Couldn't have been more helpful. Missed something off my order so I rang to try and add to save paying two lots of postage. Lady who answered the phone said definitely possible but wasn't sure h... See more
Company replied
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See what reviewers are saying
I ordered some neon accessories for an 80s party I was going to. They were delivered within 2 days and were perfect - good quality for a great price! Much better than tat off Amazon. Would definitely... See more
Ordered 50 glowsticks for a children's Xmas event after Hobbycraft let me down; Glowtoipia website promises delivery within 24 hours for an extra fee, so paid up. But delivery took 48 hours, not arriv... See more
Company replied
I ordered two items, they didn't turn up within the five day delivery window due to royal mail. I contacted the company and they called me the next morning and sent out replacement items for next da... See more
Company details
Written by the company
We're confident that you'll find some of the best prices on glow novelty products at Glowtopia without compromising on quality. We cater for small one-off orders as well as large orders at wholesale prices. We pride ourselves on speed and quality of customer service. Orders made before 2pm will be dispatched on the same day. We offer free delivery to UK destinations as well as the option of delivery via next day courier, often at no extra charge (this depends on order weight and size). Whether you're looking for wholesale glow sticks for a big event, or UV body paint and flashing glasses for a fancy-dress party, Glowtopia's the place to go!
Contact info
Unit 7 Dawkins Business Centre, BH15 4JY, Poole, United Kingdom
- 01202 912 931
- sales@glowtopia.co.uk
- glowtopia.co.uk
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I have ordered a Tie and got a Bow Tie
I have ordered a Tie and got a Bow Tie. We sent a Email to you to say you sent the wrong item over a week ago and we have not heard nothing back so I would NOT RECOMMEND you
December 4, 2023
Reply from Glowtopia
We are sorry that you didn't receive what you had expected. Unfortunately we can find no evidence of an email from you as we would have responded immediately and offered to replace the item. We would still be delighted to assist you with this if you wish.
Fabulous customer service updates when…
Fabulous customer service updates when my order was delayed being dispatched through no fault of Glowtopia.
Product is good quality too and very sturdy packaging to reduce the number of pre-snapped sticks.
Second timing ordering and would do again in the future
December 4, 2023
Reply from Glowtopia
Thank you for your very kind review. We are so pleased that you were happy with your order and we look forward to working with you again in the future.
Reply from Glowtopia
Thank you for your review. We do appreciate it.
The kids loved them
November 30, 2023
I can’t praise the staff at Glowtopia…
I can’t praise the staff at Glowtopia enough. The order was processed and dispatched super efficiently. When the courier got the delivery wrong a member of staff went out of his way to ensure a new delivery was dispatched and arrived in time for our event. Incredible service! Thank you so much.
November 22, 2023
Great Value
Good delivery options including next day. Great value products which went down a treat.
November 21, 2023
Quite good
Quick service, well packaged, but poor quality and design meant that some of them broke in the first 5 minutes.
November 17, 2023
Great buying experience
I am so impressed with this company and will be recommending them to others. I had a query and it was so refreshing to be able to speak to someone late on a Friday afternoon to resolve this. There is a big selection of unusual products to choose from, just right for the Christmas season. I
will certainly be ordering from them again.
November 24, 2023
Unprompted review
It was a very pleasant experience
It was a very pleasant experience. The director himself took the trouble to speak to me personally to resolve the issue. Thank you Glowtopia.
November 9, 2023
Fun item’s but two items faulty and one item missing from delivery
Incorrect item received but was sent replacement within a couple days. Two items received were non working/faulty.
October 25, 2023
Great Product and great service
November 2, 2023
Fantastic service and a great product
Fantastic service and a great product! Thank you
November 1, 2023
Great company
Great company! Great service! 2nd time I’ve used this company and always top!
Even a discount for our rugby club which is great as helps with fundraising *****
October 30, 2023
Royal Mail delivered my item damaged
Royal Mail delivered my item damaged. Emailed glowtopia, they were apologetic (even though it was not their fault). Gave me options for refund or replacement. All within 24hrs. Amazing, efficient service
October 30, 2023
Firework display top seller
Really happy with our purchase. We sold them at our firework display. They were extremely popular. Only negative was that a small number wouldn't work. But you have to expect that when you are buying in mass. Thanks guys, over the moon with our purchase
October 25, 2023
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