GoGreenGadgets Reviews 2,422

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease and speed of the selling process, from initial valuation to receiving payment. Many people appreciate the quick turnaround for payments and the clear communication throughout the transaction, often receiving the quoted price without hassle. The service is often described as efficient, trustworthy, and straightforward, with many consumers expressing satisfaction with the overall experience and indicating a willingness to use the service again. However, some customers also noted dissatisfaction with the company's assessment process, reporting that initial quotes were significantly reduced after their devices were inspected. These reductions were often attributed to alleged faults like quiet ear speakers or scratches, which some reviewers disputed, stating their phones were in immaculate condition. A few people also mentioned delays in payment and a lack of communication when issues arose, leading to frustration and a feeling of being misled.

What people talk about most

Payment

Users describe ambiguous interactions with payment. While some customers, for example, received their money... See more

Product

Clients share ambiguous opinions on product. Many reviewers express frustration, reporting that initial high... See more

Price

Customers had ambiguous experiences with price. Many reviewers report that initial online quotes were... See more

Service

Consumers find service to be ambiguous, with many praising the fast, efficient, and reliable service, quick... See more

Response time

Reviewers mention ambiguous feedback about response times. Many customers report significant delays in... See more

Based on these reviews

Rated 4 out of 5 stars

Had a really good experience with these! Easy to send my phone off and got the money really quickly as well. Would definitely recommend☺️

Rated 4 out of 5 stars

I recently sent an IPhone 15 in for sale.Unbeknown to myself there was a fault with the ear piece and Green Gadgets reduced their offer.I was not very happy but their Customer Services contacted me on... See more

Rated 5 out of 5 stars

Straight forward to post the phone to Go Green Gadgets at the post office with the QR code they emailed. They confirmed receipt of the phone and payment amount which I accepted and the payment was in... See more

Rated 5 out of 5 stars

I recently traded in my phone with Go Green Gadgets and honestly couldn’t be happier with the experience. From start to finish, everything was smooth, straightforward, and completely hassle-free.... See more

Rated 5 out of 5 stars

Sent 2 phones off and received updates and the money really quickly and with no hassle at all. Would recommend them and would happily send more phones in the future.

Rated 5 out of 5 stars

Was made an offer for my iPhone accepted the offer and was paid within 5 working days very happy with result and payment

Rated 5 out of 5 stars

Really easy process, money paid for device very quickly (with a bonus) already recommended to a few other people. 5/5

Rated 5 out of 5 stars

Great service, easy to use and transparent about what you might receive. Got money for an iPhone - unexpected!

Rated 5 out of 5 stars

Straightforward process. Initially I was quoted more than what was received but explaination was clearly given and understood. Money received quickly. Would use again ☺️

Rated 5 out of 5 stars

Brilliant service, very quick response, payment received super quick. Have recommended to everyone and will use again when/as needed 👍🏼

Rated 5 out of 5 stars

Sold my old iPhone 12. Excellent service and easy to use. Got my money quick too, will definitely recommend.

Rated 5 out of 5 stars

Highly recommend Go Green Gadgets such an easy process throughout right up until the payment perfect communication I will definitely be recommending to family and friends and next phone I will definit... See more

Rated 5 out of 5 stars

Made it really easy to sell my phone, received my money really quick and very trustworthy

Rated 5 out of 5 stars

The process was so easy to fill out online! Received the payment quicker than I thought and amazing service… defo recommend doing if you haven’t done! X

Rated 5 out of 5 stars

Excellent customer service. I was so impressed with the speed of service and the efficiency that I experienced. I would 100% recommend using Go Green Gadgets.

Rated 5 out of 5 stars

Easy process, they were efficient and brilliant at commicating. All round great experience

Rated 5 out of 5 stars

It is definitely worth using if you have old phones lying around which you need to declutter. GoGreenGadgets offer a fast efficient service and the cash was in the bank within a few days.

Rated 5 out of 5 stars

Absolutely perfect and very fast service, no issues at all would 100% Absolutely perfect and very fast service, no issues at all would 100% use again!

Rated 5 out of 5 stars

Easy service to use, very efficient and the cash came quickly too which is always a bonus!

Rated 5 out of 5 stars

It was really easy, they communicated really well with every step of the process. My money was sent within a week. Best place to sell your old phone!

Rated 5 out of 5 stars

Really easy process and fast payment too. Really happy. Will defo use you guys again 👍🏻

Rated 5 out of 5 stars

Quick, easy and payment came through straight away after they received device!

