Like many of the other reviews the product, fairly easy to use, once you are passed the initial glitches. BUT it is very over priced, especially for a small business that has to file just 4 vat return... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We are using an older version of Sage Instant Accounts and needed a bridging software solution to meet the new HMRC MTD requirements. We looked at the ones approved by HMRC and having narrowed the cho... See more
Company replied
I have been stressing about mtd for vat for the last 18 months. With the imminent end of the mtd honeymoon period I looked at various options and just wanted something simple and cheap. Took about hal... See more
The figure entries should be done there and then on your platform. No need to fill the external excel documents outside your system and then import it to your system. Unneeded waste of time. Your tab... See more
Company replied
Company details
Written by the company
Use your existing software and simply submit figures to HMRC, using Making Tax Digital. Compatible with Excel, Sage, Numbers, Google Sheets and more...
Contact info
United Kingdom
- gofile.co.uk
Exactly as I would have designed it myself
A down-to-earth and simple solution to the actual problems which have been created by the tax office with MTD and spreadsheet use. Software works exactly as I would have designed it myself, with nothing to install on the user's machine as it's done in the browser. Well done 1click for clearly identifying the requirements.
August 12, 2019
Unprompted review
Reply from #GoFile
Hi Roger - thanks for an amazing review! Barnaby Dixon, 1 Click Accounts
1 click accounts has my vote
just used the website for the first time to submit my VAT return to HMRC. Understandably nervous at this point as usually nothing goes as easy as it should but this did. absolutely amazed and very very pleased.
August 7, 2019
Unprompted review
Reply from #GoFile
Hi Ann - I'm so glad we made the process easy for you! Thanks for leaving a great review! Barnaby Dixon, 1 Click Accounts
Very simple to use and great value.
August 7, 2019
Unprompted review
Reply from #GoFile
Thanks Philip for taking the time to leave such a great review! Barnaby Dixon, 1 Click Accounts
Very easy to use for MTD and reasonably…
Very easy to use for MTD and reasonably priced.
August 6, 2019
Unprompted review
Reply from #GoFile
Hey Bob thank you for your really kind review! Barnaby Dixon, 1 Click Accounts
Excellent value and REALLY easy to use!
August 6, 2019
Unprompted review
Reply from #GoFile
Thank you for using our service and leaving such a great review! Barnaby Dixon, 1 Click Accounts
Reply from #GoFile
Thanks Graham! Barnaby Dixon, 1 Click Accounts
1 Click Accounts
A great Company who really help the Customer and a very easy system to operate regarding Making Tax digital.
They cannot do enough to help if help is needed.
Many thanks,
August 5, 2019
Unprompted review
Reply from #GoFile
Hi Geoffrey, Thank you so much for your very kind review! It's been an absolute pleasure having you as a customer! Sincerely, Barnaby Dixon, 1 Click Accounts
1 Click Accounts does what you need it…
1 Click Accounts does what you need it to do in order to submit your quarterly VAT returns.
However on the first ever submission, this did not go to plan as within Excel I had my VAT Reclaimed figure as a negative which subsequently uploaded meaning on HMRC website it counted as a double positive which resulted in the NET VAT (Box 5) figure being incorrect and there was no way to resolve at that point.
Several conversations with HMRC later over a period of months, has now fixed this error but my point to 1 Click Accounts was to put in a validation step to prevent incorrect figures going onto HMRC.
Lesson learnt, but I would not be surprised if others are doing the same.
August 5, 2019
Unprompted review
Reply from #GoFile
Hi Derek, Thank you for your really kind review. I had a look into our support logs, and found the issue and you're absolutely right on this one. As you are now aware, Boxes 1-5 should always be input as positive integers, although in some cases (such as a refunded purchase) they might on occasion be positive. You might be interested to know that HMRC have implemented their own validation scheme, to prevent unexpected figures from submitting so this shouldn't happen again! Wishing you all the best for the future - Barnaby Dixon, 1 Click Accounts
Easy to use
Easy to use, good instructions.
Customer service is very good too, able to answer very quickly and very helpful & knowledgeable to resolve the problem.
