Working with Freddie has been such a breeze! From the time I filled out the online application to getting my first prescription, everything went smoothly. The staff are incredibly knowledgeable, carin... See more
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Freddie provides easy and inclusive PrEP services to LGBTQ2S+ communities in Canada and the United States. Freddie's providers make sure you can access PrEP for free, or at lower cost, and get PrEP delivered to your door.
Canada
Replied to 85% of negative reviews
Typically replies within 1 week
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As soon as l was called my name to be taken blood at Lifelabs it was so fast and painless.
They are very friendly and professional

Reply from Freddie
Ive had nothing but issues. They don't send my results i have to ask for them. My meds are late. It's days before anyone responds to messages. They sent my prescription to my old pharmacy after i already sent them the new info. Now im 5 days from having no meds and 4 emails later im still waiting for a response.

Reply from Freddie
These are some great people to have by your side they’re very understanding and helpful people.

Reply from Freddie
David, the clinician I spoke with, was amazing! He provided me with all the pertinent information, ensuring that I was understanding the information throughout our chat. He answered all my questions and helped me to make an informed decision that will benefit my overall health. Highly recommend!

Reply from Freddie
my prep provider was so kind and intelligent made me feel welcomed 😊

Reply from Freddie
The entire process, from scheduling to the telehealth appointment, was easy and efficient! The N.P. I saw was very kind, resourceful and made sure any questions I had were answered.

Reply from Freddie
The nurse that I interacted with was very professional and compassionate. The portal service was excellent.

Reply from Freddie
McKenzie was a doll calling today. She was able to assist in getting me the prescriptions I was looking for an assured my health was the number one priority as well. I was able to schedule the appointment in less than 24 hours and it only took about five minutes for the appointment which is done in the comfort of my through a video chat. McKenzie made me feel comfortable no judgment and understood my needs. I would recommend this to anybody and everybody.

Reply from Freddie
I had my appointment this morning with a freddie nurse and i must say, although daunting to be open and honest about my sexual practices, it was a overall pleasant experience. Easy, loving, thorough.

Reply from Freddie
Fast and easy my clinician was excellent and made sure I understood exactly what everything was that I needed to know before jumping into anything specifically

Reply from Freddie
This company is company provides excellent customer care throughout the entire process from setting up your labs, to medication refills. And most is done virtually which is convenient for clients !

Reply from Freddie
Awesome employees and an all around great service and care provider!

Reply from Freddie
Staff are professional and take the time to explain everything about the program, meds and what to expect.

Reply from Freddie
It's a very simple application except that it's quite expensive

Reply from Freddie
James (NP) was amazing. He was kind, patient with my questions, and knowledgeable when it came to PrEP, DoxyPEP, and general information about HIV transmission.

Reply from Freddie
The NP was amazing. Answered all of my questions and was so knowledgeable.

Reply from Freddie
Very Similar to Mistr if you're familiar with them.
The process was really easy. Online doc consultation, at home sti testing kit (or you can go in to an office for it). They got and posted my results and said the doc approved my subscription. But after that, nothing. It's been a month now and despite contacting them multiple times I have heard nothing on how to get my medication. I've given up and gone back to Mistr. Which is also has issues getting your medication to you, but at least they respond when you contact them.

Reply from Freddie
use MISTR or local clinics
their response is super slow, their phone line does not work and only accept voice mail that they don't return. Their administration is very inefficient.
Use alternative options. they provide the same service without the frustration Go Freddie put you through

Reply from Freddie
The practitioner was very courteous, professional and easy to talk with. I felt comfortable chatting and discussing my health issues.

Reply from Freddie
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