afford this dream tour. A thousand times thanks to all the team.

May 16, 2019
Unprompted review
Global Great Hotels logo

Reply from Global Great Hotels

Dear M.A,

It is always a pleasure to read comments like yours! All our team at GGH works hard to offer the best service possible.
Thank you and kind regards.

J. Casse
Customer Service Manager

Rated 5 out of 5 stars

Outstanding

After 12 years being clients we firmly recommend them for being so professional and helpful. Ready for another 12 years of great holidays, excellent service and least but not last, very good income :)

May 1, 2019
Unprompted review
Global Great Hotels logo

Reply from Global Great Hotels

Dear P. Williams,

At GGH, our members’ satisfaction is our nº 1 priority and your comment is greatly appreciated. Thank you.
Best regards

J. Casse
Customer Service Manager

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