I had many questions about my order, before i ordered and during and Ruth Batty went above and beyond helping me with all my queries. She was so prompt with all her replies and made sure i knew everyt... See more
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Review summary
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What people talk about most
Based on these reviews
The team at GoCustom were so helpful. I had an incredibly tight deadline with Easter weekend in the middle. Communication with Sales team member, Asia, was easy and quick. She was very responsive an... See more
Very happy with my order, and the service (and communication) from GoCustom. Ordered a Bomber Jacket, Polo shirt, and T-shirt, all with embroidered chest logo and nape logos. Whilst it took me a m... See more
Company replied
Really great end product and customer service. Got an embroidered jute and they ensured high quality with design approval/swatches and contacted me along the way. Shout out to Jordan Ward for all y... See more
Company replied
Company details
- Printed Clothing Store
- Clothing Store
- Custom T-Shirt Store
- Embroidery Service
- Screen Printer
- Work Clothes Store
About GoCustom
Written by the company
GoCustom has a simple goal - to offer an extensive range of garments which customers can print and embroider with their logos or designs quickly and easily.
GoCustom is part of the Kingfisher Leisurewear Ltd group, formed in 1996 and based in the UK in Ludlow, Shropshire. Whether you’re after a single garment or 10,000 plus, our industry expertise and significant infrastructure means that we can deliver and quickly.
It’s this flexibility of approach that enables GoCustom to cater to all markets, including:
Business Workwear │ Charities │ Schools │ Sports Teams │ Groups & Societies
Dropshipping Fulfilment
GoCustom provides a complete web-to-print and embroidery dropshipping fulfilment service for customised garments. Our platform connects you directly with the GoCustom order fulfilment system.
GoCustom is part of the Kingfisher Leisurewear Ltd group, formed in 1996 and based in the UK in Ludlow, Shropshire. Whether you’re after a single garment or 10,000 plus, our industry expertise and significant infrastructure means that we can deliver and quickly.
It’s this flexibility of approach that enables GoCustom to cater to all markets, including:
Business Workwear │ Charities │ Schools │ Sports Teams │ Groups & Societies
Dropshipping Fulfilment
GoCustom provides a complete web-to-print and embroidery dropshipping fulfilment service for customised garments. Our platform connects you directly with the GoCustom order fulfilment system.
Bundle Deals
Written by the company
- Save up to 59% + Free Logo's
- GoCustom bundles are our best deal offers. Choose sizes and colours, and then add your logo or design for free. Custom packs make ordering simple
Free Shipping
We will deliver for free
Free delivery on UK Mainland orders over £100 (ex VAT)
Contact info
12b&c Orleton Road, Ludlow Business Park, SY8 1XF, Ludlow, United Kingdom
- 03302233321
- sales@gocustom.com
- gocustom.com
4.8
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Go Custom Staff - show customer expertise
Staff at Go Custom were VERY SUPPORTIVE, any problems you may be experiencing they helped rectify my issues. The product I ordered was good and I am very pleased with the outcome. Thank You so much!
November 25, 2025
Reply from GoCustom
Dear Esher, Thank you for leaving your feedback. We appreciate that the delivery of your order has been frustrating for you. Our courier attempted delivery on the date advised when you placed your order, and they left a calling card. There then seems to have been some confusion at the courier's about your instructions, which led to the parcel eventually being returned to us. Our team worked hard to get the product to you on time, and then to rectify the delivery issue, and we are thankful that your order is now in hand.
Your business is important to us, and we do use the most highly rated delivery courier in the UK, but from time to time, there are issues with some deliveries which are out of our hands. We will always work hard to make sure you get your items.
Best regards, The GoCustom Team
Great quality clothing
November 26, 2025
Reply from GoCustom
Thank you for taking the time to leave your review.
We appreciate your business and look forward to working with you again soon.
Best regards from the entire team at GoCustom.
Like the help given pre order
Like the help given pre order, good communication and pleased with the item’s ordered.
December 5, 2025
Reply from GoCustom
Thank you for taking the time to leave your review.
We appreciate your business and look forward to working with you again soon.
Best regards from the entire team at GoCustom.
