GoggleSquad Swim School Reviews 

169
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and instructors for being amazing, helpful, approachable, and professional. People highlight their ability to adapt lessons to individual needs, engage children effectively, and build confidence, making the learning process fun and supportive. Instructors are noted for their patience, kindness, and skill in teaching techniques. The overall service and user experience are frequently described as excellent, with lessons being well-structured and purposeful. Consumers often observe significant progress and improved confidence in the water for children. The effective curriculum and instructors' clear demonstration of skills contribute greatly to children's development, making swimming lessons a highlight for many.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

User experience

Customers had positive experiences with the user experience, with many reviewers enjoying the sessions and... See more

Service

Clients share positive opinions on service, particularly regarding swimming lessons, with many describing... See more

Product

Reviewers highlight positive aspects of the product, with many children loving the experience and showing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We moved to GoggleSquad in January of this year, and have loved the experience in terms of swimming lessons, overall organisation, admin support. My son's teacher was Alex who was brilliant with him... See more

Company replied

Rated 5 out of 5 stars

Alex has made the world of swimming for our daughter so incredible - before these lessons she would not want to do any class without her mum taking part with her. The moment she sees Alex she is ready... See more

Company replied

Rated 5 out of 5 stars

The whole Team at Googlesquad are amazing, so helpful, approachable and professional. We have been going for years and my sons swimming had developed vastly. We have had a number of teachers over the... See more

Company replied

Rated 5 out of 5 stars

Our son started at Gogglesquad about a year ago. He was struggling to focus with the group lessons so we moved him to 1:1 lessons. The difference has been immense. The instructors are fabulous at adap... See more

Company replied


Company details

  1. Swimming School
  2. Baby Swimming School
  3. Swim Club
  4. Swimming Instructor

Written by the company

GoggleSquad is a swimming school founded by former Great Britain swimmer Nicola Ayers offering swimming lessons for children and adults at various locations in Surrey including East Molesey, Claygate, Cobham, Walton-on-Thames and Kingston upon Thames.


Contact info

4.9

Excellent

TrustScore 5 out of 5

169 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(169)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My children aged 5 and 3 took 2:1 took…

My children aged 5 and 3 took 2:1 4day crush course with Adam. It was their first time to take swimming lessons but they became confident each day! It was amazing to see how much difference 4 days can make with a great instructor!

April 3, 2023
Unprompted review
GoggleSquad Swim School logo

Reply from GoggleSquad Swim School

Thanks Aiko, it was an absolute pleasure : )

Rated 5 out of 5 stars

Brilliant lessons

Both my sons had a great time at the Easter break crash course. Adam and Nicola are both brilliant; very fun, patient, and encouraging. We are looking forward to the next mid-term holiday. Thank you.

April 6, 2023
Unprompted review
GoggleSquad Swim School logo

Reply from GoggleSquad Swim School

What a great review - many thanks! We look forward to teaching them again in the next holidays.

Rated 5 out of 5 stars

Intensive swimming course

My boys really enjoyed the swimming lessons with Nicola and they made lots of progress.

April 7, 2023
Unprompted review
GoggleSquad Swim School logo

Reply from GoggleSquad Swim School

Nicky, thanks for taking the time to leave us a review - we're pleased they enjoyed their lessons and made good progress!

Rated 5 out of 5 stars

Swimming Lessons

My son has been having lessons with GoggleSquad for six months now and he is coming along really well, not only in terms of learning but also in confidence.
Very small groups and strong tuition seems to be key and we would highly recommend Nicola and her lovely team.

March 13, 2023
Unprompted review
GoggleSquad Swim School logo

Reply from GoggleSquad Swim School

That's great to hear, thanks for taking the time to leave a review!

Rated 5 out of 5 stars

A brilliant swimming school

I am so impressed with GoggleSquad and highly recommend! Nicki is an amazing teacher, engaging with the children on an almost one on one basis and makes each lesson different and fun. I noticed an incredible change in my 3 year old son's ability and confidence within weeks of starting with GoggleSquad.

November 24, 2021
Unprompted review
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Reply from GoggleSquad Swim School

Thank you very much for your review!

Rated 5 out of 5 stars

Swimming with Nicola makes such a…

Swimming with Nicola makes such a difference - I have three boys (2yrs, 6yrs and 8yrs) and they all love it. She’s fun and engaging whilst serious about realising real improvement in technique and confidence - progress seems personal to her. The older boys are noticeably stronger swimmers and it’s honestly the highlight of my little one’s week!

October 14, 2020
Unprompted review
GoggleSquad Swim School logo

Reply from GoggleSquad Swim School

Thank you Gemma, it has been a pleasure teaching your boys. I really appreciate the feedback.

Rated 5 out of 5 stars

Absolutely Superb!!

My 4 year old daughter and 7 year old son both had swimming lessons with GoggleSquad. Nicki connected with them on a level that they want wanted to work hard for her and enjoyed being in the water. She was extremely patient, kind & professional and we saw a noticeable improvement in their water confidence and swimming ability.
Highly recommended!!

October 13, 2020
Unprompted review
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Reply from GoggleSquad Swim School

Thanks very much for the kind words - it has been a pleasure : )

Rated 5 out of 5 stars

Amazing!

What can I say....... Nicola was patient, kind and dedicated in the water with my 7 year old son. He was engaged throughout which was a pleasure to see. In fact the visible progress he made In just one lesson was very obvious and it was inspiring to see the varied techniques Nicola used to encourage this.
I would highly recommend Nicola to anyone wanting their child to learn excellent swimming techniques, build confidence and thoroughly enjoy it at the same time!

September 1, 2020
Unprompted review
GoggleSquad Swim School logo

Reply from GoggleSquad Swim School

Thanks Sarah - your feedback means a lot to me x

Rated 5 out of 5 stars

Nic is such a great swim teacher

Nic is such a great swim teacher! My children have not had a swimming lesson for some time and they left Nic’s lesson saying how much fun they’d had and were very keen for more. Nic is engaging as a teacher, is able to make lessons fun and tailored to individual needs, and also helps children to understand the basics of movement in the water. Highly recommended and we’ll be back for more!

August 31, 2020
Unprompted review
GoggleSquad Swim School logo

Reply from GoggleSquad Swim School

Thank you Ben, I've enjoyed teaching your children.

Rated 5 out of 5 stars

Fantastic teaching!

My daughters have had two lessons so far and have made incredible progress in such a short time. They have been working 1:2 with Nicola so she has been able to make their lessons highly personal to their strengths and areas for improvements. She is positive and fun and extremely knowledgeable. I genuinely think they have learnt more in two lessons than two terms of once a week swimming in a larger group. Highly recommend.

August 11, 2020
Unprompted review
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Reply from GoggleSquad Swim School

What a lovely review, thank you for choosing me!

Rated 5 out of 5 stars

Great teacher

My daughter made amazing progress in only a few lessons with Nicola. I’d highly recommend. She’s very engaging with the children and makes sure that as well as developing their swimming skills they are having lots of fun too!

August 10, 2020
Unprompted review
GoggleSquad Swim School logo

Reply from GoggleSquad Swim School

Thanks Nicky, it's been a pleasure!

Rated 5 out of 5 stars

Nicky is a fabulous teacher

Nicky is a fabulous teacher. She really took time to understand my kids and their specific needs. She planned the classes well and corrected their strokes, delivering the lessons in a fun and engaging way. I could not recommend her more highly. Thank you for being so thoughtful & inspiring!

August 10, 2020
Unprompted review
GoggleSquad Swim School logo

Reply from GoggleSquad Swim School

Thanks Helen, your feedback is much appreciated : )

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