Gocarehelp Reviews 93

Scam!!! Absolute Con!!! Beware using Apple Pay online. £40.56 for nothing and a load of hassle cancelling cards and raising a dispute with the bank when they don’t want to know!!!!!You have been warned

I notice £40.84 taken from my account and didnt recognise the company, so i messaged them, and their reply was to tell me that i had subscribed, but that they would cancel the subscription, but not refund me. Ive paid for domething called single click ?? Its shocking that they take money from amyone, and really morally wrong to take it from a noy so savvy online pensioner. Steer clear!!! If i could put the reply i got from them in here I would!! H.B..Belfast

40.56 pounds withdrawn from First Direct. Advised bank this was a scam, AGAIN! , immediately money refunded, changed m/c card details, messaged Gocarehelp, response was subscription now cancelled, strange, because I had never had dealings with them b/4.
Looking at prev reviews Santander bank knew and warned back in August 2025!

It's a scam, they keep trying to take the exact amount of £40.56, luckily my bank has blocked them although they are still determined to keep trying.

This company have just charged my credit card 2 x £40.56 at 5 am in the morning. I have never subscribed to them and have no idea who they are. Freezing my account until I can contact my card company😡

Go care have taken £40.56 from my Mastercard in August and have attempted to take the same sum in September. It's an absolute scam. I don't know them and have never had contact with them. I have reported them to my credit card provider and only getting a new card can prevent them trying again. My provider will attempt to recover my money from Mastercard.

We had £40.56 taken from our account last night, when we were asleep! Absolutely flabbergasted.
Who are these fraudsters?
And how do we get our money back?

My experience was terrible this company tried to get money from my account

They got hold of £40.56. I managed to cancel the so called subscription to a tv and games scam. The number I called was 08000418781, but had to ring nine times as I was cut off and told to call later.
My bank, The Halifax do not accept its fraud and will not refund me as they state I subscribed to it using Apple Pay, but my Apple Wallet has no record. So I suppose I have to accept the loss of that money through no input from me!!
I think I will have to look for another bank as a lot of reviews state their banks have either stopped the payment or refunded the payment. You would have thought all banks would be on top of this scam and take action to prevent The transfer of funds in the 1st place and avoid a load of hassle and loss

Never heard of them,but they tried to take £40.56 from my account.The bank stopped the transaction,it's a scam

Gocarehelp.com took £40.56 from my account never heard of them or subscripted to anything. Gocarehelp.com weybridge GBR. How are they allowed to do that as this is made me so mad as its not acceptable. If the fraudelant department dont act then leaves public no choice but take matters on your own hands.

Scam.
Santander were already onto this and had circulated a warning on the 20th August.
My money was taken on the 28th August

This is a scam, if you see this pop up on your banking report to your bank immediately

this is a scam-
i never agreed to this website subscription...
and they provide nothing
im glad my bank refunded me my money .

We were contacted by our credit card company as they believed that this was a fraudulent payment. The amount? £40:56!! Seem to have seen that somewhere before.

How right they were!! Absolutely no idea where they got our information from. Hackers, call centre staff, insiders. Who knows. But they did.

The implications are far reaching. Changing your bank, changing your credit card, blocking the scammers. GETTING YOUR MONEY back.

‼️SCAM ALERT‼️ £40.56 transaction taken from bank account by Gocarehelp.com without consent. Reported as fraud so bank card frozen - worth it if scam gets closed down.

Clever scam! I believe they somehow tag their subscription into other companies websites and so when you agree to the terms and conditions it sets up a monthly payment of £40.56. My bank can’t do anything whilst it’s pending so make sure you freeze your card, cancel the subscription with gocarehelp and email asking for a refund. My bank will only investigate once they take the money but if you agreed to the subscription you may not get your money back from either. Be careful what you sign up for. Hope this helps someone out there from being cheated!!!

SCAM - Thank goodness my bank blocked several attempts of £40+ in August and alerted me. I had never heard of Gocare before this incident. At least I have some cash reserves to cover my transport to work for the next 7 or so days while I wait for new card and bank to block future transactions. My research led me to their website, their service is vague, shows image of a man smiling. Nothing helpful or useful.

It's a scam - it coincided with me downloading a Tesla EV charging app for which I authorised a £0 transaction in case I need to use a charger on a future road trip. Fortunately my bank did not authorise the gocarehelp transactions, but I did have to phone the bank so that my card would work again. I've also deleted the Tesla app!

I was scammed today, my bank did a fraud alert for £40 and they have said I cannot use Apple Pay from now on, I am fuming as I was asleep when i was scammed and i have no idea who this company are! They have tried again today but my card is now blocked, thank goodness!