GobyMeds Reviews 464

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 464 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent customer service, noting that interactions are pleasant and helpful, often resolving issues quickly and effectively. Many people appreciate the prompt delivery of their orders, with medications arriving quickly and well-packaged, often exceeding initial expectations. The ordering process is described as easy and efficient, with good communication throughout, making the overall service experience highly satisfactory. However, some reviewers were not happy with customer service, mentioning difficulties in getting responses or receiving conflicting information, leading to frustration and a sense of being unheard. A few other people also felt that the product quality was inconsistent, with some receiving medications that appeared questionable or had issues with packaging, such as melted ice packs.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the fast and... See more

Product

Customers consistently note ambiguous experiences with product, with some praising its effectiveness and... See more

Customer service

Customers generally report positive experiences with customer service, highlighting great service, quick... See more

Order

Consumers find the ordering process to be positive, with many describing it as easy and seamless, from... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with the overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have tried other sites to get glp-1 medication before and had very little results, often times I felt as if I hadn't taken any medication at all. But the experience with GobyMeds has been amazing! I... See more

Company replied

Rated 5 out of 5 stars

The experience in starting my health and weight loss journey was made extremely easy using Goby. I looked at many company’s that handle GLP~1s and semiglutides. Goby has the best prices and no hidd... See more

Company replied

Rated 5 out of 5 stars

Best price I found. Professional service. Clear and concise information on their website. Faster delivery than they said. After reviewing a dozen online weight loss websites and losing money on one,... See more

Company replied

Rated 4 out of 5 stars

So far, my experience here has been everything i hoped it would be. Simple, easy to navigate, and a very friendly care team. I have been on semaglutide since Jan and have had no hiccups with ordering... See more

Company replied


Company details

  1. Online Prescription Medication Vendor

Written by the company

Trusted Telehealth & Wellness - Bringing easy access to GLP-1 Semaglutide & Tirzepatide medications prescribed online and delivered to your door, hassle free.

Transparent and easy-to-understand pricing

Free Consultation and Shipping

Trusted Access to Personalized Weight Loss & Wellness Medications

Contact info

Promotion box for GobyMeds

Start your weight loss journey today

Weight Loss, Anti-Aging & Metabolic Health: Easy Online consultation

4.5

Excellent

TrustScore 4.5 out of 5

464 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

My experience was problem free and very…

My experience was problem free and very easy. Packaging was excellent. The instructions for how much of the product to inject was a bit confusing. Otherwise everything went very well and I am quite satisfied. Thank you!

April 18, 2026
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Reply from GobyMeds

That's so great to hear! We wish you the best on your weight loss journey with us.

Rated 5 out of 5 stars

Quick and easy

Quick and easy. I am excited to start my jouney.

April 25, 2026
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Reply from GobyMeds

Fantastic! Thanks for taking the time to leave us such a kind review.

Rated 5 out of 5 stars

Good experience

It was easy, my questions were answered In a timely manor and the the meds came quick

April 25, 2026
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Reply from GobyMeds

That is exactly what we strive for!

Rated 5 out of 5 stars

So far using Goby Meds has been easy

So far using Goby Meds has been easy. Responses gave been good. I just received my starter pack and waiting yo start on weekend in case there are any side effects.

April 25, 2026
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Reply from GobyMeds

Wish you the best on your weight loss journey with us!

Rated 1 out of 5 stars

I never received my second shipment.

I never received my second shipment.

April 25, 2026
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Reply from GobyMeds

Hey Megan, please reach out to our care team either through your patient portal or our website so we can address this for you. We will absolutely get this taken care of.

Rated 5 out of 5 stars

Just amazing

You guys kick ass and have changed my life. Thank you so much for giving me life again.

April 18, 2026
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Reply from GobyMeds

First of all, thank you so much for taking the time to leave a review for us! It is very encouraging to every single member of the GobyMeds staff to hear this!

Rated 5 out of 5 stars

Just received my first shipment

Just received my first shipment. Unlike many other GLP-1 providers, Goby doesn’t hide behind firewalls and e-mail only contacts. They followed up on the delivery process with multiple texts and emails and provided me with telephone numbers and contact information should I have any questions. I’m very impressed with their transparency and customer service.

April 25, 2026
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Reply from GobyMeds

Thank you so much, Brian, for leaving us such a kind review!

Rated 5 out of 5 stars

The process with GobyMeds was very easy…

The process with GobyMeds was very easy and convenient to be able to complete from my home. The doctor was friendly and I would highly recommend the company.

April 25, 2026
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Reply from GobyMeds

Thank you so much, Kathy!

Rated 5 out of 5 stars

Great service

Great service. Easy to contact and order. A plus is that you can change your delivery preferences through UPS when it ships.

April 24, 2026
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Reply from GobyMeds

Always great to hear!

Rated 5 out of 5 stars

A Great Experience

I was a little hesitant at first from ordering my GLP-1 medication from Gobymeds, but after reading the reviews, I took the chance and I am pleasantly surprised of how great their service is. Customer service was great, and my ordered arrived quickly. I couldn't ask for more.

April 21, 2026
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Reply from GobyMeds

Exactly what we are striving for! Wish you the best on your weight loss journey with us!

Rated 5 out of 5 stars

Trustworthy

Trustworthy. Answered all of my questions. Shipped medication quickly.

April 19, 2026
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Reply from GobyMeds

Wonderful to hear! Please feel free to reach out if we can help you in any way!

Rated 4 out of 5 stars

The product was delayed one day due to…

The product was delayed one day due to UPS inability to get in the gate of our community. UPS does have a code as do all delivery services so I’ve no idea why this happened. The result was that the cooler packs were completely liquid and not even cool.

April 24, 2026
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Reply from GobyMeds

Hey there! Thanks for taking the time to leave us a review. We absolutely understand that ups can be frustrating at times. However, your medication should be perfectly fine to use even if the ice packs are melted. We add the cooler packs in as a courtesy just in case something like this happens. The medications coming from our pharmacies are stable even at 100+ degrees for several days. If you need any other assistance, please feel free to reach out to us, and we will get you taken care of!

Rated 4 out of 5 stars

Good experience so far

Good experience so far. I ordered on a Friday and approval was a little slow. Questions are answered quickly.

April 17, 2026
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Reply from GobyMeds

Hey there! Fridays are normally our busiest days, so it takes a little extra time for our doctors to review everything. Thank you for ordering with us, and we hope to continue to support you on your weight loss journey with us!

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