Rated 5 out of 5 stars

I recently used go green gadgets to sell my old phone and they were fantastic! So easy to do, very quick to get back to you and a great price too. More than my phone company were willing to pay! I 100... See more

Rated 5 out of 5 stars

Awesome service, very thorough, honest and straight to the point. No complaints. Communication was very also simple.

Rated 5 out of 5 stars

Very easy process to post out with their label which is emailed to you. I received the price I was hoping for and got paid instantly. Thank you very much.

Rated 5 out of 5 stars

I contact gogreengadgets to sell my old phone, process was super easy & quick! No faffing at all, which is usually the part that puts you off! Not this time.. they checked over my phone, sent me an up... See more

Rated 5 out of 5 stars

Had a great experience with Gogreen Gardens. Super simple and received the payment for my old phone really quickly. Was super easy from start to finish ☺️

Rated 1 out of 5 stars

Horrendous Horrendous Horrendous - AVOID . Sent an old I phone with original quote of £100 - I registered it as faulty as it had a cracked camera lens. Upon review it had then developed numerous other... See more

Company replied

Rated 1 out of 5 stars

This company are an absolute nightmare. Bombard you with information about sending and then when you do, nothing. Email the update team repeatedly and no reply then when they do reply they tell you... See more

Company replied

Rated 1 out of 5 stars

Quoted £500 for my iPhone 15 pro max. Postage was easy and arrived quickly which was simple. After my phone was then “assessed” the offer was reduced by £150!! Claiming there were multiple... See more

Company replied


Company details

  1. Cell Phone Store
  2. Electronics Company

Written by the company

We Buy Phones, Laptops and Tablets


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Honestly amazing so happy that I was…

Honestly amazing so happy that I was able to get money for my phone even though it wasn’t in the best condition. Sometimes a little money is better than none. I would honestly recommend this isn’t a scam. I’ve set my iPad and my phone now got around 50 quid.

December 23, 2025
Unprompted review
Rated 1 out of 5 stars

Vastly overprice to get you to send…

Vastly overprice to get you to send them the handset then reduce price considerably for tiny superficial scratches.

Ridiculous postage costs to return, just avoid this lot.

April 13, 2026
Unprompted review
GoGreenGadgets logo

Reply from GoGreenGadgets

Hello,

We’re sorry to hear about your experience and we’d really like to look into this for you.

So we can locate your order and resolve this as quickly as possible, could you please update your review to include your order number.

Once we have this, a member of our team will review your case immediately.

Kind regards,
Go Green Gadgets

Rated 1 out of 5 stars

Scammers

Scammers. Sent 2 phones both had same issues and a much lower offer than online. Payment is as assured by today which is much longer than expected and now they say a problem with payment - I have requested PayPal and have no issues with receiving money in my PayPal account. Still waiting to be paid

Additional Information:
Order: 102137, at the time of placing, provided PayPal email
Received labels: Tues Mar 31 9:15 am
April 2nd: Received updated quote on device 1
April 2nd: Received adjusted quote on device 2
April 3rd: confirmed both adjusted quote fine to proceed
April 7th: Email saying payment would be received within 1 to 5 working days
April 9th: Email stating funds would be received by Tuesday (April 14th)
April 14th: notified funds would be received between 12 and 23:00 today
April 14th at 22:42 notified that 'our PayPal business account has bounced your payment' and asked to send bank details

I have no issues with funds coming into my PayPal account. This is all very frustrating as your Facebook adverts imply funds will be received with a day or 2 of receipt of the used phone

April 14, 2026
Unprompted review
GoGreenGadgets logo

Reply from GoGreenGadgets

Hello,

We’re sorry to hear about your experience and we’d really like to look into this for you.

So we can locate your order and resolve this as quickly as possible, could you please update your review to include your order number.

Once we have this, a member of our team will review your case immediately.

Kind regards,
Go Green Gadgets

Rated 4 out of 5 stars

Very easy process!

Would recommend! The grading was a bit harsher than the ads suggest but really simple to do & better valuations than other recyclers.

January 17, 2026
Unprompted review
Rated 1 out of 5 stars

Be Aware

Sent my iPhone 12 to them on the 4th April so next day after receiving a quote. Heard nothing so emailed them on the 10th April to be sent a reply which was a copy of the order I placed so emailed back to be told due to a high volume of enquiries please allow up to 6 working hours
for a reply, still waiting !!
ORDER NUMBER: 102828

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great Company

Sent my phone out to this company not long ago and can say they were superb. Best value for money I could get for my phone and quick and transparent customer service. Will use again for when I change to my next phone!

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing!

I came across Go Green Gadgets through an ad on Instagram and I’m so glad I did! I managed to get rid of lots of old phones and get good money for them! Definitely recommend:)

April 14, 2026
Unprompted review

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