Goat Gifts Reviews 

850
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and beauty of the products, often noting they look exactly as advertised and are well-received as gifts. Many highlight the efficient service, appreciating quick despatch and timely delivery. Reviewers find the ordering process easy and frequently express intentions to order again. However, some customers noted issues with delivery timing, where items arrived later than expected or on a different day than requested. A few others felt that the product's appearance, such as rose color or overall presentation, did not match expectations or arrived squashed.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing delight and satisfaction with the... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting quick and on-time... See more

Order

Users describe positive interactions with order, with many reviewers finding the ordering process easy and... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the beautiful flowers and... See more

Service

People report positive experiences with service, often highlighting quick service, excellent communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful products with fair pricing, quick delivery times and well packaged. Rather than buying real cut flowers that look rubbish after a few days, buying these Blue glitter roses means my Fiancee... See more

Rated 5 out of 5 stars

It was great to find a product that matched what was required, which included a good selection of items for a decent price. ie, teddy, chocolates, flowers n card. Wonderful service and quick despatc... See more

Rated 5 out of 5 stars

I ordered a chocolate bouquet for my daughters birthday and all I can say is WOW It is absolutely beautiful Delivery was very quick Bouquet was packed very well especially as it was undamaged... See more

Rated 5 out of 5 stars

Accidentally put the wrong address luckily contacted before it was shipped but they got back so quickly. Delivery was quick literally was on her birthday. My aunt loved it all it was amazing, thank yo... See more


Company details

  1. Confectionery
  2. Gift Shop

Written by the company

A confectionary company, specialising in personalised gifts, creating the most unique and quality gifts for your loved ones every time!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

850 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.3

All reviews

(850)

100 reviews in the last 12 months

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Rated 5 out of 5 stars

…Brilliant customer service

This was a Birthday gift for my daughter. Goat gifts website easy to find gifts, order and a speedy delivery. On receipt the gift was as described and put a happy birthday smile on my daughters face. Thank you Goat Gifts value for money and excellent customer service.

April 17, 2025
Unprompted review
Rated 1 out of 5 stars

Had issues no response from customer suppprt

Gift box arrived damaged with a large tear, outer box was fine. Emailed the support inbox a few times but had no response. Gift box was the whole purpose of sending something.

Pretty poor service for a gifting company.

Edit:

Just read the sellers responses to the reviews. For reference I’ve emailed twice to 2 separate email addresses:

support goatgifts.co.uk 14th April 09:05
goat-gifts outlook.com 12th April 17:39
(Can’t add in the @ symbol due to Trustpilot requirements).

Both emails on collateral from Goat Gifts.

It would appear that they use the same line to most negative reviews that buyers didn’t contact them or emails weren’t received.

April 14, 2025
Unprompted review
Goat Gifts logo

Reply from Goat Gifts

Hi Farakh,

We are very sorry to hear this. We take pride in providing extremely high quality products and experience and we apologise to hear it fell short in this instance.

The team have now responded to you and we hope we can work together to resolve this.

Kind regards
The Goat Gifts Team

Rated 5 out of 5 stars

Beautiful gift

Beautiful gift. Delivery extremely quick. Will definitely be ordering from this company again!

April 8, 2025
Unprompted review
Rated 2 out of 5 stars

Order No #33657

Order No #33657

Placed order on 19/03/2025 to be delivered by 27/03 but hasn’t got to destination yet. The contact number they provide on there website is not real when you type the mobile number into WhatsApp it doesn’t exist and the 01332 number you cannot call. So if you are ordering from them don’t expect any updates on your delivery

March 28, 2025
Unprompted review
Goat Gifts logo

Reply from Goat Gifts

Hi Kash,

You ordered on the 19th and it was sent on the same day since it was going to Algeria. We clearly state that international orders can take upwards of 7-10 working days due to customs and various other factors out of our control as you can understand.

Both WhatsApp number and phone number work and we have provided you updates when asked via email/social media and you have the tracking number which can be used at any point for updates, which was explained when we communicated.

Kind regards
The Goat Gifts Team

Rated 5 out of 5 stars

Absolutely gorgeous flowers and…

Absolutely gorgeous flowers and chocolates
I ordered them for my mum for Mother’s Day and she going to love them
Lovely present for all occasions
Will definitely order again
Very quick delivery

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

Satisfied customer

I brought this for a dear friend who is under going her cancer treatment. When I spoke to her she said they were a 'A lovely surprise'. It looked the perfect item to send her on line - so I am very pleased they had the desired effect - will definately be using Goat Gifts again

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

What a great find

What a great find! Delivered next day and beautiful.Will definitely be using again as such good value and perfect combination for every occasion.

March 18, 2025
Unprompted review

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