GoGetFunding Reviews 434

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I had a great experience with goget funding from start to finish .The process was smooth,communication was professional and amazing,and they made everything easy to understand.Their team was responsiv... See more

Company replied

Rated 5 out of 5 stars

Switched from GoFundMe to GoGetFunding and it was well worth it. Had numerous donors complain about getting charged tons extra at GFM on checkout (weird service fees/tips for the platform!), whereas G... See more

Company replied

Rated 1 out of 5 stars

SCAM ALERT - I have personally contributed to launching the funding campaign of George Mbindu in Kenya for his kids school's tuition and Gogetfunding is retaining the funds approx US$ 100 and does no... See more

Company replied

Rated 5 out of 5 stars

It was our first time using GoGetFunding and we’re truly impressed. The platform is user-friendly, everything worked smoothly, and the support — especially from Victoria — was fast, warm, and genu... See more

Company replied

Company details

  1. Online Marketplace
  2. Financial Consultant
  3. Media Company
  4. Non-Bank Financial Service

About GoGetFunding

Information provided by various external sources

GoGetFunding is a personal crowdfunding site where you can raise money for anything that matters to you. From personal causes and events to projects and more. We’ve helped people from all over the world raise millions online.

Find out more about how it works, discover our unique online fundraising ideas or go ahead and create your own campaign free!

How We're Different:

Written by the company

Ensuring YOU raise more money with us!
Our personal fundraising coaches, rapid fundraiser support, cutting-edge fundraising tools & more are all designed to ensure you raise more money with us than you could anywhere else!
Easy peasy!
There's no point in having great tools and features if they're hard to use! We pride ourselves on making everything from campaign setup to promotion as easy as possible.
Real people that care
Our dedicated support team members are chosen because they love our campaigns and what we stand for. Every response is crafted with care and with an average response time of between 1-2 hours 24/7, you can rest assured that we're always on hand to help.

Get started FREE!

Try us, you won't regret it...

Create your campaign for free to see just how easy it is to get setup. You'll also discover the array of fundraising tools at your disposal which will ensure you raise the most money possible!

Contact info

4.1

Great

TrustScore 4 out of 5

434 reviews

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Rated 5 out of 5 stars

I’m so excited I had this platform to…

I’m so excited I had this platform to help raise money for me and my 10 year old son to participate in helping and giving back! 🐢

February 19, 2021
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Dana,

Thank you for your review! Wishing you the best on GGF - reach out if you need anything.

Kind Regards,
Sandip & The GoGetFunding Team

Rated 5 out of 5 stars

I just want to say a big THANK YOU to Miss. Mandy T.

I just want to say a big THANK YOU to Miss. Mandy T. for all her help, patience, and support.
I have had so many questions, within many emails, but she will always give her best to help me with precise and useful feedback.
Thanks to her, I can finally launch my campaign.

Go, goooo...GoGetFunding!!! :) ;)

February 11, 2021
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Allen,

I'm very happy to hear that - Mandy sends her thanks to you too!

Kind Regards,
Sandip & The GoGetFunding Team

Rated 4 out of 5 stars

Easy to use, but expensive

It's an easy to use website, however the fees are slightly too high.

Someone made a donation of $500 to me. PayPal gave me only $477, and then the actual site took another $20, so I actually only got $457, which is a lot to pay for fees.

If you need a certain amount, aim to raise a higher amount to avoid fees taking money from what you need.

Otherwise, good site.

February 5, 2021
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Laila,

Thanks so much for your review and feedback. It's much appreciated.

Kind Regards,
Sandip & The GoGetFunding Team

Rated 5 out of 5 stars

Mandy T review

My campaign was on for about a month, and it was very intense and a bit different than others, as I didn't collect money for myself, but for different families that were struck by the earthquake in Croatia.
Mandy guided me through the whole process. She was very kind and helpful. She communicated frequently about every detail I needed to know and helped me through the verification process, which wasn't easy. Big thanks to Mandy for making sure I bring this to the end successfully.

January 29, 2021
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Goran,

Thanks so much for leaving us a review! Glad we were able to get the verification complete for your nominated charity. Great initiative!

Kind Regards,
Sandip & The GoGetFunding Team

Rated 5 out of 5 stars

My experience with GoGetFunding has…

My experience with GoGetFunding has been great. Even as a total technophobe I have mostly managed to set up the site and add messages to donors etc, but on the occasions that I have had problems or questions, Victoria has been amazing at helping me. She has always been cheerful and extremely helpful and a very reassuring presence behind the scenes. I am very grateful.

January 24, 2021
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Dixie,

Delighted to hear that! Thanks for leaving us a review, and we're here to help with anything else you might need.

