Global Seafoods Reviews 

1,148
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Prices used to be reasonable and now it costs almost double than what my local store is selling the same caviar for. It is their right to sell at whatever price they want but when I wrote about it on... See more

Company replied

Rated 1 out of 5 stars

I had a very disappointing experience with this store. The caviar I received was of poor quality. When I contacted customer support, they only offered a discount instead of a replacement. When I ment... See more

Rated 2 out of 5 stars

Tried to leave a review on their website but it looks like they can choose reviews. Late May 2023 I ordered 20lb of fish - Chum Salmon Fillet Portions 6 oz, 90% was fish tails and fish collars when it... See more

Rated 3 out of 5 stars

Packaging is a PROBLEM! Box is too big for 1 kg of caviar. 1 kg should be packed in 2 small packages, and in a much smaller cooler. Actual package with caviar was broken, ice was melted and all pl... See more

Company replied

Company details

  1. Food Products Supplier

Written by the company

Our wide range of products come from our production in Kodiak, Alaska and from our partners who produce in Alaska, Oregon, Tennessee and Louisiana. Our prices on average are very competitive compared to local grocery, outlets and online stores being 20-70% cheaper. Awesome seafood products straight to your door.


Contact info

1.9

Poor

TrustScore 2 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 24 hours

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1.9

All reviews

(1,148)

15 reviews in the last 12 months

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Rated 3 out of 5 stars

Very dry smoked salmon

On October 14, 2017 I ordered the "Hot Smoked Sockeye Salmon - 5lbs" and was very disappointed. It was the driest salmon I have ever had. The flavor was nice but because it is so dry it was difficult to swallow.

It did not match the description of what I was suppose to receive. It was suppose to be one of the moistest salmons you can purchase and it was very much the contrary.

I am sorry to say I wont be ordering this product again.

October 24, 2017
Unprompted review
Rated 5 out of 5 stars

So far everytime I've ordered the …

So far everytime I've ordered the shipment has arrived timely and all the fish still frozen with dry ice to spare. And the fish has been wonderful (living in a place where there is never really any 'fresh' fish).

October 18, 2017
Unprompted review
Rated 5 out of 5 stars

I Just had the salmon

Just had the salmon. So good!! I ordered the Silver because I don't like fishy tasting fish. I ordered enough to get free shipping. My only issue is that it took over a week to arrive. I have ordered Wild Caught Salmon online from 3 other vendors and 2 were also free shipping but I received in 3 days. Other than that issue, I was very pleased.

October 2, 2017
Unprompted review
Rated 4 out of 5 stars

Fewer, larger portions than anticipated. E-mail notifications not great.

The product I received did not look like the product photos shown on the web site. I was pleasantly surprised to find that the products I received were larger portions, (but fewer of them) than what I saw on the web site. If I could have seen the product I received on the web site, this is exactly what I would have chosen, so I was pleased with what I got even though it wasn't what was shown. I received a confirmation of my order by e-mail. I would have liked to get a PROMPT e-mail stating when they intended to ship my order. As it was I waited through a whole weekend, and then learned I the order would be delivered on a Tuesday, when I would not be there to receive it. The dry ice lasted all through the delivery day and my product was still frozen when I returned home, so the outcome was OK.

October 2, 2017
Unprompted review
Rated 5 out of 5 stars

Delicious Salmon Roe

The salmon roe was frozen solid (a good thing), thawed beautifully and tastes fantastic. Timely shipping and love that it now comes split in two packages. Great stuff!

September 27, 2017
Unprompted review
Rated 5 out of 5 stars

I have been ordering my seafood from …

I have been ordering my seafood from Global for almost 2 years now. the most important thing is the product; they always deliver 5 star product! I expect to be ordering from Global for decades!
J.Kevin Lally, Miami, Florida, USA

September 26, 2017
Unprompted review
Rated 3 out of 5 stars

Packaging is a PROBLEM!

Packaging is a PROBLEM!
Box is too big for 1 kg of caviar.
1 kg should be packed in 2 small packages, and in a much smaller cooler.
Actual package with caviar was broken, ice was melted and all plastic bags were torn.
Caviar is very delicious and good quality, but too big amount for a month without partially freeze.

September 19, 2017
Unprompted review
Global Seafoods logo

Reply from Global Seafoods

We are sorry to hear that your products arrived damaged. If anything needs to be replaced then please let us know.

Rated 5 out of 5 stars

Rockfish fillets.

I bought 10 lbs of dusky rockfish fillets and very pleased with the purchase. Delivery was fast and fish is delicious. Very mild flavor , white flaky fillets. Would recommend to anybody. Thank you.

September 18, 2017
Unprompted review
Rated 4 out of 5 stars

The quality of the seafood is always …

The quality of the seafood is always excellent. The timeframe in which the products arrive is sometimes a bit hit or miss. It could take up to a week before they ship the order...but once they do it always arrives fresh and timely!

September 18, 2017
Unprompted review
Global Seafoods logo

Reply from Global Seafoods

We understand that your order took longer to ship than you expected. You must remember that when we ship we have to take into consideration that the product can be held in route for a limited time before the dry ice evaporates and the product goes bad. This is especially true if you order during a holiday week. We had to delay shipment due to labor day, and if we didn't delay it then the shipment would have been stuck in transit and could have gone bad. If you have any questions then please let us know.

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