Have dealt with Glenwood for many years and would never consider going anywhere else for debt recovery. Have always been able to get advice & help from the staff there when needed. They're professiona... See more
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Review summary
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Reviews shaping this summary
Absolutely outstanding service from Steven and his team, Steven and Rebecca McDonald have went above and beyond fighting our wee corner.. They take over so I do not even have to contact the party who... See more
Company replied
We have partnered with Glenwood now for over a year and sent a few cases and tricky clients their way. Every one of them has been successful, even when we doubted it. They are quite simply a terrific... See more
Company replied
We have used Glenwood for about a year now and have had a fantastic experience. Not only with debt recovery which they have been fantastic with and helped settle some very old debt. Their credit check... See more
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Company details
Written by the company
We are the UK's leading construction debt recovery and dispute resolution firm offering ‘no win no fee’ debt collection services all over the UK and Ireland. Our mission is to provide approachable, transparent, and effective debt recovery services to the construction sector, strengthening our clients' financial resilience while fostering long-lasting relationships.
Contact info
9000 Academy Business Park, G51 1PR, Glasgow, United Kingdom
- +44141 465 9016
- contact@glwood.co.uk
- glwood.co.uk
4.6
Excellent
61 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service!!
October 21, 2025
Unprompted review
Reply from Glenwood Debt Recovery
Thank you for your kind feedback! We really appreciate you taking the time to share your experience and are delighted to hear you’re happy with our service.
Always there to assist
Always there to assist. Especially noticeable when they have not been given a full pack of information to start with. I fully appreciate their assistance / guidence /knowledge. They have recovered debts where others had considered them lost causes.
Certainly been good for me.
October 16, 2025
Unprompted review
Reply from Glenwood Debt Recovery
Thank you so much for your detailed feedback!
We’re thrilled to hear our team’s persistence and expertise have made a difference for you - even with the tougher cases. Recovering what others consider “lost causes” is exactly what we’re here for, and it’s great to know you’ve seen that in action.
We have partnered with Glenwood now for…
We have partnered with Glenwood now for over a year and sent a few cases and tricky clients their way. Every one of them has been successful, even when we doubted it. They are quite simply a terrific company to deal with & the reason for this is their ability to collect in the overdue debts whilst taking the pressure of us as a business, letting us get on with the day to day running. In particular, a huge mention to Rebecca McD and Brian A. Steven M for his straight talking attitude and guidance when needed, and ultimately getting results for their clients. I will recommend Glenwood all day long. Delighted to have been introduced to them.
October 20, 2025
Unprompted review
Reply from Glenwood Debt Recovery
Thank you so much for your fantastic review and for taking the time to share your experience. We’re delighted to hear that our team - especially Rebecca, Brian, and Steven - have made a positive impact and achieved great results for you.
It’s a pleasure to support your business and take the pressure off when it comes to managing overdue debts. We really value your trust and recommendation, and we look forward to continuing our successful partnership for years to come.
Glenwood always provide an exceptional…
Glenwood always provide an exceptional service. They achieve success where many others fail.
October 17, 2025
Unprompted review
Reply from Glenwood Debt Recovery
Thank you for your kind words! We’re delighted to hear that you’ve experienced such positive results with our team. At Glenwood, we pride ourselves on delivering solutions where others can’t - and it’s great to know our efforts have made a difference.
We truly appreciate your continued trust and support.
Fabulous company
Fabulous company, always willing to help.
Brian is an amazing case handler and Steven has been very helpful and supportive.
Have their credit check system and it has been very helpful in checking prospective customers.
October 16, 2025
Unprompted review
Reply from Glenwood Debt Recovery
Thank you so much for your wonderful feedback! We’re delighted to hear that you’ve had such a positive experience with our team.
Brian and Steven will be thrilled to know their support has made a real difference - and we’re glad to hear our credit check system has been a valuable tool for your business.
We truly appreciate your trust in Glenwood and look forward to continuing to support you.
