Having been so pleased with my Acer Iconia One I wanted two more as Christmas presents. GoGoDigital price was half, yes HALF! that of other suppliers. I hadn't heard of them but saw they had very goo... See more
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Best site I have used as I made a mistake in buying two different packages that had the same apps. I got contacted by Jason on a Sunday within 15mins of ordering and clarified that I do not need... See more
Just purchased Bitdefender Total Security 5 devices 2 year key. Less than half price compared to the Bitdefender official site. Great bargain. BEST of all was the Outstanding Customer Service I rece... See more
The service from start to finish was absolutely fantastic. Even from when i put my offer in they replied very quickly. The laptop was beyond expectations, it was like brand new. It came fully sealed i... See more
Company details
Written by the company
****OPEN STATEMENT**** This business website address has now been taken over by new owners, while this website had a great start and idea on how to run an online tech store, unfortunately at some point they lost the way. Hi everyone, We have over 30 Years experience in the industry and we hope to revamp the website and business processes completely and restore the original faith in the store that people once had. WATCH THIS SPACE ****CLOSE STATEMENT**** GoGoDigital has a simple ethos to bring you the best prices on the internet along with personalised customer support. Our product range covers Refirbished Tablets, Laptops and Digital Cameras. As a specialist in consumer electronics, GoGoDigital is proud to offer the best and most informed customer advice on the internet - with dedicated question support for each of our many products. Launched in 2009; GoGoDigital has already become the customers’ choice, with a reputation for high quality inexpensive products and valued expertise.
Contact info
28 Astwood Rd, WR38ET, Worcester, United Kingdom
- 07818040127
- info@gogodigital.co.uk
- gogodigital.co.uk
4.6
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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License cancelled after 3 months – no support
After purchasing a one-year Bitdefender license for 10 devices, the license was cancelled after only 3 months. Despite multiple attempts to contact support, GoGoDigital has been unresponsive and has failed to provide a solution for the past two weeks.
According to the business logic outlined in GoGoDigital's response below:
- Labeling the issue as “strange and isolated” justifies being unresponsive to the customer and leaving him with a suspended license only 3 months after purchase.
- The after-sales warranty seems to be cancelled along with the license if a customer leaves a review explaining the situation.
I rely on this service for security, and I cannot afford to leave my systems unprotected indefinitely due to unresponsive customer service. Therefore, I cannot recommend GoGoDigital.
September 22, 2025
Unprompted review
Reply from GoGoDigital
This is very easy to claim, however it is unsubstantiated. Over the thousands of orders for our products or is particularly strange that your isolated case (that I am still investigating by the way) is so wish to leave a negative review.
I can see no reason to continue my investigations as it seems you have already made up your own mind as to the integrity of my business, irrelevant of the overwhelming contrary positive reviews.
Not impressed with their customer…
Not impressed with their customer service. They don't read emails that are sent to them properly, and they can't be bothered to send VAT invoices for payments made to them either.
April 23, 2025
Unprompted review
Reply from GoGoDigital
We do not send VAT invoices as we do not charge VAT in the first place! This was clearly communicated with you when you asked for an invoice.
The order details were provided for your records and this would be enough for any accounting necessary.
As for not reading emails, it's interesting that you have received a reply to EVERY email you sent to us, INCLUDING the reply that you claim you didn't receive telling you that we are not VAT registered.
For every 100 customers you always get 1 trying it on, it's the unfortunate world of entitlement we live in.
I trust we will not have to do business with you again.
I bought a 3 year Bitdefender Total…
I bought a 3 year Bitdefender Total Security subscription throgh GoGoDigital today, and it was a painless and easy process.
It was a lot better deal than available throught the website, and the Activation codes were sent promptly and instructions were clear and concise.
I was skeptical of the price and was very pleasntly surprised.
February 1, 2025
Unprompted review
Great communication from initial…
Great communication from initial purchase to digital delivery of the activation code.
January 6, 2025
FIVE STAR SERVICE
I asked advice from Jason via the website chat, then ordered a Bitdefender product. The codes were emailed to me the same day and I extended my product on Bitdefender Central. The whole process was easy and I recommend GoGoDiital 👍
January 6, 2025
Jason is a dedicated support person and…
Jason is a dedicated support person and I cant praise him enough. Hope this goes towards his new Rolls Royce !! hahahaha
January 6, 2025
Unprompted review
Bitdefender licence extension
Extending the Bitdefender licence worked perfectly, no hitches. Brilliant.
December 2, 2024
Wonderful customer support from Jason…
Wonderful customer support from Jason and a top product at a fraction of the RRP.
December 12, 2024
This site is a scam
This site is a scam, I paid for my product and received nothing. Go to the contact us page and NOTHING. Do not purchase from this site. IT'S A SCAM.
Edit: I did a refund via Pal Pal. I purchased a Bit Defender Internet Security key. After completing the purchase adding my account details, I received NOTHING. No email confirmation to the Pay Pal account. When accessing my order, via the account profile section it just said complete with ZERO information regarding order. No links to download the key, nothing.
I went to his Contact us page and it was blank, no form, no links nothing.
So, I didn't receive any email confirmation regarding my key or order. I could not find any contact information, no information regarding my key.
Just look at their site, it looks like it was created in 2005. They even have a font highlight sections for the "order completed", I mean, come on. Any person with reasonable skills could create a WordPress site 1000 times better then this. Check their contact us page. This site is a scam.
Oh, and he has blocked me from accessing his website.
DO NOT give this scammer your details. I'm glad I paid through Pay Pal and got a refund. I'm glad I didn't give my card details.
December 12, 2024
Unprompted review
Reply from GoGoDigital
Interesting how this is your first rating on TrustPilot and you have no order with us, no interaction with our store live chat, contact form or very clear support email.
By your repeated counts of ignoring any reach out from either myself or Trustpilot for more information (I guess a fake email) I can only assume you are a competitor or some other reason to try and unjustly tarnish my business.
If any prospective customer reads this review please feel free to contact us through any of the means mentioned above for clarification.
We hope that the genuine efforts of our real customers taking the time to leave informative and useful feedback in their reviews are enough to outweigh this fake review and not put customers off.
I bid you good day!
Quick and easy
Quick and easy. Second purchase from GoGoDigital, and will definitely use then again.
November 30, 2024
Great value
November 30, 2024
Effiicient service
Effiicient service, good communications and clear instructions plus excellent value for money.
November 28, 2024
Trouble extending my Bitdefender subscription
I had trouble extending my Bitdefender subscription and Jason has gone above and beyond in helping me resolve this situation, hence the 5 stars
November 28, 2024
Great experience for my first order
Great experience for my first order. Went smoothly and received my code promptly. Would use GoGoDigital again.
November 11, 2024
That's What I Call Service
I contacted this company with a request regarding internet security. Not only did they respond within minutes, the advice given saved me pounds!
Thank you Jason for the excellent service.
PS Licences received in less than 5 minutes.
August 6, 2024
Unprompted review
Easy to use and competitive pricing
July 23, 2024
Great company
Easy to use, great price and great communication. Will definitely use again.
July 29, 2024
Great Experience
No issues at all. Key received within minutes and works great. Excellent Discount on BitDefender.
July 20, 2024
Professional and great value.
July 5, 2024
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