GobyMeds Reviews 465

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 464 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent customer service, noting that interactions are pleasant and helpful, often resolving issues quickly and effectively. Many people appreciate the prompt delivery of their orders, with medications arriving quickly and well-packaged, often exceeding initial expectations. The ordering process is described as easy and efficient, with good communication throughout, making the overall service experience highly satisfactory. However, some reviewers were not happy with customer service, mentioning difficulties in getting responses or receiving conflicting information, leading to frustration and a sense of being unheard. A few other people also felt that the product quality was inconsistent, with some receiving medications that appeared questionable or had issues with packaging, such as melted ice packs.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the fast and... See more

Product

Customers consistently note ambiguous experiences with product, with some praising its effectiveness and... See more

Customer service

Customers generally report positive experiences with customer service, highlighting great service, quick... See more

Order

Consumers find the ordering process to be positive, with many describing it as easy and seamless, from... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with the overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have tried other sites to get glp-1 medication before and had very little results, often times I felt as if I hadn't taken any medication at all. But the experience with GobyMeds has been amazing! I... See more

Company replied

Rated 5 out of 5 stars

The experience in starting my health and weight loss journey was made extremely easy using Goby. I looked at many company’s that handle GLP~1s and semiglutides. Goby has the best prices and no hidd... See more

Company replied

Rated 5 out of 5 stars

Best price I found. Professional service. Clear and concise information on their website. Faster delivery than they said. After reviewing a dozen online weight loss websites and losing money on one,... See more

Company replied

Rated 4 out of 5 stars

So far, my experience here has been everything i hoped it would be. Simple, easy to navigate, and a very friendly care team. I have been on semaglutide since Jan and have had no hiccups with ordering... See more

Company replied


Company details

  1. Online Prescription Medication Vendor

Written by the company

Trusted Telehealth & Wellness - Bringing easy access to GLP-1 Semaglutide & Tirzepatide medications prescribed online and delivered to your door, hassle free.

Transparent and easy-to-understand pricing

Free Consultation and Shipping

Trusted Access to Personalized Weight Loss & Wellness Medications

Contact info

Promotion box for GobyMeds

Start your weight loss journey today

Weight Loss, Anti-Aging & Metabolic Health: Easy Online consultation

4.5

Excellent

TrustScore 4.5 out of 5

465 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

So fast and easy

So fast and easy! Love that there's no outrageous membership fee

April 16, 2026
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Reply from GobyMeds

Thank you for choosing GobyMeds!

Rated 5 out of 5 stars

Outstanding Service

From the on line chat to the email from the doctor, GobyMeds customer/patient service is outstanding. Consistently quick and the medical staff listens to my needs.

April 22, 2026
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Reply from GobyMeds

Thank you so much for sharing and for choosing GobyMeds!

Rated 5 out of 5 stars

Quick service

The review was quick and meds came fast this time! Happy with my order.

April 15, 2026
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Reply from GobyMeds

So glad to hear that! Thank you for sharing with us!

Rated 5 out of 5 stars

GobyMeds has been so great to work…

GobyMeds has been so great to work with. Communication is clear and prompt. The refill process is quick. I highly recommend this company!

April 22, 2026
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Reply from GobyMeds

Thank you so much for sharing! And for choosing GobyMeds!

Rated 5 out of 5 stars

Customer service is easy to use

Customer service is easy to use and the response is quick. My order was incorrect and they were able to give me an explanation and a way to satisfy the error.

April 15, 2026
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Reply from GobyMeds

So glad to hear that! Thank you for choosing GobyMeds!

Rated 5 out of 5 stars

Stop Searching GLP1 Websites

Best price I found. Professional service. Clear and concise information on their website. Faster delivery than they said. After reviewing a dozen online weight loss websites and losing money on one, I found GobyMeds. You don’t need to try any other. GobyMeds performs the job better than promised. Rare in the internet world.

April 14, 2026
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Reply from GobyMeds

Thank you so much for sharing! And thank you for choosing GobyMeds!

Rated 5 out of 5 stars

The experience has been great

The experience has been great. Full transparency on pricing. Clear instructions, communication, and very fast shipping.

April 15, 2026
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Reply from GobyMeds

So great to hear! Thank you for choosing GobyMeds!

Rated 5 out of 5 stars

Helpful!

I can adjust my doses as needed. Doctors are quick to respond. Great advice!

April 14, 2026
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Reply from GobyMeds

Thank you for taking the time to leave a review!

Rated 5 out of 5 stars

Experience was exactly as stated

Experience was exactly as stated. No hidden fees, upfront pricing. Delivery was as promised. Easy instructions on storage, dosage, and injections. Expiration date on meds were well into the future. There were no issues that required dealing with customer service. A breeze compared to my previous provider

April 21, 2026
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Reply from GobyMeds

Thank you for choosing GobyMeds! Good luck on your journey!

Rated 5 out of 5 stars

Excellent Customer Service

The “Careteam” at Goby Meds was very responsive in answering my many questions with transparency and accountability for the product they provide.
The pharmacy preparing the medication was available by phone and answered questions. Not AI,

Ordering was easy and excellent follow up with delivery

April 21, 2026
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Reply from GobyMeds

Thank you so much for sharing your experience!

Rated 4 out of 5 stars

Dream comes true!

Great experience the entire way around yall…I came to Goby after being on Sema since last July..(my doctor no longer could prescribe it)…Goby has just been outstanding! I’m thoroughly impressed. Truly! They’ve notified me every second during the process (what to expect) ….ie: medical team review, what pics I needed to upload, meds and dosage, shipping and when it left and when it would arrive! All in all it took from 4/14 to 4/20 to start the process and get my prescription …I mean I couldn’t ask for more…there is nothing they didn’t cover..I haven’t had a chance to speak with customer service yet…and this is my first month with them..so a lot of unknowns yet….i would definitely recommend to my family and friends…just go for it yall! We’ve been waiting our whole lives for this!

April 20, 2026
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Reply from GobyMeds

Good luck with your journey! And thank you for choosing GobyMeds!

Rated 5 out of 5 stars

Happily surprised

Quick video call with doctor and having a doctor that made sure to ask if I had any questions or concerns of the meds. Faster than expected delivery.

April 20, 2026
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Reply from GobyMeds

Thank you for sharing your experience, and thank you for choosing GobyMeds!

Rated 3 out of 5 stars

I am disappointed in several things

I am disappointed in several things. 1. The fact that I paid 299 for 1/2 of what I got last time. 2. The med came and the cooling pack insideing pack was not cool.

April 20, 2026
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Reply from GobyMeds

We are sorry to hear that! A member of our team will be in touch about medication volume and price.

Regarding the product temperature -
Our medications are shelf-stable and maintain their full potency even after several days at temperatures reaching 104°F. While we include a complimentary ice pack as an added precaution, it is normal for it to arrive melted and does not impact the quality of your order.

To minimize transit time, we utilize overnight air shipping and do not dispatch on weekends. If you have any other questions, please contact our Customer Support team. Thank you for choosing GobyMeds!

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