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AYO Reviews 248

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are very happy with the product, praising its quality and ease of use, and noting that it effectively helps with sleep patterns, energy levels, and mood improvement. The product is described as convenient, portable, and effective, with many users integrating it seamlessly into their daily routines and experiencing significant positive changes in their well-being. Reviewers consistently highlight the exceptional customer service, often describing it as outstanding, prompt, and going above and beyond to ensure customer satisfaction, even replacing damaged products without hassle. However, some people mentioned issues with the product's design, finding it uncomfortable or made with brittle plastic, and a few experienced problems with the glasses not charging or feeling flimsy. Additionally, a small number of users felt the light could be brighter or that the carrying case was over-engineered and cumbersome.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many describing it as a "game changer" for... See more

User experience

Customers consistently note positive experiences with user experience, finding the product convenient,... See more

Quality

Reviewers highlight positive aspects of quality, expressing satisfaction with the product's effectiveness and... See more

Customer service

Clients share overwhelmingly positive opinions on customer service, with many reviewers describing it as... See more

Service

Users describe positive interactions with service, with many reviewers finding it fantastic and helpful for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Im very happy with this product. A larger battery would be an excellent addition but the product itself has delivered in waking me up before my 4 AM alarm clock and Im now able to go the whole morni... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the quality of these light therapy glasses and the ease of use! I struggle with seasonal moods and these seem to help me get through the dreary, gray days better. Though only used th... See more

Company replied

Rated 5 out of 5 stars

Changed my review from 1 to 5 stars. My initial issue was — I haven't got my order in 20 days. So I couldn't even assess the product itself. Unfortunately I still don't have ability to check o... See more

Company replied

Rated 5 out of 5 stars

As a sleep therapist I’ve used AYO glasses with clients with delayed sleep phase syndrome and seasonal depression. I’m amazed at the results and now wear them every morning myself. I have observed an... See more

Company replied


Company details

  1. Electronics Company

Written by the company

AYO is the World's First Circadian Health Wearable. It harnesses the power of blue light and the advanced AYO app to support your circadian rhythm so you can enjoy a healthier, happier and more active life. The AYO technology is based on over 20+ years of research and clinical studies from leading institutions worldwide such as Harvard, Oxford and NASA. Unlike trackers or generic sleep/health solutions, AYO taps into your circadian rhythm - a biological foundation that impacts all essential brain and body functions such as sleep, mood, metabolism, alertness, immune response, and many more. By using your own biology and light therapy, AYO enables you to venture beyond tracking and actually improve your health & wellness outcomes. AYO is scientifically proven to improve sleep, mood and performance.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

248 reviews

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1-star

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Alex in customer service was great

Alex in customer service was great! I ended up purchasing a replacement for my unit that broke and it’s a little different from my original but works great! It really helps me get my sleep schedule back on track! Love AYO!

October 20, 2023
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Reply from AYO

Thank you for sharing your experience with our support team and our product. We are glad to hear that! Kind regards, AYO team

Rated 5 out of 5 stars

Sleek app

Sleek app. Well-made and high-quality product. I got noticeable results in energy and mood improvement from the very first use!

October 23, 2023
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Reply from AYO

We are very happy to hear that you have been enjoying your AYO so far, and that you have experienced such great results. Thank you for sharing!

Rated 5 out of 5 stars

More effective than I imagined it could be!

Faster than expected delivery.

Surprised by how effective the product is at improving my sleep.

October 12, 2023
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Reply from AYO

Thank you very much for your kind words. We are happy to hear that you are already noticing positive effects on your sleep from AYO. Kind regards, AYO team

Rated 5 out of 5 stars

This is such a wonderful company

This is such a wonderful company. They are fast and friendly and gave me 50% off on a new AYO..how great they are! Donna Saunders

September 26, 2023
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Reply from AYO

Thank you so much for your kind words and for your review sharing about your experience with our company. Kind regards, AYO team

Rated 5 out of 5 stars

A Promising Start to Better Sleep and Energy!

I have been using AYO for over a month now and have just purchased the matching Circadian Health App last week. And I must say it has been a wonderful and positive experience for me!

I can now wake up before alarm clock (Actually I don't need alarm clock anymore) and I have noted a boost in my energy level, especially in afternoons. It's great to see a product that actually delivers on its promises.

For me I am especially excited about the Circadian Rhythm features, which are crucial for good sleep and health. It is refreshing to see a product taking a unique approach to this aspect of health. Very glad to note the scientific backing and collaborations, that make the whole experience feel more satisfying and secure.

While AYO Circadian Health App is still in early access and has room for improvement(I want to see more options for customization of goals, notifications, etc.), the potential is undeniable!

I can't wait to see how this product evolves. Highly recommended! 👍

September 23, 2023
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Reply from AYO

Hi and thank you so much for your extensive review of our product and app. We are glad to hear that you have been enjoying our new app with a focus on circadian health and that you are already experiencing such positive effects from our solution. Wishing you all the best, AYO team

Rated 5 out of 5 stars

Radiant Wellness Must-Have!

