GoGoDigital Reviews 

1,786
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Having been so pleased with my Acer Iconia One I wanted two more as Christmas presents. GoGoDigital price was half, yes HALF! that of other suppliers. I hadn't heard of them but saw they had very goo... See more

Rated 5 out of 5 stars

Best site I have used as I made a mistake in buying two different packages that had the same apps. I got contacted by Jason on a Sunday within 15mins of ordering and clarified that I do not need... See more

Rated 5 out of 5 stars

Just purchased Bitdefender Total Security 5 devices 2 year key. Less than half price compared to the Bitdefender official site. Great bargain. BEST of all was the Outstanding Customer Service I rece... See more

Rated 5 out of 5 stars

The service from start to finish was absolutely fantastic. Even from when i put my offer in they replied very quickly. The laptop was beyond expectations, it was like brand new. It came fully sealed i... See more

Company details

  1. Computer Store
  2. Computer Security Service
  3. Computer Software Store
  4. Electronics Store

Written by the company

****OPEN STATEMENT**** This business website address has now been taken over by new owners, while this website had a great start and idea on how to run an online tech store, unfortunately at some point they lost the way. Hi everyone, We have over 30 Years experience in the industry and we hope to revamp the website and business processes completely and restore the original faith in the store that people once had. WATCH THIS SPACE ****CLOSE STATEMENT**** GoGoDigital has a simple ethos to bring you the best prices on the internet along with personalised customer support. Our product range covers Refirbished Tablets, Laptops and Digital Cameras. As a specialist in consumer electronics, GoGoDigital is proud to offer the best and most informed customer advice on the internet - with dedicated question support for each of our many products. Launched in 2009; GoGoDigital has already become the customers’ choice, with a reputation for high quality inexpensive products and valued expertise.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(1,786)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer Service second to none

I had a problem placing my order during the evening and submitted the contact form in the hope that it would be picked up the next working day before the order was despatched. I was surprised and extremely impressed to receive an email from Jason very shortly afterwards reassuring me that the problem would be speedily sorted out. Fantastic customer service. The order arrived early the next day with clear instructions for installation, so that even a technophobe like me found it easy. An excellent experience all round, could not recommend GoGoDigital more highly.

March 27, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, I made a mistake on ordering, customer support contacted me after I E-Mailed and talked me through the problem, success. Great prices on goods would use again

March 30, 2024
Unprompted review
GoGoDigital logo

Reply from GoGoDigital

Great to speak with you this morning Hew, and glad we managed to help you with your order, hope to see you in 2 years!

Rated 1 out of 5 stars

Was going to purchase from the site but…

Was going to purchase from the site but noticed that the certificate was LetsEncrypt, after creating an account I was banned from the site.

Very doggy do not use.

March 30, 2024
Unprompted review
GoGoDigital logo

Reply from GoGoDigital

Good Afternoon and thank you for leaving a review, please let me address your concerns.

Firstly LetsEncrypt is a highly trusted non profit certificate authority for TLS to secure websites and enable HTTPS ensuring user safety.

I can see that you did indeed create an account today, when you opened your account you chose a username.

Unfortunately you have tried to log in with your email address and not your username! For security our website blocks users that attempt to log into the website with an unknown username, hence you have been locked out. This is here to protect both our website and users from brute force attacks.

Of course I cannot give your information here, but if you would like to contact me via our support email, our contact form or indeed our website live chat, I would be more than happy to help you gain access to your account.

We are certainly NOT "dodgy" as the many positive reviews will testify.

Kind regards
Jason

Rated 5 out of 5 stars

Excellent service

Excellent service , fast efficient , and great product at very good low cost , 5 stars for GoGoDigital

March 27, 2024
Unprompted review
GoGoDigital logo

Reply from GoGoDigital

Thank you for the kind review Colin, was a pleasure to deal with you

Rated 5 out of 5 stars

I found the company and easy to deal…

I found the company and easy to deal with and quick to answer any question I had to ask.I would not hesitate to recomend this company to anyone wanting any antivirus
Regards John.

March 15, 2024
GoGoDigital logo

Reply from GoGoDigital

Thank you John, Given the opportunity we will always go above and beyond to make our customers happy, hope to see you again next year

Rated 4 out of 5 stars

Response to Reply

I have just received a somewhat surprising reply to the review I left on 23/2 and would respond as follows:
I do not believe I implied in my review that the "issue" was GoGoDigital's fault. If I thought it was, rest assured it would have been one star (or none, if that were possible). I am delighted that GoGoDigital have so many satisfied customers. I merely explained the problems I had experienced and even acknowledged that I do not have much understanding of IT.
Furthermore, I do not go through life being "hoodwinked". I made my own decision to buy again from Kaspersky based on the situation I found myself in. Advice on resolving the matter from either GoGoDigital or Kaspersky had not proved fruitful for me. As I had already stated in my original review, the renewal via Kaspersky was actually cheaper (not "full price") than what I had paid GoGoDigital. I was asked by GoGoDigital to leave a review which I did in good faith, but perhaps expected it to be treated a bit more respectfully.

March 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great Price

Ordered Bitdefender Total Security online Took over a day and still no email with code. Sent them an email and Jason got back straight away with details showing code and how to download it. Will use again if the price is as good as what I paid this time.

March 15, 2024
Unprompted review
GoGoDigital logo

Reply from GoGoDigital

Hi thank you for the 5 Stars!

As always your License code was emailed to your registered email address within 24 hours.

Your email provider thought it junk and it took you a while to find it in the junk/spam, glad you managed to sort it quickly.

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