Go Ortho UKReviews 

49
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I’m just at the start of my dental journey. I've been met with so much care and expertise. I love having everything explained to me so clearly and carefully. Everyone super friendly too. I'm excited b... See more

Rated 4 out of 5 stars

The retainers were delivered within a decent timeframe. Go Ortho had the information they needed from Smile Direct which no longer exists. The retainers I used from Smile Direct were more bespoke. in... See more

Rated 5 out of 5 stars

Amazing ! As a previous smile direct customer I didn’t need to have a scan, I just needed a replacement retainer . To be honest I was a bit nervous about ordering a new set but they arrived within... See more

Rated 5 out of 5 stars

​Dr. Bagadi is outstanding. The first set of retainers worked perfectly and completely straightened my teeth—I couldn't be happier with the results! ​I am currently waiting for my new set, and the cu... See more

Company details

Written by the company

Go Ortho provides replacement retainers and oral care products. All retainers are overseen by registered dental professionals, ensuring your care is clinically safe and appropriate for your needs. Our goal is to make high-quality dental care more accessible, without compromising on safety, ethics, or evidence-based practice. We believe everyone should feel confident in their smile at any stage of life. That’s why we offer personalised care plans, clear pricing, and support from qualified professionals at every step of your journey.


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4.6

Excellent

TrustScore 4.5 out of 5

49 reviews

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4.6

All reviews

(49)

36 reviews in the last 12 months

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Rated 5 out of 5 stars

Just setting out - excited!

I’m just at the start of my dental journey. I've been met with so much care and expertise. I love having everything explained to me so clearly and carefully. Everyone super friendly too. I'm excited by the journey ahead, and have real confidence in the excellence service and professionalism of Go Ortho. Let’s go!

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience w/GoOrtho

Used their service during my trip to london. My brother needed a retainer and the company was recommended by a friend. Delivered the retainer on time and the quality if retainer is high and it was well packaged. Customer service responded to all my questions and my rep was great. Shout out to Jay for all her help shipping this product quickly!

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Very good product

Very good product. The process for getting new retainers is very simple. Finally, a company fills a gap for patients who underwent orthodontic treatment and want to maintain the results over time. I recommend it 100%.

June 5, 2026
Unprompted review
Rated 4 out of 5 stars

The retainers were delivered within a…

The retainers were delivered within a decent timeframe. Go Ortho had the information they needed from Smile Direct which no longer exists. The retainers I used from Smile Direct were more bespoke. in that the edges were cut around the tooth line rather than just a straight edge which needed filing down and is uncomfortable to wear. I hope this is something that will be introduced soon.

May 25, 2026
Rated 5 out of 5 stars

A former SmileDirect UK customer

As a former SmileDirect UK customer, I was a little nervous about ordering replacement retainers, but the whole experience with Go Ortho has been excellent.

They were able to locate my original scans, answered my questions promptly, and the retainers arrived much faster than I expected. The quality is excellent and the fit is exactly what I was hoping for.

Customer service has been friendly and helpful throughout, and it’s been reassuring to find a straightforward way to replace my retainers without needing new scans or impressions.

A genuinely positive experience from start to finish. Highly recommended.

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Retainers !

Amazing ! As a previous smile direct customer I didn’t need to have a scan, I just needed a replacement retainer .
To be honest I was a bit nervous about ordering a new set but they arrived within a week and the quality is so much better than my old ones !
To anyone who’s a previous smile direct customer I would 100% recommend these retainers .

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

​Fantastic Results & Top-Tier Customer Care

​Dr. Bagadi is outstanding. The first set of retainers worked perfectly and completely straightened my teeth—I couldn't be happier with the results!
​I am currently waiting for my new set, and the customer care has been incredible throughout the transition. The team is hyper-responsive, professional, and truly attentive to every detail. Highly recommended for both the quality of work and the top-tier support!

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Retainers were reasonable price and…

Retainers were reasonable price and very good quality, actually fitting better than the ones provided by my orthodontist. Their lab was also very quick and sent out my retainers next day which is brilliant!

March 26, 2026
Rated 5 out of 5 stars

Highly recommend Go Ortho UK

Go Ortho UK is amazing. Dr Bagadi and his team are very professional and really care about their patients. A friend of mine who used to be with Smile Direct Club recommended them, so I decided to give them a try. I’m really happy with my new retainers and can’t wait to try their other products too.

March 3, 2026
Unprompted review

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