This product has revamped my well-being. It is both stylish and comfy, and it seamlessly blends into my day. The gentle blue light therapy is like a mood and energy makeover in minutes. If wellness is your goal, these glasses are a must-try!

June 10, 2023
Unprompted review
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Reply from AYO

Thank you so much for sharing your experience with AYO! We are glad to hear that you have been enjoying it.

Kind regards,
AYO team

Rated 5 out of 5 stars

Nice energy-boost wearable

AYO is a cool looking wearable that is very convenient and easy to use. I usually carry it with me to work and wear it in the office for 20 or 30 minutes. It makes me feel much more energized and focused. I sometimes wear it while commuting, as it takes me around 25 minutes to my work, so it matches with the 20 minutes AYO session nicely. :)

June 30, 2023
Unprompted review
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Reply from AYO

We appreciate your impressions of AYO and we are very happy to hear that it fits well into your daily routine :) Wishing you all the best, AYO Team

Rated 5 out of 5 stars

Great support and the product is top…

Great support and the product is top notch. They replaced my broken glasses quickly and the AYO are better designed than Luminette.

June 15, 2023
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Reply from AYO

Thank you very much for your words! We are glad that you have been enjoying your AYO. Kind regards, AYO team

Rated 5 out of 5 stars

Perfect to kickstart you circadian rhythm

Perfect to kickstart you circadian rhythm without getting in the way of your morning routine. Especially useful during the darker seasons when there is not much sun, or if you work from home and don't have time to go out for some natural circadian light. AYO app is a great complementary to the wearable as it allows you to gain more insights into your personal circadian rhythm, such as your chronotype, sleep debt, social jet lag, etc. I warmly recommend you get it together with the wearable.

April 30, 2023
Unprompted review
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Reply from AYO

Thank you very much for sharing your experience with the AYO wearable and app. We are glad to hear that you have been enjoying the effect from our product and that you like the combination of the wearable and app. We wish you all the best!

Rated 5 out of 5 stars

This company goes over and beyond for…

This company goes over and beyond for customers and the product is saving me from a major jet lag experience abroad. Thank you!

May 30, 2023
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Reply from AYO

Thank you so much for your kind words! We are glad to hear that you are satisfied with our support and AYO is helping you with minimizing jet lag. Kind regards, AYO team

Rated 5 out of 5 stars

As effective as 10,000 lux lamps

I started suffering from the SAD when I was 23. Since then, I used several light therapy lamps, which had helped me a lot to easy up some of the SAD symptoms during the dark winter days. Six months ago, I bought AYO, and I must say, it is by far the best light therapy product for SAD I've ever used. It is light, very comfortable to wear, and gentle on your eyes. What I find most amazing, is the effect of the light, which is pretty much the same as that of 10,000 lux of a light therapy lamp. Warmly recommended!

March 10, 2023
Unprompted review
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Reply from AYO

Thank you very much for your review! We are glad to hear that you are experiencing the same efficiency from AYO compared to a typical light box, but with the added benefits of comfort and convenience that AYO comes with. Kind regards, AYO team

Rated 5 out of 5 stars

Good product for a busy work-life balance

I got recommended blue light therapy by a friend of mine, after I was struggling with sleep and grogginess for a while.

They have been working really well for me over the last weeks and significantly improved my sleep tracking parameters and productivity at times when my energy levels seem to be fading away.

I do like wearing them in the morning, while still getting ready for work and have some downtime for myself. They seem to help me get in optimal mood and state before my busy schedule for the day starts.

The glasses stay and feel comfortable when wearing them (you can easily adjust the nose piece), something that was particular important for me when choosing what product to buy.

The app is nicely done and I like that I am able to choose specific routines to follow, as well as have reminders for light exposure (something I did not get enough of previously while being in the office).
Also, had to reach out to their customer support about some questions around the app. They were very responsive and were immediately able to help out.

June 1, 2023
Unprompted review
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Reply from AYO

Thank you so much for sharing your impressions of our product and service we provide. We are very happy to hear that AYO fits well in your routine and that you are experiencing its positive effects. If we can provide any help or assistance, you can always reach out to us. Kind regards, AYO team

Rated 5 out of 5 stars

Love my AYO glasses

Love my AYO glasses. Wearing them has made a huge difference to my mood, sleep cycle and overall well-being. Two years into my purchase I had a small hiccup and contacted the company. Alex (Co-Founder and chief Commercial Officer) went above and beyond with the most amazing customer service I have ever received. A fabulous product and a company with integrity who truly care about service and quality products. Having my AYO glasses is a priority for me.

