Working with Freddie has been such a breeze! From the time I filled out the online application to getting my first prescription, everything went smoothly. The staff are incredibly knowledgeable, carin... See more
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Freddie provides easy and inclusive PrEP services to LGBTQ2S+ communities in Canada and the United States. Freddie's providers make sure you can access PrEP for free, or at lower cost, and get PrEP delivered to your door.
Canada
Replied to 85% of negative reviews
Typically replies within 1 week
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The whole process is quick, efficient, respectful, discreet, easy to navigate. In a word 'PERFECT'.

Reply from Freddie
I'm a newcomer and had my first appointment. Those positive reviews you see about Freddie are true - the process is simple to follow (and simple means organized, thorough, with well-trained personnel), staff are amazing (nice, diligent, competent and present) and the place is neat. David, my nurse, made it feel like a conversation you have with an old friend, gave me all the info I needed and performed the lab tests with care and dexterity.

Reply from Freddie
Awful. Waiting almost 2 weeks for medication to be filled. No responses, no followup to communication.

Reply from Freddie
Willingness to provide information and open communication channels.

Reply from Freddie
I dont have a family doctor in Alberta and having freddie gives me peace of mind for my sexual health.

Reply from Freddie

Reply from Freddie
The incredible breakthrough in STI/STD preventative medicine is life changing, for myself and so many others. I tell anyone I can about these medications. The discrete non judgmental care I received was amazing and meds were sent right to my door 👌🏼
Thank you to all at Freddie and your partnerships for making this not so easy moment as simple as 123

Reply from Freddie
Clinician was very knowledgeable and kind. I was open and honest about private things and there was absolutely no judgement or anything on their side of it. They were understanding of my situation and provided facts and insight into my options. Going into it i thought it was going to be heavy conversation or at the very least awkward, but there was none of that- it was light and easy.
Signing up was a breeze, the tele-health/virtual option is great for someone like me as ive been putting this visit off because im deterred from doctor visits to avoid sitting in a waiting room 2 hours passed when my appointment was supposed to be, after getting there early.
They tell you to sign in 5 minutes early for your Freddie visit so you’re ready- i was running maybe 2 minutes late, signed in, and someone was with me after about a minute of sitting there. A health provider being 2 minutes early may not seem like much to the average person but for someone like me that’s huge!
Would definitely recommend!

Reply from Freddie
Lack of judgment, ease of conversation, questions answered efficiently, ease of process and technology

Reply from Freddie
The staff at Freddie are exceptional. They are quick to respond, friendly, clear in their communication, and the process of receiving my prescriptions or blood work requisition is convenient and easy.

Reply from Freddie
From start to finish — from the app and website to the pharmacist and the delivery of my medication to my door — the entire process was simple and accessible. The platform was easy to navigate, communication was clear and timely, and I felt supported every step of the way. The pharmacist was knowledgeable and helpful, and my medication arrived quickly and securely. Overall, it was a smooth, stress-free experience that I would highly recommend.

Reply from Freddie
Working through Freddie for getting labs and medication is something that makes life so easy. It's all managed effortlessly from my side.

Reply from Freddie
I like the way they made it easy to register and book a virtual appointment. The test kits are already in progress and the consultant was very thorough and friendly during the visit

Reply from Freddie
A reliable and convenient way to request my prescriptions. The staff are informative, helpful and considerate of their client needs. Nuff said!

Reply from Freddie
Freddie is outstanding in communication

Reply from Freddie
Overall great presentation and nice attitude love the vibes 10s across the board

Reply from Freddie
Freddie is a great and very professional company. They thoroughly explain everything in detail and easy to comprehend. The intake nurse was friendly and informative.

Reply from Freddie
The clinician demonstrated exceptional knowledge, was very polite, and understood my concerns perfectly. Every query was addressed clearly, and the entire process was handled smoothly and efficiently. Booking a phone consultation with Freddie was incredibly easy, making the overall experience seamless and stress-free. Highly recommend.

Reply from Freddie
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