Global Shopaholics LLC 

Fake reviews on Google

They not only lost my package, they are using fake reviews to keep their bad service from surfacing.

Really poor customer service! Stay away!

My package DB2Y6027 has not been shipped yet. I paid right away after consolidation and waiting for it to be shipped since Friday, 29th March.

My emails and chats have either been ignored or they give out a generic reply with no real information.

If I could give 0 stars, I would.

Let me summarise my recent experience with them vs what they were supposed to deliver according to their terms of service:

Registering packages received into storage - took 6 business days. This supposedly should take no more than 12-16 business hours (2 business days).

Package consolidation - took more than 4 business days. This should take no more than 24 business hours (3 business days).

Shipping out the package - took more than 1 business day (I am still waiting for this even now...) This should take no more than 1 business day.

This is either fraud / false advertising or just blatant disregard to service commitments by Globalshopaholics!

It has taken more than 11 business days (more than 2 weeks!) and counting from the time my packages were delivered to storage and them being ready for shipping to me. Do you think this is an acceptable time frame?

Apart from that, it is so difficult to get in touch with their customer service, and even if you are able to get a response from them, their responses/assurances are never reliable anyway. For example, I was told that my package would be picked up by Fedex yesterday as I already made payment the day before - but that did not happen! Considering it is now already the weekend, it is certain that the package will only be collected on Monday at the earliest. Although I would not put my hopes up too high for that either!

I am writing this because I feel it is unfair for this company to consistently disregard their commitments and taking no real actions when I complain to them. Just lip-service. I do not know what is going on behind the scenes there but for me as a long-time customer with close to 40 shipments over 7 years with them, the decline in service is very apparent.

Due to these, I would not recommend Globalshopaholics to anyone.

My to reply to their comment below:
I have tracked using Fedex many times before. I’m certain that the package has NOT been picked up yet. My guess is that it wasn’t placed in the shipping area early enough last Friday. Otherwise there would be movement and updates in the tracking status over the weekend.

Prove me wrong and I’ll delete this whole review.

Fedex tracking:

DELIVERY DETAILS
We'll add a delivery date as soon as we get your package. (Proof that Globalshopaholics has not arranged for FedEx to collect the package).

DELIVERY STATUS: Label created (Means that only the package information is sent to FedEx online - but the package itself is not physically with FedEx yet, which also means that it is not making its way to me yet!)

FROM
New Castle, DE US
Label Created
3/29/24 9:32 AM

Update on 2nd April at 5pm:
Globalidiots have not arranged for Fedex to pick up my package. You would think that picking up the phone to call Fedex to come around and collect the damn thing is easy enough for them to do. But no. Package still stuck in their warehouse. Yet they have the audacity to declare that “there are no issues” from their end. I don’t know who currently runs this business but the person on the ground is doing a sh-yte job managing the shipments.

Terrible customer service. I reached out so many times asking for help and they either ignore or reply with a generic sorry email, never addressing the issue. I wish I had’ve read these reviews prior to using them. I’m thankful my purchase was relatively inexpensive, so many people have lost packages worth hundreds of dollars. Scam company, beware

Don't be fooled by these fake reviews. These guys are the worst of the worst. In all my years of online transactions, this has been the worst of all. You literally have to beg them for days for them to do anything for you. I shipped items worth $400 to them and after a whole month of painful back and forth, they end up giving me an outrageous shipping cost, triple the price offered by the ecommerce website I purchased from, so I told them I can't afford it and that they should cancel the order. It's been over 14 days now, they haven't cancelled, they haven't communicated anything so I guess they just want me to forget the order. And since am not in the states, I can't do anything else, I have to basically give up on my $400+ orders that's sitting at their warehouse.

Anyone who says these guys are for real, probably did a one item shipping, like I did sometime back. I feel that is a bait to get you to trust them and then place a bigger order where they will screw you over. Be very aware of these scums.

Package was worth more than 250+ dollars and it got lost, customer support was abysmal with average response time of once a week, and in the end they just shrugged and said: welp, its not with us, sorry and good luck.
And talking with other customers, they have been losing packages left and right.

so in the end, order from them if you like gambling, because you might or might not get you package lost.

Very bad customer service also deleted my review of them. It took be upwards of a month before I got a reply via email. Do not use these guys very unreliable.

I only signed up in October and out of 8 items delivered to them 4 have not been logged and I have had no response to my emails. When I tried online chat they stopped responding once I said a parcel had not been logged. Looks like they are not reputable.

Spam company i have one shipment lost with him

I have updated my review, I have dealt with this company many times. I had a lost package that was marked as delivered by USPS but it never got to them. They reached out to me and offered a compensation even though as they said the package was not delivered. Even though the chat service on the website is not very responsive I will still recommend them because they tried to solve my issue. I will use their service again.

Beautiful V nice good work amming

Good Customer Support🥰
Fast Delivery 🚚

Best shipping rates
Fast delivery
Highly recommended

I love working with Global help me a lot,buying things in US that I love ❤️ is my favourite company I hope continue use global for long

Thanks a lot Global shopaholics, I got my package safe and sound, especially thanks your customer support team who guided me step by step.
keep up it, best of luck.

I have been using Global Shopaholics since 2020. I have had multiple shipments come over the years. In August-September 2023, trusting them I ordered my biggest selection of items ever costing almost 800-900 USD. I ordered around 7 packages containing over 17-18 items all delivered at different times as per amazon and other vendors.

They weren't being updated on the Global Shopaholics website for quite sometime and hence I contacted customer care. Got no proper response at first and had to follow up. I was initially in touch with William Smith. Then they asked for tracking and other details of the 7 packages which I shared.

After long delays only 2 packages were found in October. Instead of William Smith now a Max Willson was responding. He asked for details again. He found only two packages out 7 packages thus 5 amazon packages containing 15-16 items were still missing. I asked about the rest got no response for a while and instead of using the chain mail for details they would just ask to share details again & again. I had shared the delivery receipts too.

I followed up multiple times and eventually they said that 5 packages out of 7 were never delivered and complain to the seller. They claimed this inspite of me sharing delivery receipts. Max wanted me to get my refund from the seller 3-4 months after my purchase. I followed up further but as of now they have stopped responding.

Its not 1 or 2 items but 5 packages containing 15-16 items that they have lost or as some users suggested this company stole those items. It seems such instances have been reported before as well.

I patiently waited 3-4 months for a resolution but nothing has happened. I asked them to reimburse the lost packages worth (443.72 USD) but no response or resolution. They have been harassing me and testing my patience all this time. I would highly advise NOT to go with them and actively make others aware. I was their Diamond category member but this is the treatment I got. Some of the items my friends had ordered trusting me but this is what has happened. They are thieves indeed.