Amazing Team
Steven is amazing and explained all their is to know about what they do and how they assist in helping businesses. The team are really professional and helpful with any issues, queries and chasing we have placed with them. Fantastic firm to use :)
June 9, 2025
Unprompted review
Reply from Glenwood Debt Recovery
Thank you so much for your kind words! We’re delighted to hear that Steven and the rest of the team have made such a positive impression.
Providing clear communication, professional support, and great results is exactly what we strive for - so your feedback really means a lot to us.
We truly appreciate your trust in Glenwood and look forward to continuing to support your business.
The best in the industry by far.
I have used Glenwood for the last three years or so. They are absolutely first class, right from the top down. They really know their stuff. We use them for credit control and debt collection and they are the best in the industry. I highly recommend them.
October 15, 2025
Unprompted review
Reply from Glenwood Debt Recovery
Thank you so much for your incredible feedback and continued trust over the years!
We’re thrilled to hear that our credit control and debt recovery support have made such a positive impact. The whole team takes great pride in delivering first-class service and results - so your words mean a lot to us.
We really appreciate your recommendation and look forward to continuing to work with you.
Danny at glenwood should be put on a…
Danny at glenwood should be put on a course from his employers regarding how to write professional emails when dealing with company's
October 8, 2025
Unprompted review
Reply from Glenwood Debt Recovery
Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations. At Glenwood, we take professionalism and communication standards very seriously, and we appreciate you bringing this to our attention.
We’ll ensure your comments are reviewed internally so we can continue improving the service we provide.
If you’d like to discuss your experience further, please reach out to us directly at contact@glwood.co.uk — we’d be happy to look into it in more detail.
Quick improvement in cash collection
I have used Glenwood frequently over many years. As an Interim CFO, whenever I took on a new role, I always got Glenwood in. They always delivered and made me look good. Given that the debtors pay the fees, it is really easy to hire them.
October 14, 2025
Unprompted review
Reply from Glenwood Debt Recovery
Thank you for such a fantastic review - and for your continued trust over the years, Bill!
We really value the long-standing partnership and are delighted to know that our work has consistently supported your goals. Helping clients achieve quick results and smooth cash collection is exactly what we strive for.
We truly appreciate your loyalty and look forward to continuing to deliver for you in the future.
Very helpful and diligent serivce.
Very helpful and diligent serivce.
Always endeavour to pursue all debts and costs due.
Also, helpful with advice on any financial queries you may have.
October 8, 2025
Unprompted review
Reply from Glenwood Debt Recovery
Thank you for your kind words! We’re really pleased to hear that you found our service helpful and diligent.
Our team always aims to go the extra mile — not just in recovering debts, but in offering clear advice and support along the way.
We appreciate you taking the time to share your experience with Glenwood!
Glenwood customer service
Glenwood's customer service was exceptional, as they kept me updated throughout the entire process. Their support team responded promptly and professionally.
Overall, my experience with Glenwood was outstanding
December 15, 2024
Unprompted review
Reply from Glenwood Debt Recovery
Thank you so much for your wonderful feedback! We’re delighted to hear that our team’s communication and professionalism stood out during your experience.
Keeping clients informed and supported throughout the process is something we take great pride in.
We’re grateful for your trust in Glenwood and appreciate you sharing your experience!
Would happily recommend
I have used Glenwood for many years and have found them to be very successful in recovering our outstanding debt. I find them professional and very easy to deal with and nothing is ever a problem. Highly recommend them.
I would like to mention that I find Rebecca to be an outstanding member of the Glenwood team and when she gets involved I am extremely confident that she will recover what is owed to us.
September 4, 2025
Unprompted review
Reply from Glenwood Debt Recovery
Thank you so much for your kind words and for trusting Glenwood over the years. We’re delighted to hear that our service has made a real difference for your business. Your recommendation means a lot to us.
We’ll be sure to pass on your praise to Rebecca – she’s a valued member of our team, and we’re glad her dedication and expertise have given you confidence in every case.
We look forward to continuing to support you in the future!
