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AYO Reviews 248

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are very happy with the product, praising its quality and ease of use, and noting that it effectively helps with sleep patterns, energy levels, and mood improvement. The product is described as convenient, portable, and effective, with many users integrating it seamlessly into their daily routines and experiencing significant positive changes in their well-being. Reviewers consistently highlight the exceptional customer service, often describing it as outstanding, prompt, and going above and beyond to ensure customer satisfaction, even replacing damaged products without hassle. However, some people mentioned issues with the product's design, finding it uncomfortable or made with brittle plastic, and a few experienced problems with the glasses not charging or feeling flimsy. Additionally, a small number of users felt the light could be brighter or that the carrying case was over-engineered and cumbersome.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many describing it as a "game changer" for... See more

User experience

Customers consistently note positive experiences with user experience, finding the product convenient,... See more

Quality

Reviewers highlight positive aspects of quality, expressing satisfaction with the product's effectiveness and... See more

Customer service

Clients share overwhelmingly positive opinions on customer service, with many reviewers describing it as... See more

Service

Users describe positive interactions with service, with many reviewers finding it fantastic and helpful for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Im very happy with this product. A larger battery would be an excellent addition but the product itself has delivered in waking me up before my 4 AM alarm clock and Im now able to go the whole morni... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the quality of these light therapy glasses and the ease of use! I struggle with seasonal moods and these seem to help me get through the dreary, gray days better. Though only used th... See more

Company replied

Rated 5 out of 5 stars

Changed my review from 1 to 5 stars. My initial issue was — I haven't got my order in 20 days. So I couldn't even assess the product itself. Unfortunately I still don't have ability to check o... See more

Company replied

Rated 5 out of 5 stars

As a sleep therapist I’ve used AYO glasses with clients with delayed sleep phase syndrome and seasonal depression. I’m amazed at the results and now wear them every morning myself. I have observed an... See more

Company replied


Company details

  1. Electronics Company

Written by the company

AYO is the World's First Circadian Health Wearable. It harnesses the power of blue light and the advanced AYO app to support your circadian rhythm so you can enjoy a healthier, happier and more active life. The AYO technology is based on over 20+ years of research and clinical studies from leading institutions worldwide such as Harvard, Oxford and NASA. Unlike trackers or generic sleep/health solutions, AYO taps into your circadian rhythm - a biological foundation that impacts all essential brain and body functions such as sleep, mood, metabolism, alertness, immune response, and many more. By using your own biology and light therapy, AYO enables you to venture beyond tracking and actually improve your health & wellness outcomes. AYO is scientifically proven to improve sleep, mood and performance.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

248 reviews

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1-star

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Great Product and Excellent Customer Support

This was my first time ordering something from abroad. I made a mistake in the process and as a result, the shipment got stuck in customs in a place where I could not receive it. At one point I thought it would be lost. But AYO support member Alex really engaged with the issue and helped negotiate with the shipping company to organize return shipment. AYO even covered the additional costs incurred. Then they sent me another unit and it is awesome! The glasses look super slick and the brightness is comfortable.

I'm a big sleep science nerd and have wanted one of these for a long time, since I know the importance of getting bright light in your eyes in the morning for supporting the natural sleep-wake cycle. Been using it for a few days and already notice feeling more alert after waking up and more sleepy at night. Would recommend to anyone! It’s probably the best in its category currently!

November 22, 2023
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Reply from AYO

Thank you so much for sharing your elaborate experience with our support team. We are sorry about the difficulties you've had with the delivery of your AYO but we are glad to hear that our team was able to assist you and you have received your AYO already. Most of all, we are happy that you are enjoying the device and it's already making a positive impact on your sleep and energy levels. We look forward to supporting you further in your AYO journey to better circadian health!

Rated 5 out of 5 stars

First off AYO has amazing customer…

First off AYO has amazing customer service. They really helped me get set up with my App. 2nd the product has really worked for me with normalizing my energy and sleep patterns especially with less sun during this winter hours.

January 15, 2024
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Reply from AYO

Thank you so much for sharing your experience with our support team and with the product. We are so glad that you have been enjoying the device so far and it's been helping you with your energy and sleep patterns. We look forward to supporting you further in your AYO journey! Kind regards, AYO team

Rated 5 out of 5 stars

I used Ayo for a week now.