Kind Regards,
Sandip & The GoGetFunding Team

Rated 5 out of 5 stars

This platform helped me fund my dog's…

This platform helped me fund my dog's treatments. Very grateful.

January 2, 2021
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Dannise,

Great to hear that! Thank you so much for taking the time to leave us an excellent review :)

Kind Regards,
Sandip & The GoGetFunding Team

Rated 5 out of 5 stars

I would like commend Victoria who…

I would like commend Victoria who assisted me throughout the get funding process. It's the first time I have ever done something like this. She had the world of patience and answered every question I had in detail.
I would like her to be recoginized as 1 of your most helpful staff members. Especially in these times where the world is in such turmoil , to receive such kindness and friendliness goes and extremely long way...
You go Victoria !!!!! Thank you for all your help ♡

December 22, 2020
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Tanya,

So happy to read your review, and thanks for your positive comments about Victoria. She (and we all) really appreciate it!

Kind Regards,
Sandip & The GoGetFunding Team

Rated 5 out of 5 stars

This is amazing place to help people…

This is amazing place to help people each other.. god bless us👍

December 13, 2020
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Mas,

Thanks very much for your review, we really appreciate it!

Kind Regards,
Sandip & The GoGetFunding Team

Rated 5 out of 5 stars

Well oiled machine for crowd funding

Well oiled machine for crowd funding. Organized, easy to understand work flow, auto payment saved our team lots of time. Great features overall.

December 1, 2020
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Betty,

Thanks so much for your great review! It's much appreciated :)

Kind Regards,
Sandip & The GoGetFunding Team

Rated 5 out of 5 stars

It is nice to have people that love…

It is nice to have people that love you. Please help me move from toxic parent( type toxic parents in search) ty

November 29, 2020
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Qcholaraxis.

Thanks for your review! Wishing you the best with your campaign.

Kind Regards,
Sandip & The GoGetFunding Team

Rated 5 out of 5 stars

Mandy T is the greatest of all

Mandy T is the greatest of all. She is very helpful and a life saver. Since our campaign is launched she is helping us in every problem we have.
Thank you for the great job!

November 26, 2020
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Vassilis,

Thank you very much for your review! Mandy is awesome, and I'm glad she's been helping you every step of the way. That's what we're here for, and do continue to reach out if you need any help, support or guidance.

Kind Regards,
Sandip & The GoGetFunding Team

Rated 5 out of 5 stars

Great experience

I compared GGF with other funding platforms, GGF have the lowest fees, can raise money in my country, I can withdraw money anytime... This platform is not complicated, everything is so simple and clear!

November 20, 2020
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Vedran,

Thanks very much for your great review! It's much appreciated. A pleasure hosting your campaign!

Kind Regards,
Sandip & The GoGetFunding Team

Rated 5 out of 5 stars

Victoria IS REAL FIVE STAR Customer Service!

I have to say that as a former Post Newsweek CONSUMER investigative reporter turned serial entrepreneur, VICTORIA is one of the BEST Customer Service reps I have EVER had the pleasure of working with! I told her that I have only THREE companies offering FIVE STAR performance: GoDaddy, Amazon and GoGetFunding.

In fact, even though I helped pioneer Affiliate Marketing in the early 90s, I now seldom join any programs because of LOUSY Customer NO Service!

When I happen to discover GoGetFunding had an Affiliate program I emailed Victoria to find how I could get involved. As I expected, she set it up and explained in detail what I needed to do which I did ASAP with my site. I then had Victoria inspect before I sent over the post to my LinkedIn site.

Please do EVERYTHING POSSIBLE to keep Victoria at GoGetFunding!

November 17, 2020
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Hugh,

Thank you so much for you lovely comments. I, Victoria, and the whole team really appreciate it.

Victoria has been with us since the start of GGF, and we hope she'll stay with us for the foreseeable future (she's a star!).

Thanks again!
Sandip & The GoGetFunding Team

Rated 3 out of 5 stars

GoGetFunding Situation

Edited after Refund---- The whole experience left a bit of a nasty taste in my mouth. I started out with 1 star but changed to 3 stars now that my refund has come back... I donated and was charged twice along with a few other people. It is a very common problem these days, but still it would have been much more tolerable if the tech support at gogetfunding would have found out first and let me and my posse' know, instead of finding out the hard way and panicking a bit. Very easy site to work with, just hope there are no more technical problems.