August 5, 2019
Unprompted review
Reply from #GoFile
Thanks Victoria! If there's anything I can do to make your experience even better just let me know! Sincerely, Barnaby Dixon, 1 Click Accounts
So glad I used 1 click accounts for…
So glad I used 1 click accounts for submitting my vat returns, it is one of the easiest to use and with a very small fee. You know exactly where you are and what you are getting
August 5, 2019
Unprompted review
Reply from #GoFile
Hi Karen, thanks for your fantastic review, and thanks for being a client! Barnaby Dixon, 1 Click Accounts
A simple spreadsheet format!
I waited quite a while for a reply to my text message query and as there is no contact number available to speak to anyone to help, I was a little annoyed. But, once, I did get a reply, they finally helped me understand what I needed to do and I then successfully completed my VAT return.
August 4, 2019
Unprompted review
Reply from #GoFile
Hi Lynn, thanks for your really great review! I'm sorry we don't have a telephone helpline, this is purely to keep our prices low, as we wouldn't be able to offer such a cheap service otherwise. I checked into your account and I'm sorry for the delay in getting back to you; your request was received in the morning and you received a reply in the late afternoon; so same day, but I'm sorry it was slower than usual. Usually we'll be able to answer emails within an hour or two, and I'm hopeful that now you've submitted your first return it'll be plain sailing from now on! Have a wonderful day! Barnaby Dixon, 1 Click Accounts
Very easy and intuitive with helpful…
Very easy and intuitive with helpful guidance - it works. I have now made two VAT returns with no bother - something of a minor miracle for me!
August 4, 2019
Unprompted review
Reply from #GoFile
Fantastic Rob I'm glad it worked out well for you. Thank you for your very kind review! Barnaby Dixon, 1 Click Accounts
Had a couple of querie's which were…
Had a couple of querie's which were quickly dealt with
August 4, 2019
Unprompted review
Reply from #GoFile
Hi there GC, glad we could help out! Barnaby Dixon, 1 Click Accounts
1 Click makes vat returns easy
1 Click makes vat returns easy, easier than thought they would be, so thanks to 1 click
August 4, 2019
Unprompted review
Reply from #GoFile
So glad we could make it easy for you! Have a lovely day and thanks for your awesome review Terry! Barnaby Dixon, 1 Click Accounts
Once set up very easy to operate
Once set up very easy to operate - really pleased
save a heap of money
Thank you
August 3, 2019
Unprompted review
Reply from #GoFile
Awesome!! I love it when we save people money - hopefully you can spend it on something nice! Have a lovely day and thanks for your kind review - Barnaby Dixon, 1 Click Accounts
Step by step
From the initial set up and waiting for HMRC to reply, using 1 Click Accounts with its step by step guide was self explanatory with helpful tutorials to get me started.
August 3, 2019
Unprompted review
Reply from #GoFile
Great! Thanks Mary! Barnaby Dixon, 1 Click Accounts
Brilliant
Brilliant - so easy to use with extremely clear instructions.
August 3, 2019
Unprompted review
Reply from #GoFile
Thanks Adelene! Barnaby Dixon, 1 Click Accounts
Initially had several hiccups getting…
Initially had several hiccups getting organized and sending the first vat return. Think it will be easier next time.
August 2, 2019
Unprompted review
Reply from #GoFile
Hi Margaret, thanks for your review! I can see from our support logs that you had a few issues signing into your HMRC portal to enroll in Making Tax Digital. Now that you've been able to authorise the service, I hope it's plain sailing from now on! Let me know if I can help personally in any way for your future returns. Barnaby Dixon, 1 Click Accounts
Easy to use and great value *****
We've found 1 click really easy to use but if you do get a problem they also have great customer service.
It's also excellent value.
We've recommended it to another business and they're also impressed.
August 2, 2019
Unprompted review
Reply from #GoFile
Awesome thank you Pumpkin!! Barnaby Dixon, 1 Click Accounts
Really cost effective way of Making Tax…
Really cost effective way of Making Tax Digital and very easy to use
August 2, 2019
Unprompted review
Reply from #GoFile
Thank you Tony for your kind review! Barnaby Dixon, 1 Click Accounts
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.