Couldn't have been more helpful. Missed something off my order so I rang to try and add to save paying two lots of postage. Lady who answered the phone said definitely possible but wasn't sure h... See more
Company replied
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Couldn't have been more helpful. Missed something off my order so I rang to try and add to save paying two lots of postage. Lady who answered the phone said definitely possible but wasn't sure h... See more
Company replied
I ordered some neon accessories for an 80s party I was going to. They were delivered within 2 days and were perfect - good quality for a great price! Much better than tat off Amazon. Would definitely... See more
Ordered 50 glowsticks for a children's Xmas event after Hobbycraft let me down; Glowtoipia website promises delivery within 24 hours for an extra fee, so paid up. But delivery took 48 hours, not arriv... See more
Company replied
I ordered two items, they didn't turn up within the five day delivery window due to royal mail. I contacted the company and they called me the next morning and sent out replacement items for next da... See more
We're confident that you'll find some of the best prices on glow novelty products at Glowtopia without compromising on quality. We cater for small one-off orders as well as large orders at wholesale prices. We pride ourselves on speed and quality of customer service. Orders made before 2pm will be dispatched on the same day. We offer free delivery to UK destinations as well as the option of delivery via next day courier, often at no extra charge (this depends on order weight and size). Whether you're looking for wholesale glow sticks for a big event, or UV body paint and flashing glasses for a fancy-dress party, Glowtopia's the place to go!
Unit 7 Dawkins Business Centre, BH15 4JY, Poole, United Kingdom
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The quality of the items I bought was shocking! Most broke within minutes and some items had tiny batteries which are very unsafe for any children! Half the items didn’t work as soon as I opened the plastic and the head boppers had sharp plastic and loose bulbs with exposed wires.
I’m waiting to hear back about a refund but overall I will never buy from Glowtopia again.
I was in a pickle with a kids Halloween party and the service I received from Glowtopia was incredible. I was running out of time to get things delivered to me but their help and assistance was 1st class. Would absolutely use them again. The products came quickly and all correct. The kids loved both the pumpkin head wands and the unicorn ones!! Thanks so much
Ordered some light up wands and i was very happy with them. Even though they were classed as budget wands they were of excellent quality. Nice bright flashing lights too. Bought for my grandaughter as the butterfly solar light keeps disappearing from the garden. She uses it for a wand! Great quality excellent delivery and a brilliant price.
I received my initial order in time, but was unfortunately sent the wrong colour. I contacted the company and they very quickly rectified this and sent out a replacement order with express delivery. I'm very impressed at their level of customer service and will be purchasing from their company in the future.
Disgusting items and customer service. Ordered 45 halo head bands for a kids dance comp they came nothing like the picture. Sparse as anything!! I had an email back after says to say I could send them back unfortunately we needed them as it took that long for a reply. Not happy at all. Don’t anybody order them from here
I ordered two items, they didn't turn up within the five day delivery window due to royal mail. I contacted the company and they called me the next morning and sent out replacement items for next day delivery via a private delivery service. This was all done with no extra charge.
Great company with great products which I would highly recommend!
Easy order process and delivery as expected. Thank you!
Efficient response and delivery of my order.
The products arrived on time and complete
It wasn't a big order but no matter it arrived much quicker than expected.
Our items were just what we wanted.
Excellent service and look forward to ordering from you again
Just what I wanted great service quick reliable definitely coming back again
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