Excellent Service - Great Results
We have used Stephen over a number of years and found his service second to none. Not only did he recoup the principal sum but all the costs and interest associated with it. Nothing is ever a problem, he's always willing to help and we are constantly kept in the loop on a regular basis as to how things are progressing. I would have no hesitation in recommending Glenwood should you experience any difficulties in recovering monies owed,
April 16, 2025
Unprompted review
Reply from Glenwood Debt Recovery
Thank you for your fantastic feedback and for your continued trust over the years! It’s great to hear that Steven and the team have been able to consistently deliver positive results, recovering not just the principal sums but also costs and interest.
We’re proud to offer a service that keeps you fully informed and supported throughout the process. Your recommendation means a lot to us and we look forward to continuing to assist whenever you need us.
Debt Recovery By Glenwood Construction Debt Recovery
We instructed Glenwood to carry out debt recovery work in July 2024 and have had great results from their work, reducing the debts for our company, at little to no cost to ourselves. They are in regular contact with us providing updates and making weekly payments, so that the balances of the debtor’s accounts are settled quickly and without any delays.
We shall continue to use Glenwood on an ongoing basis and would recommend them, for any debt recovery problems that other companies may have.
June 23, 2025
Unprompted review
Reply from Glenwood Debt Recovery
Thank you so much for your kind words and for trusting Glenwood with your debt recovery needs! We’re delighted to hear that our work has made a positive impact on your business and that our regular updates and quick payments have supported your cash flow.
We look forward to continuing our partnership and helping you recover more with ease. Your recommendation means a great deal to us!
Excellent Service
Excellent to deal with, great communication regarding outstanding cases and good results.
June 17, 2025
Unprompted review
Reply from Glenwood Debt Recovery
Your review is greatly appreciated Tina, we look forward to working with you again in the future.
Invaluable
Have dealt with Glenwood for many years and would never consider going anywhere else for debt recovery. Have always been able to get advice & help from the staff there when needed. They're professional, approachable, reasonably priced and have recovered debts for us that we really thought we had little hope of recovering. Highly recommend them.
June 11, 2025
Unprompted review
Reply from Glenwood Debt Recovery
Thank you for such a fantastic review! We’re so pleased to hear that our debt recovery service made a positive impact. Helping our clients protect their cashflow and make confident decisions is exactly what we’re here for. We'll be sure to pass your kind words on to the whole team!
We have used Glenwood for many many…
We have used Glenwood for many many years now,
Their credit checking system is very easy to use,
Steven and the team are second to none and always just a call away for all support required.
Fees are very reasonable and always successful.
June 9, 2025
Unprompted review
Reply from Glenwood Debt Recovery
Thank you so much for your fantastic review and for your continued trust in Glenwood over the years! We're delighted to hear that you find our credit checking system straightforward and that our team has been able to support you whenever needed.
Your feedback means a lot to us and we’re proud to consistently deliver successful results at fair rates. We look forward to continuing our partnership and being there whenever you need us!
Glenwood are very professional in their…
Glenwood are very professional in their approach, persistent and successful in recovery and very easy to work with. Steven and the team are very professional and have a high success rate.
June 9, 2025
Unprompted review
Reply from Glenwood Debt Recovery
Your review is greatly appreciated Bill, we look forward to working with you again in the future.
Professional team & Great service
Glenwood have revolutionised our debt recovery process!! Following the closure of our previous recovery agents, Glenwood contacted us to offer their services. Sceptical at first, we approached with caution. However, after they managed to recover payments from a customer we had chased for two 12 months, we were very impressed!!
June 4, 2025
Unprompted review
Reply from Glenwood Debt Recovery
Thank you so much for your kind words and for trusting us with your debt recovery process! We completely understand your initial caution, especially after your previous experience, so we’re really pleased to have been able to prove the value we bring.
It’s great to hear that we’ve made a positive difference and we look forward to continuing to support your business in the future. Please don’t hesitate to reach out if you ever need us!
Efficient recovery
Efficient, resourceful, relentless, informative recovery process. Delighted with the outcome and low level of fees.
May 1, 2025
Unprompted review
Reply from Glenwood Debt Recovery
Thank you for your fantastic feedback! We're so pleased to hear you found our recovery process efficient, resourceful, and informative. It's great to know you're happy with the outcome and found our fees fair — delivering results with value is what we strive for. We really appreciate your support!
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