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Goblin Gaming Reviews 

24,155
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 412 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality and wide range of stock, often finding items in perfect condition. Many people highlight the competitive and great prices, often noting significant savings compared to other retailers. Reviewers frequently commend the fast and reliable delivery service, with products arriving quickly, well-packaged, and often ahead of schedule. However, some customers also noted occasional issues with delivery times, with orders sometimes arriving later than expected or requiring follow-up. A few people mentioned specific instances where items were lost in transit or dispatch was not as prompt as desired.

What people talk about most

Product

Clients share positive opinions on product, frequently highlighting the excellent condition of items upon... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the incredibly fast and... See more

Service

Consumers find service to be positive, consistently reporting excellent and first-rate experiences. Reviewers... See more

Price

People report positive experiences with price, consistently finding them to be competitive and offering good... See more

Order

Customers had positive experiences with order, frequently praising the ease of the ordering process, accurate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Preordered the 11th Edition box. Price was excellent. Opted for the Royal Mail free delivery option (despite the site saying they recommend DPD) and so it didn't arrive on launch day. No biggie,... See more

Company replied

Rated 5 out of 5 stars

Good service, as always. discount compared to GW. All books arrived in great condition, encased in bubble wrap and sealed in a tight fitting card board box, no wasted space. Horus Rising in soft back.... See more

Rated 5 out of 5 stars

This is the third time I've gone with Goblin Gaming for new Edition Warhammer 40k orders. Everytime it's been easy, well stocked and competitively priced. Delivered the Mobday morning following the... See more

Company replied

Rated 5 out of 5 stars

I placed a long standing pre-order in February 2026, for approx 23 items, from a well known wargames outlet, they had considerable issues getting the new releases to Goblin gaming, the staff kept me u... See more

Company replied


Company details

  1. Game Store
  2. Gaming service Provider
  3. Gift Shop
  4. Hobby Store
  5. Model Shop
  6. Trading Card Store

About Goblin Gaming

Written by the company

About Goblin Gaming

Goblin Gaming is a UK-based retailer specialising in Warhammer, tabletop games, board games, and hobby supplies. We stock a wide range of Games Workshop products, including Warhammer 40,000, Warhammer Age of Sigmar, miniatures, paints, and hobby tools.

Alongside our online store, we run regular in-store events covering a range of trading card games, including Magic: The Gathering, Pokémon, and One Piece. Our events support a growing local community of players, collectors, and hobbyists.

We focus on reliable service, fast dispatch, and clear communication, supporting customers across the UK.

Why customers choose Goblin Gaming

  • Free UK shipping on orders over £75
  • 60-day returns policy
  • Extensive range of Warhammer, trading card games, and hobby products
  • Regular in-store events for MTG, Pokémon, and One Piece
  • Responsive and helpful customer service

No excuses. No delays. No compromises.

Goblin Gaming - Company Mission

Written by the company

Customer Support
Customer support is available 9am to 5pm, Monday to Friday. If you need help with an order, product availability, or any questions before or after purchase, our team is here to help. You can contact us by email or phone, and we aim to respond quickly with clear and practical support.
Same Day Dispatch
We use state of the art technology to enable us to pick all orders as they are placed on the website - every order is processed via handheld devices that allow our team to scan every item as it is being picked ready for dispatch. This technology means that we are able to dispatch your goods same day, with an unparalleled level of accuracy.
In Store Collection
Customers can choose to collect their order from our store at checkout. Orders are available to collect straight away during our opening hours, making this a quick and convenient option if you are local or want to avoid delivery
In Store Events
We run regular in-store events for a range of trading card games, including Pokémon, One Piece, and Magic: The Gathering. We also host weekly Dungeons & Dragons sessions with experienced DMs, welcoming both new and returning players. Food and drinks are available in store, making it easy to settle in and enjoy your time with us.

Shop with Confidence

Fast UK dispatch, 60-day returns, and reliable delivery with DPD and Royal Mail.

We focus on getting your order to you quickly and safely. Orders are packed with care and shipped using trusted UK delivery services, including DPD and Royal Mail.

You’ll also have peace of mind with our 60-day returns policy, giving you plenty of time if something isn’t right.

Our customer support team is available during the week by email and phone, ready to help with any questions before or after your order.


Contact info

Save up to 20% on Warhammer!

5-star rated by 23,000+ hobbyists. See why we're the #1 choice.

4.9

Excellent

TrustScore 5 out of 5

24K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(24,155)

421 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service. I buy from them regularly and they’re always really helpful.

June 29, 2026
Goblin Gaming logo

Reply from Goblin Gaming

Thank you for taking the time to leave a review. We really appreciate it and hope to see you again.

Paul

Rated 5 out of 5 stars

First time using the company

Easy to order, accurate stock details, great price. Had an issue with delivery time with DPD which I queried and the team resolved it very quickly. Couldn't ask for more to be honest. Great company, will use them again in future.

June 26, 2026
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Reply from Goblin Gaming

We really appreciate the review. Thank you for shopping with Goblin Gaming and happy hobbying!

Paul

Rated 5 out of 5 stars

1234567890

June 26, 2026
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Reply from Goblin Gaming

I have the same password on my luggage!