The Bundles are amazing value
The Bundles are amazing value! They are great quality. The colours are really nice and true to order. Our logo came out really well too and is an excellent size. Extremely pleased - will order again and will certainly reccomend GoCustom
December 5, 2025
Reply from GoCustom
Thank you for taking the time to leave your review.
We appreciate your business and look forward to working with you again soon.
Best regards from the entire team at GoCustom.
Very helpful and friendly staff
Very helpful and friendly staff. Website was so easy to order from and product quality was very good
November 27, 2025
Reply from GoCustom
Thank you for taking the time to leave your review.
We appreciate your business and look forward to working with you again soon.
Best regards from the entire team at GoCustom.
Reply from GoCustom
Thank you for taking the time to leave your review.
We appreciate your business and look forward to working with you again soon.
Best regards from the entire team at GoCustom.
I asked for delivery by a specific…
I asked for delivery by a specific date, and the order arrived exactly when I needed it. I really appreciate the effort put into making that happen. The T-shirts are excellent quality, and the whole experience was smooth and hassle-free.
December 3, 2025
Reply from GoCustom
Thank you for taking the time to leave your review.
We appreciate your business and look forward to working with you again soon.
Best regards from the entire team at GoCustom.
Reply from GoCustom
Thank you for taking the time to leave your review.
We appreciate your business and look forward to working with you again soon.
Best regards from the entire team at GoCustom.
Reply from GoCustom
Thank you for taking the time to leave your review.
We appreciate your business and look forward to working with you again soon.
Best regards from the entire team at GoCustom.
Reply from GoCustom
Thank you for taking the time to leave your review.
We appreciate your business and look forward to working with you again soon.
Best regards from the entire team at GoCustom.
Great service 100% recommend
Very helpful and provided exactly what I asked for. Very happy team with the new tops
October 28, 2025
Reply from GoCustom
Thank you for taking the time to leave your review.
We appreciate your business and look forward to working with you again soon.
Best regards from the entire team at GoCustom.
Exactly what you would hope for
The team at Go Custom were extremely helpful and considerate, speedy production and quick delivery made the process extremely smooth
November 24, 2025
Reply from GoCustom
Thank you for taking the time to leave your review.
We appreciate your business and look forward to working with you again soon.
Best regards from the entire team at GoCustom.
Our order was time sensitive…
Our order was time sensitive and soon as I placed the order, a customer services advisor - Sasha - got in touch to ensure everything went to time. She was very helpful and responsive, and overall instilled confidence in me that our order would be delivered on time.
The quality of the branded items is very good and our embroidered logo looks fantastic.
December 3, 2025
Unprompted review
Reply from GoCustom
Thank you for taking the time to leave your review.
We appreciate your business and look forward to working with you again soon.
Best regards from the entire team at GoCustom.
The hats were exactly as expected
The hats were exactly as expected. There was one small hiccup but the customer services team sorted it out immediately and I was very happy with the outcome.
November 25, 2025
Reply from GoCustom
Thank you for taking the time to leave your review.
We appreciate your business and look forward to working with you again soon.
Best regards from the entire team at GoCustom.
Customer service was great
Customer service was great. I'd not approved a design i was reminded and sasha approved it for me. Good were well packaged and logo was great
November 27, 2025
Reply from GoCustom
Thank you for taking the time to leave your review.
We appreciate your business and look forward to working with you again soon.
Best regards from the entire team at GoCustom.
Helpful
Helpful, polite emails when they were having supply issues. Always kept me informed when delivery was possibly going to be a later date than originally anticipated.
November 25, 2025
Reply from GoCustom
Thank you for taking the time to leave your review.
We appreciate your business and look forward to working with you again soon.
Best regards from the entire team at GoCustom.
Reply from GoCustom
Thank you for taking the time to leave your review.
We appreciate your business and look forward to working with you again soon.
Best regards from the entire team at GoCustom.
Reply from GoCustom
Thank you for taking the time to leave your review.
We appreciate your business and look forward to working with you again soon.
Best regards from the entire team at GoCustom.
Reply from GoCustom
Thank you for taking the time to leave your review.
We appreciate your business and look forward to working with you again soon.
Best regards from the entire team at GoCustom.
Reply from GoCustom
Thank you for taking the time to leave your review.
We appreciate your business and look forward to working with you again soon.
Best regards from the entire team at GoCustom.
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