Gobguard Reviews 36

TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

As someone that loves supporting other small business, I also ordered from Gobguard due to the reviews left by other customers. I was not disappointed, Steve has great communication which made th... See more

Rated 1 out of 5 stars

I think this company has gone bust - just checked companies house and says dissolved sept 2024. Although v annoyingly they are still advertising and taking orders. But I have received no reply since I... See more

Rated 5 out of 5 stars

Fantastic company. I had a few issues getting one of the moulds to a satisfactory level (all my own fault) but they were brilliant in sending out additional putties and explaining the best way to get... See more

Company replied

Rated 5 out of 5 stars

My Dentist quoted me over £300 to make a guard for my nocturnal teeth grinding, yes I actually paid this for my first one, when I needed a replacement I discovered Gobguard and thought I'd give them... See more

Company details

  1. Dental Laboratory

Written by the company

Sports mouthguards, nightguards, whitening trays, dayguards and retainers direct to public. Order a home diy impression kit, take your own impression and we make a custom fit Gobguard designed for you. We also supply dentists via trade account.


Contact info

3.6

Average

TrustScore 3.5 out of 5

36 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent service

Excellent service. I needed a medical guard to sleep in, couldn’t get a dentist to do it. Found Gobguard and managed to do it myself at home. Instructions are clear and easy, company quick to respond, Gobguard is comfortable and doing exactly what I was looking for.

October 12, 2023
Rated 5 out of 5 stars

The customer service was 10/10

The customer service was 10/10. Steve was incredibly helpful. The mouthguard fits like a glove. The boil-and-bite mouthguards don't compare - I can now train without worry.

October 6, 2023
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Although it took a couple of attempts to get the impression correct, Steve was excellent in helping guide me through the process. Prompt and attentive service. Highly recommended!

October 1, 2023
Rated 5 out of 5 stars

Really professional

First things first, the product is incredible.

I’ve never really worn a mouth piece before consistently because I’ve always found it hard to breath whilst wearing one. I was given fantastic advice on what might be the most suitable gaurd for me and my mouth gaurd is so comfortable, I’m able to breathe with ease and I know longer worry about losing any teeth.

Every step was carefully explained and I did mess up the first mould, all my own fault due to me rushing the process. I was given more help on how to correctly take a mould of my teeth. A second mould kit was sent out to me the next day. Second attempt a created my mould and I was sent my totally personalised mouth gaurd pretty soon after all from the comfort of my own home.

Thank you to the guys at GobGaurd who gave me great advice and helped me throughout the process. I will definitely be recommending to friends.

August 27, 2023
Unprompted review
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Reply from Gobguard

Hi Simon, thanks very much for great feedback. I'm really glad you like hte mouthguard. I hope it serves you well! :)

In the interest of transparency I should mention that Simon won the mouthguard in an Instagram competition run by Camberley Brazilian Jiu-Jitsu https://www.instagram.com/camberley_jiu_jitsu/ Great club, awesome instructors.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, very quick to assist when we needed support. The mouth guard has arrived and is such a good fit, stays put, worth the investment.

August 7, 2023
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Reply from Gobguard

Hi Emily. Awesome to hear that, I'm glad you're pleased with your mouthguard! Thank you for the feedback.

Rated 5 out of 5 stars

Fantastic company

Fantastic company. I had a few issues getting one of the moulds to a satisfactory level (all my own fault) but they were brilliant in sending out additional putties and explaining the best way to get a good mould. They arrived after a few days and have used them the last 4 nights so far. Absolutely perfect fit. 5 stars isn’t enough. Very happy customer.

August 3, 2023
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Reply from Gobguard

Hey Chris, thank you for an awesome review. I can't tell you how much that meant to us. I'm glad you're pleased with the service and the trays! Steve.

Rated 5 out of 5 stars

Excellent service

Excellent service, regular updates throughout the process. Quality product

July 31, 2023
Gobguard logo

Reply from Gobguard

Hi Pete, Thanks for the feedback and 5 stars, it's appreciated. Cheers, Steve.

Rated 5 out of 5 stars

I had to find a dental lab to get a new…

I had to find a dental lab to get a new night guard as I grind my teeth. I found Gobguard through Google and I’m so glad I did. They were exceptionally efficient and helpful. They send you the equipment to take your own dental impression. Unfortunately my first one wasn’t good enough so they sent me a second kit. I also received a lengthy email with suggestions and guidance to get a better impression. I received an email when they received my 2nd attempt advising me it was ok. About a week later I received my night guard and it was an excellent fit and of very good quality. I shall have no issues returning to them when I need a replacement. Excellent customer service and can’t recommend highly enough for mouthguards etc.

July 18, 2023
Unprompted review
Gobguard logo

Reply from Gobguard

Hi Sue, thanks for a great review - much appreciated and a nice surprise as I didn't realise this was here until today! Glad you're happy with the service and the nightguard. Regards, Steve.

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