I'd love to hear about your experience with Goblin Gaming though!

paul

Rated 5 out of 5 stars

Blisteringly fast delivery

Placed my order on Wednesday and it was delivered on Thursday :)

June 24, 2026
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Reply from Goblin Gaming

Thank you for the review! Really pleased everything arrived as expected. See you next time.

Paul

Rated 5 out of 5 stars

Perfect Customer Service

I have made a number of purchases through Goblin Gaming and found their service first rate. A recent order was lost in transit potentially stolen on delivery. Their customer service was exemplary and resolve the issues with replacement in an incredibly timely manner with clear communication throughout.

June 26, 2026
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Reply from Goblin Gaming

That's made our day, thank you! Glad we could deliver for you and we look forward to your next order.

Paul

Rated 5 out of 5 stars

This place gave me back my childhood

It has been a long time since i've felt such nostalgia from a store. I say this because i've recently been attending the opening for pokemon releases and i use to do this for gamestation for midnight releases for games the last one i attended was for Pokemon Omega Ruby and Alpha Sapphire. The excitement i receive after getting my Pokemon cards is such a breath of fresh air and i cannot thank the guys at Goblin Gaming for bringing back this excitement i had when i was younger, i am so pleased to still have this experience now in my 30s and to keep loving something so special growing up.

Anyway! My expereince is just outstanding, the staff are polite and hardworking, their cafe is also very good, food quality and drinks are amazing!

I always come back for these releases and i am so ever thankful for goblin gaming to exist!

Thank you guys, truly!

June 19, 2026
Unprompted review
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Reply from Goblin Gaming

We love seeing customers share that same passion and excitement for Pokémon, and it is fantastic to know that the experience still feels special. Your kind words about the team, the café, the food and drinks are hugely appreciated, and we’ll make sure they are passed on to everyone.

Thank you again for continuing to support Goblin Gaming and for being part of these releases with us. We look forward to seeing you again at the next one!

Paul

Rated 5 out of 5 stars

Items arrived as expected and in a…

Items arrived as expected and in a timely manner, fair and good price also, cannot faulter :)

June 19, 2026
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Reply from Goblin Gaming

Thanks for the 5 stars! It means a lot to the team, and we’re glad everything went smoothly with your order.

Paul

Rated 5 out of 5 stars

Excellent service

Item was not in stock but they kept me informed of when it was coming and when it arrived it was really well packaged

June 25, 2026
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Reply from Goblin Gaming

Much appreciated, thank you! Glad we could help and hope to see you back soon.

Paul

Rated 5 out of 5 stars

Ordered and arrived within 1 day

Ordered and arrived within 1 day , even though I was paying for 48 hour delivery, this company does an exemplary service to their customers, my number 1 recommendation to friends for any 40K / Warhammer minis and products

June 25, 2026
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Reply from Goblin Gaming

Thank you! Five stars means a lot to the whole team. Really glad everything went smoothly.

Paul

Rated 5 out of 5 stars

Item came quickly

Item came quickly, packaged perfectly, great service, would definitely use them again

June 24, 2026
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Reply from Goblin Gaming

Thank you for taking the time to leave us such a lovely review. We’re delighted to hear you were happy with the service.

Paul

Rated 5 out of 5 stars

Absolutely Highly Recommended

Awesome experience with every purchase so far - great prices, multiple delivery options, very well packaged and subsequently items received in great condition. Free sticker and sweet to boot!

Even helped me acquire a product I was struggling to obtain with their re-stock notifications - a huge thanks to Goblin Gaming for that one.

June 23, 2026
Goblin Gaming logo

Reply from Goblin Gaming

Five stars, thank you so much! Glad we could play a part in the project. See you on the next one.

Paul

Rated 5 out of 5 stars

Great company

Great company. Would use again

June 22, 2026
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Reply from Goblin Gaming

We’re really grateful for your review. Thank you for shopping with us and for supporting Goblin Gaming.

Paul

Rated 5 out of 5 stars

Excellent service and prices

Very reliable, great prices, delivery times as promised, no quibble returns and very friendly over the phone. If buying my hobby gear online it’s the first place I go to (tbh the only place).

Excellent

June 23, 2026
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Reply from Goblin Gaming

Great to hear, thank you! We hope your hobby projects are going well.

Paul

Rated 5 out of 5 stars

Great company.

Great company.

June 23, 2026
Goblin Gaming logo

Reply from Goblin Gaming

Thank you for the 5 stars. We’re very grateful for your support and custom.

Paul

Rated 5 out of 5 stars

Had 2 items that were on back order for…

Had 2 items that were on back order for a long while. They did not forget me. Once they had stock, super quick delivery. Thank you!

June 23, 2026
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Reply from Goblin Gaming

Brilliant, really appreciate the feedback. Thank you for taking the time and we'll see you again soon.

Paul

Rated 5 out of 5 stars

40k pre order

Arrived on time and well packaged. Thank you

June 19, 2026
Goblin Gaming logo

Reply from Goblin Gaming

Thanks so much for the brilliant feedback! The team works hard to make every order a good experience, so it’s great to hear this.

Paul

Rated 5 out of 5 stars

Excellent service again

Excellent service again! Fast dispatch and delivery. Cant fault.

June 22, 2026
Goblin Gaming logo

Reply from Goblin Gaming

Thank you for the 5-star review! We’re so pleased you had a positive experience, and we look forward to helping again in the future.

Paul

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