I used Ayo for a week now.
What a difference...
Still can not believe it.

Usually I struggled to wake up.
Now I can't wait to use the glasses as soon as my alarm goes off.
Because I know that I will feel completely different afterwards.
Lots and lots of more energy.
Feeling motivated to start the day.
This was always a struggle for me.
But not anymore..

January 12, 2024
Unprompted review
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Reply from AYO

Thank you for sharing about your experience with our product! We are so glad to hear about the positive effect you are having already after one week of using it. We look forward to supporting you further in your AYO journey!

Rated 5 out of 5 stars

My body as it should feel

I have had chronic sleep issues. I was waking up very easily during the night, didn't sleep deeply and that made me very tired during the day, as sleep is very important to me.

Since I started wearing the AYOs, literally from day one, I have seen such a massive difference in my energy levels and in my quality of day to day life, it's astonishing!

To start with, they wake me up better than coffee and they are barely noticeable. No more 2+ hours to feel more alert each morning.

Secondly, I sleep so much more easily at night, I have deeper sleep and if I do wake up because my cats are being jerks, I can fall asleep again easily. I was really skeptical at first, naturally, wanting to attribute all the good effects to placebo, but now a month plus later with the effects persisting, I don't know what to say!

To top everything off, another side effect that I didn't even expect to have as it's not listed in the benefits in the website, is that I don't feel sleepy anymore after a big dinner that we usually have at 4-5pm. So how can this be placebo when you didn't even expect to feel that way 😁?

January 9, 2024
Unprompted review
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Reply from AYO

Thank you so much for your elaborate review of our product and for sharing your positive experience after you have started using it. We are truly happy to hear about the personal transformation you are going through with the help of AYO. We look forward to supporting you further in your AYO journey!

All the best, AYO team

Rated 4 out of 5 stars

I just got my unit and have tried them…

I just got my unit and have tried them twice today. Nice blue light, I am waiting to feel better, only have used them twice in a single day. The data says it may take 14 days to get full benefit so I cannot comment yet.

December 16, 2023
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Reply from AYO

Hello and thank you for sharing your first impressions with the device! We are glad to hear that you are enjoying it so far and if you need our help with anything, please do not hesitate to reach out to us at support@goayo.com. We look forward to supporting you in your AYO journey. Happy New Year!

Rated 5 out of 5 stars

A Quality Well Made Product

The AYO Blue Light Therapy glasses are a high-quality product (worth the money) and indispensable for resetting my circadian rhythm on my overseas trips. You really can eliminate jet lag by using these glasses correctly!

December 13, 2023
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Reply from AYO

Thank you very much for sharing your experience with our product! We are really happy to hear that AYO has been helping you to manage jet lag during your overseas trips. We look forward to supporting you further in your AYO journey. All the best in 2024!

Rated 1 out of 5 stars
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Reply from AYO

Dear Lorideth,

Thank you for taking the time to share your experience. We sincerely apologize for the delay in the delivery of your order and understand the inconvenience it may have caused. We have promptly alerted our logistics team, and they are actively investigating the cause of this delay. It's important to note that international shipping, particularly for long-distance orders, involves multiple partners, and sometimes unforeseen delays can occur.

At AYO, we are committed to delivering outstanding service. This commitment includes partnering with reliable couriers like UPS, FedEx, and DHL to ensure efficient delivery. Recognizing the importance of your order, we have taken an additional step to expedite the process. We have dispatched another pair of AYO using the fastest shipping option at our disposal to minimize any further waiting time.

Please rest assured that resolving this matter swiftly and satisfactorily is our top priority. You can expect an update from us very soon. We appreciate your patience and understanding in this matter and value your trust in us.

If you have any further concerns or need assistance, please do not hesitate to contact us.

Kind regards,
AYO Team

Rated 5 out of 5 stars

On time and as advertised

The order was received promptly and was as described. I chose the basic no app version and love the simplicity. Open the arms, place on face and light is on for 20 minutes. Light is not overwhelming and they fit over glasses too.