November 12, 2020
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Tom,

I'm so sorry that you were double charged. The issue stemmed from one of our payment processors, and the acquiring bank that they work with. Some EUR payments on the 5th of November were debited twice, and once our payment processor became aware of this they began refunding. More details can be found here: http://status.mangopay.com/incidents/hk18nk4lcwyp

Again, I'm really sorry for the trouble this caused, and we're looking at ways to mitigate this risk in future. As well as proactivley contacting our fundraisers and donors.

Kind Regards,
Sandip & The GoGetFunding Team

Rated 1 out of 5 stars

We were charged twice

Me along with other donors were charged twice on a campaign. The campaign is of a mutual friend of ours - so we know that they wouldn't scam us. We're very worried as it looks like go get funding charged each of us twice themselves.

I for example paid 35 euro once, which was deducted from my account 08.11. Then a separate charge of 18.95 (deducted 8.11) and 16.05 (deducted 10.11) were taken off later as well.

I called my bank and confirmed that none of this was on reserve and that all three payments have gone through. Hope the company can give us answers to this - we're not very pleased as from our research this company seems trustworthy. Others donated sums of 50-120 euro and getting charged twice for them is extremely inconvenient.

November 12, 2020
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Triin,

I'm so sorry that you were double charged. The issue stemmed from one of our payment processors, and the acquiring bank that they work with. Some EUR payments on the 5th of November were debited twice, and once our payment processor became aware of this they began refunding. More details can be found here: http://status.mangopay.com/incidents/hk18nk4lcwyp

Again, I'm really sorry for the trouble this caused, and we're looking at ways to mitigate this risk in future.

Kind Regards,
Sandip & The GoGetFunding Team

Rated 5 out of 5 stars

6902484

Regarding Reference ID: 6902484

Mandy T provided outstanding customer support reply. Honestly, wow! Super fast turnaround on my question; clear and complete explanation of the error I encountered. There is no cynicism or sarcasm in my compliment at all. Just pure appreciation, respect for "grade A" support, and a huge thank you.

October 19, 2020
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Ron,

Very happy to hear this, and Mandy is delighted with your review too. Thanks so much!

Kind Regards,
Sandip & The GoGetFunding Team

Rated 3 out of 5 stars

Funding withdrawal needed.

I've been trying to get hold of Go Get Funding team the entire day. We're very happy that we were able to raise funds from South Africa into our account. Now the major problem that we're facing is that the funds are now taking more days than expected to deposit into the account. We want to change payment method to PayPal but we're struggling to do so and our graduation project begins on Saturday morning. Please help as we need this as soon as possible.

Fezile Goba

October 8, 2020
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Fezile,

Thanks for your review and feedback. We're always looking at ways to increase the speed of payouts, especially in South Africa, and we hope to make some developments here in the coming weeks.

Kind Regards,
Sandip & The GoGetFunding Team

Rated 2 out of 5 stars

Food and Nutrition for the Vulnerable Campaign

I donated to the Food and Nutrition for the Vulnerable Crowdfunding Campaign which ended 31 August 2020. The campaign was held in partnership with a Christian based small family business established in South Africa in 1981, and the funds were being raised for Ladysmith Hospice in South Africa. I have been in contact with the Campaign Manager and it was very disappointing to find out that they have been unable to access the funds and GoGetFunding is never satisfied with the business' submission of documents for verification. The campaign manager has been dealing with Victoria who has been of little assistance. I find it difficult to comprehend how verification occurs after the funds have been raised, and how difficult it is to verify a business that has existed for decades longer than GoGetFunding. I hope the issue gets resolved soon and Ladysmith Hospice receives what is due to them because the delayed process of accessing funds is going to taint the reputation of the family business as well as the campaign manager. I gave two stars only because it was easy to launch the campaign but the service delivery deserves only one star.

September 29, 2020
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Melissa,

Sorry to learn of the issues faced. I'm aware of this campaign, and the difficulties in passing KYC verification checks.

We're working closely with the campaign owner and our payment provider to get funds released as urgently as possible. We've already escalated this to our management contacts within the payment provider, to expedite this as much as possible.

Kind Regards,
Sandip & The GoGetFunding Team

Rated 5 out of 5 stars

My GGF campaign was successful and the support desk of great help

My GGF campaign was quite successful, easy setup and everything you need to explain to your donators.
Unfortunately I had to withdraw it, as the researchers I had asked to support had delevered a bogus study. Thus I decided to refund all donators (which I did). That was easier than I thought it to be. Most helpful in this has been Mandy from GGF support. I can really recommend GGF to anyone. LB 28-9-2020

September 28, 2020
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Lorenz,

Thanks so much for your review! Delighted to hear that Mandy was there to help you through the process.

You're welcome back anytime you need to fundraise.

Kind Regards,
Sandip & The GoGetFunding Team

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