I’m just at the start of my dental journey. I've been met with so much care and expertise. I love having everything explained to me so clearly and carefully. Everyone super friendly too. I'm excited b... See more
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See what reviewers are saying
The retainers were delivered within a decent timeframe. Go Ortho had the information they needed from Smile Direct which no longer exists. The retainers I used from Smile Direct were more bespoke. in... See more
Amazing ! As a previous smile direct customer I didn’t need to have a scan, I just needed a replacement retainer . To be honest I was a bit nervous about ordering a new set but they arrived within... See more
Dr. Bagadi is outstanding. The first set of retainers worked perfectly and completely straightened my teeth—I couldn't be happier with the results! I am currently waiting for my new set, and the cu... See more
Company details
Written by the company
Go Ortho provides replacement retainers and oral care products. All retainers are overseen by registered dental professionals, ensuring your care is clinically safe and appropriate for your needs. Our goal is to make high-quality dental care more accessible, without compromising on safety, ethics, or evidence-based practice. We believe everyone should feel confident in their smile at any stage of life. That’s why we offer personalised care plans, clear pricing, and support from qualified professionals at every step of your journey.
Contact info
United Kingdom
- info@go-orthouk.com
- go-orthouk.com
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 1 week
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Just setting out - excited!
I’m just at the start of my dental journey. I've been met with so much care and expertise. I love having everything explained to me so clearly and carefully. Everyone super friendly too. I'm excited by the journey ahead, and have real confidence in the excellence service and professionalism of Go Ortho. Let’s go!
My trip to London was about to get…
My trip to London was about to get gnarly cause I forgot my retainers at home but Go Ortho saved the day. Fast and reliable. Very good fit. Thank you Dr. Bagadi
Great experience w/GoOrtho
Used their service during my trip to london. My brother needed a retainer and the company was recommended by a friend. Delivered the retainer on time and the quality if retainer is high and it was well packaged. Customer service responded to all my questions and my rep was great. Shout out to Jay for all her help shipping this product quickly!
really satisfied with the service
really satisfied with the service, everything was so smooth and easy no issues whatsoever would recommend!
Very good product
Very good product. The process for getting new retainers is very simple. Finally, a company fills a gap for patients who underwent orthodontic treatment and want to maintain the results over time. I recommend it 100%.
Fast delivery and great fit
Fast delivery and great fit. Highly recommend
Very Good Company
Very Good Company, Excellent staff & really helpful!
Great Customer Service and support
The retainers were delivered within a…
The retainers were delivered within a decent timeframe. Go Ortho had the information they needed from Smile Direct which no longer exists. The retainers I used from Smile Direct were more bespoke. in that the edges were cut around the tooth line rather than just a straight edge which needed filing down and is uncomfortable to wear. I hope this is something that will be introduced soon.
A former SmileDirect UK customer
As a former SmileDirect UK customer, I was a little nervous about ordering replacement retainers, but the whole experience with Go Ortho has been excellent.
They were able to locate my original scans, answered my questions promptly, and the retainers arrived much faster than I expected. The quality is excellent and the fit is exactly what I was hoping for.
Customer service has been friendly and helpful throughout, and it’s been reassuring to find a straightforward way to replace my retainers without needing new scans or impressions.
A genuinely positive experience from start to finish. Highly recommended.
Excellent Retainers !
Amazing ! As a previous smile direct customer I didn’t need to have a scan, I just needed a replacement retainer .
To be honest I was a bit nervous about ordering a new set but they arrived within a week and the quality is so much better than my old ones !
To anyone who’s a previous smile direct customer I would 100% recommend these retainers .
Dr. Bagadi and overall service is great!
Dr. Bagadi is the best.
This service has been highly beneficial for me as an ex Smile Direct patient. Excellent company and service
Fantastic Results & Top-Tier Customer Care
Dr. Bagadi is outstanding. The first set of retainers worked perfectly and completely straightened my teeth—I couldn't be happier with the results!
I am currently waiting for my new set, and the customer care has been incredible throughout the transition. The team is hyper-responsive, professional, and truly attentive to every detail. Highly recommended for both the quality of work and the top-tier support!
Great retainers and they also…
Great retainers and they also transferred my scan over from smile direct where I had got my aligners. Great customer service aswell!
Retainers were reasonable price and…
Retainers were reasonable price and very good quality, actually fitting better than the ones provided by my orthodontist. Their lab was also very quick and sent out my retainers next day which is brilliant!
Excellent Service
Kept me informed and updated at all times.
Speedy and efficient delivery.
Excellent.
SUPERERB service and support!
Go Ortho’s customer service has been amazing!
Go Ortho’s customer service has been incredible.
They really paid attention to my needs, responded promptly to each communication, kept me informed & worked with me to produce an excellent result.
Delighted!
Highly recommend Go Ortho UK
Go Ortho UK is amazing. Dr Bagadi and his team are very professional and really care about their patients. A friend of mine who used to be with Smile Direct Club recommended them, so I decided to give them a try. I’m really happy with my new retainers and can’t wait to try their other products too.
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