November 16, 2023
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Reply from AYO

Thank you very much for sharing your experience and impressions of AYO so far! We are happy to hear that and we look forward to supporting you further in your AYO journey!

Happy Holidays,
AYO Team

Rated 5 out of 5 stars

New product AYO+

Very refreshing to have Alex Dimitrov reach out and contact me via email with more details on the AYO+ product.
Customer support is lacking these days and Alex and his company are making a difference.
Thank you!

November 25, 2023
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Reply from AYO

Thank you so much for your words! We are glad to hear. We look forward to supporting you further in your AYO journey.

Rated 5 out of 5 stars

Great Experience

I was skeptical if this device would do anything but decided to make the investment for my health (reputable sources recommend getting bright light in the eyes first thing in the morning). For context, I have very low energy in the morning/trouble getting out of bed and I'm usually tired all day. Ayo to the rescue! I'm really happy to report a significant improvement in my energy levels after just 2-3 days of using this! It also helps to adhere to a set schedule (bedtime/waking) to achieve a more balanced circadian rhythm. The glasses are lightweight, well-built, and shut off automatically. The light is bright but not unbearably so, as I've read some other similar devices are. The app is helpful but I don't think it's a necessity.

November 25, 2023
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Reply from AYO

Thank you so much for sharing your elaborate experience and first impressions of our device. We are very happy to hear about the positive changes you are already experiencing in regards to your energy levels and circadian rhythm. We look forward to supporting you further in your AYO journey.

Rated 5 out of 5 stars

This product really works

This product really works. I have been using it for years for SAD.

December 1, 2023
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Reply from AYO

Thank you so much for sharing that. We appreciate your loyalty and are happy to hear that you have been enjoying AYO for years already. Kind regards, AYO team

Rated 4 out of 5 stars

Good customer service

Happy with the contact and quick response

November 22, 2023
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Reply from AYO

Thank you! We are happy to hear that you have been satisfied with our support. Kind regards, AYO team

Rated 5 out of 5 stars

I am now on my 3rd pair of glasses

I am now on my 3rd pair of glasses from AYO. It's been a great experience in general (mostly just issues with the app) and the glasses really help when the days get shorter. Every time I have had to reach out to their support team I get a response within 24 hours and from someone who knows what they are talking about. I always get my issues resolved and quickly.

December 4, 2023
Unprompted review
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Reply from AYO

Thank you so much for your review! We are glad to hear that you have been satisfied with our product and support. We look forward to supporting you further in your AYO journey.

Rated 5 out of 5 stars

Love the V2 model!

I was an early adopter of the original V1 model and loved it, but V2 is even better. The LEDs are brighter and now include a red only option at the end of each session for eye health. The move to USBC for charging was greatly needed. Love the new app as well. No messing around with connecting, it just works!

November 25, 2023
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Reply from AYO

Thank you so much for your support since our early days. We are glad to hear that you have been enjoying our first AYO model and that you find the new model even better. We look forward to supporting you further in your AYO journey!

Rated 5 out of 5 stars

Excellent

Great product and excellent fast customer service

November 13, 2023
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Reply from AYO

Thank you so much for your kind words! We are glad to hear that you have been enjoying AYO. We look forward to supporting you further in your AYO journey!

Rated 5 out of 5 stars

I had problems after purchase

I had problems after purchase, but reached out over email. It took a few emails back and forth but all was fixed. The team is very helpful and responsive to feed back. They responded quickly and kindly even when I got frustrated.

November 3, 2023
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Reply from AYO

Thank you so much for your kind words. We are glad to hear that our team was able to support you after your AYO purchase. We look forward to supporting you further in your AYO journey!

Rated 5 out of 5 stars

Great company

Great company. Good customer service!

October 27, 2023
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Reply from AYO

Thank you so much for sharing your impressions of our company and team!

Rated 5 out of 5 stars

Product is intuitive to use and works…

Product is intuitive to use and works as expected. Customer service is second to none.

October 30, 2023
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Reply from AYO

Thank you so much for your kind words about our support team. We are also very happy to hear that you have been enjoying the product so far. Kind regards, AYO team

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