June 6, 2023
Unprompted review
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Reply from AYO

Thank you so much for sharing your experience with our product and team. We are truly humbled to hear about the positive effect you are having from AYO and we look forward to supporting you further in your AYO journey! Kind regards, AYO team

Rated 3 out of 5 stars
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Reply from AYO

Dear Philip, we are very sorry to hear that you did not get the activation key for the app. Could you please get in touch with us at support@goayo.com and we would be happy to assist you promptly and provide you with the key? Thank you in advance and we look forward to hearing from you.

Kind regards, AYO team

Rated 5 out of 5 stars

I could not have wished for better supprot

I just wanted to quickly share the experience that I had with the AYO customer service. Spoiler: it was the best experience I ever had, with any customer service.

I wrote them a message some weeks ago, that time in desperate need for help. A few days earlier, I tried on the AYO glasses from a friend. At that time there were also other friends around and after wearing them for a while, I casually put them back on the table.

The next day, though, the friend came to me, telling me, that she had found her glasses broken the other day. I was shocked. I was sure, that I did nor break them, while wearing and also not while putting them back on the table. But unfortunately, it was undeniable, that her glasses were broken.

As I was the last one, who had used them, I had to take the responsibility. And so I tried to fix them. But no phone repair store, nor any optician could/wanted to help me.

So I reached out to the AYO service. I explained them my situation and asked them for help. And long story short, after showing them a proof of purchase, they told me that they will send my friend a new (even updated) pair, for free!! Even though the glasses were out of warranty.

I'm truly amazed and very grateful for AYO's generosity.

As I wrote in the beginning, this was the best experience that I ever had, with a customer service.

Thank you again AYO Team!

January 25, 2023
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Reply from AYO

Thank you so much for sharing the experience you have had with our support team. It's been a pleasure assisting you in this matter and we appreciate your kind words. We wish you and your friend all the best.

Rated 5 out of 5 stars

De Ayo lite was binnen 5 maanden…

1-6-2023
I have been enormously pleased with the accurate and excellent service of goayocom. I had initially enjoyed the Ayolite for 4 month and understood when the frame broke, that I had an elder version of the glasses.
After my contact with goayocom, I was sent the newest version of the glasses immediately and they kept in touch with me till the glasses were delivered at my address.
The service is splendid and friendly. The glasses are very helpful indeed. I am very glad I am able to use them again.

15-4-2023
De Ayo lite was binnen 5 maanden gebroken. Hierdoor kon hij niet meer aan en uit gezet worden. Tot nu toe wil de verkoper (titan-commerce.com, mindtecstore.com, ipnetshop.de) niet helpen met reparatie.

Now in contact with Ayo support international. They promise replacement by new better version plus extra for inconvenience.

April 15, 2023
Unprompted review
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Reply from AYO

Dear Maria,

We are truly sorry to hear about the problem with your AYO. Please, rest assured that our support team is on it. We will gladly send you a replacement uni and provide you with the after-sale service that you deserve. We kindly ask you to get in touch with us at support@goayo.com to provide us with delivery details so we can send you a new AYO promptly.

Thank you and we look forward to hearing back from you.

Kind regards,
AYO team

Rated 5 out of 5 stars

Harvard scientist who had trouble with irregular sleep after moving to Boston

I have relocated to the US from Europe and experienced non-continuous sleep. I found Ayo online and went for it. That was the best decision to improve my sleep. After using it a couple days, I am already noticing significant improvements. I can sleep until the morning and feel much more energetic. I highly recommend Ayo to anyone experiencing irregular sleep patterns because it will help you!

April 30, 2023
Unprompted review
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Reply from AYO

Hello and thank you for taking the time to write us a review! We are very happy to hear about your positive experience with AYO, helping you sleep better and have more energy after you have moved from Europe to the US.

Your sincerely,
AYO team

Rated 5 out of 5 stars

I’m thrilled with my AYO light glasses

I’m thrilled with my AYO light glasses. They were super easy to order and arrived promptly! I have been sleeping noticeably better since I started wearing them in the morning. The app is fairly basic but I see a lot of potential with it. Overall, my dealings with AYO have been terrific!

April 6, 2023
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Reply from AYO

Thank you so much for sharing your experience with our company and with the product! We are very happy to hear that you have been sleeping better and that you are excited about what's next for the app. Stay tuned, we will be introducing many useful new features! :) Thank you again, AYO team

Rated 5 out of 5 stars

Sunshine in your pocket

Last year December I decided to exhange my daylight lamp for an AYO. I wanted to be able to go about my day while getting my therapy.
This was the best choice I could have possibly made. Not only was this the best winter I have had in the Netherlands since moving here from South Africa, but the customer service team is fantastic!
See, at first I was dissapointed, because I bought an activation code for the Android app that was not ready. I mailed customer service and since then was proactively updated on the app by Alex. It is now all up and running.
Alex and team I applaude you! Thank you for providing me with sunshine in my pocket and a smile on my face!

April 18, 2023
Unprompted review
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Reply from AYO

Thank you so much for sharing your experience with our product and with our support team. We are very happy to hear about the benefits you are having with AYO compared to a daylight lamp.

Kindest regards,
AYO team

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