GoGreenGadgets Reviews 2,422

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease and speed of the selling process, from initial valuation to receiving payment. Many people appreciate the quick turnaround for payments and the clear communication throughout the transaction, often receiving the quoted price without hassle. The service is often described as efficient, trustworthy, and straightforward, with many consumers expressing satisfaction with the overall experience and indicating a willingness to use the service again. However, some customers also noted dissatisfaction with the company's assessment process, reporting that initial quotes were significantly reduced after their devices were inspected. These reductions were often attributed to alleged faults like quiet ear speakers or scratches, which some reviewers disputed, stating their phones were in immaculate condition. A few people also mentioned delays in payment and a lack of communication when issues arose, leading to frustration and a feeling of being misled.

What people talk about most

Payment

Users describe ambiguous interactions with payment. While some customers, for example, received their money... See more

Product

Clients share ambiguous opinions on product. Many reviewers express frustration, reporting that initial high... See more

Price

Customers had ambiguous experiences with price. Many reviewers report that initial online quotes were... See more

Service

Consumers find service to be ambiguous, with many praising the fast, efficient, and reliable service, quick... See more

Response time

Reviewers mention ambiguous feedback about response times. Many customers report significant delays in... See more

Based on these reviews

Rated 4 out of 5 stars

Had a really good experience with these! Easy to send my phone off and got the money really quickly as well. Would definitely recommend☺️

Rated 4 out of 5 stars

I recently sent an IPhone 15 in for sale.Unbeknown to myself there was a fault with the ear piece and Green Gadgets reduced their offer.I was not very happy but their Customer Services contacted me on... See more

Rated 5 out of 5 stars

Straight forward to post the phone to Go Green Gadgets at the post office with the QR code they emailed. They confirmed receipt of the phone and payment amount which I accepted and the payment was in... See more

Rated 5 out of 5 stars

I recently traded in my phone with Go Green Gadgets and honestly couldn’t be happier with the experience. From start to finish, everything was smooth, straightforward, and completely hassle-free.... See more

Rated 5 out of 5 stars

Sent 2 phones off and received updates and the money really quickly and with no hassle at all. Would recommend them and would happily send more phones in the future.

Rated 5 out of 5 stars

Was made an offer for my iPhone accepted the offer and was paid within 5 working days very happy with result and payment

Rated 5 out of 5 stars

Really easy process, money paid for device very quickly (with a bonus) already recommended to a few other people. 5/5

Rated 5 out of 5 stars

Great service, easy to use and transparent about what you might receive. Got money for an iPhone - unexpected!

Rated 5 out of 5 stars

Straightforward process. Initially I was quoted more than what was received but explaination was clearly given and understood. Money received quickly. Would use again ☺️

Rated 5 out of 5 stars

Brilliant service, very quick response, payment received super quick. Have recommended to everyone and will use again when/as needed 👍🏼

Rated 5 out of 5 stars

Sold my old iPhone 12. Excellent service and easy to use. Got my money quick too, will definitely recommend.

Rated 5 out of 5 stars

Highly recommend Go Green Gadgets such an easy process throughout right up until the payment perfect communication I will definitely be recommending to family and friends and next phone I will definit... See more

Rated 5 out of 5 stars

Made it really easy to sell my phone, received my money really quick and very trustworthy

Rated 5 out of 5 stars

The process was so easy to fill out online! Received the payment quicker than I thought and amazing service… defo recommend doing if you haven’t done! X

Rated 5 out of 5 stars

Excellent customer service. I was so impressed with the speed of service and the efficiency that I experienced. I would 100% recommend using Go Green Gadgets.

Rated 5 out of 5 stars

Easy process, they were efficient and brilliant at commicating. All round great experience

Rated 5 out of 5 stars

It is definitely worth using if you have old phones lying around which you need to declutter. GoGreenGadgets offer a fast efficient service and the cash was in the bank within a few days.

Rated 5 out of 5 stars

Absolutely perfect and very fast service, no issues at all would 100% Absolutely perfect and very fast service, no issues at all would 100% use again!

Rated 5 out of 5 stars

Easy service to use, very efficient and the cash came quickly too which is always a bonus!

Rated 5 out of 5 stars

It was really easy, they communicated really well with every step of the process. My money was sent within a week. Best place to sell your old phone!

Rated 5 out of 5 stars

Really easy process and fast payment too. Really happy. Will defo use you guys again 👍🏻

Rated 5 out of 5 stars

Quick, easy and payment came through straight away after they received device!

Rated 5 out of 5 stars

I recently used go green gadgets to sell my old phone and they were fantastic! So easy to do, very quick to get back to you and a great price too. More than my phone company were willing to pay! I 100... See more

Rated 5 out of 5 stars

Awesome service, very thorough, honest and straight to the point. No complaints. Communication was very also simple.

Rated 5 out of 5 stars

Very easy process to post out with their label which is emailed to you. I received the price I was hoping for and got paid instantly. Thank you very much.

Rated 5 out of 5 stars

I contact gogreengadgets to sell my old phone, process was super easy & quick! No faffing at all, which is usually the part that puts you off! Not this time.. they checked over my phone, sent me an up... See more

Rated 5 out of 5 stars

Had a great experience with Gogreen Gardens. Super simple and received the payment for my old phone really quickly. Was super easy from start to finish ☺️

Rated 1 out of 5 stars

Horrendous Horrendous Horrendous - AVOID . Sent an old I phone with original quote of £100 - I registered it as faulty as it had a cracked camera lens. Upon review it had then developed numerous other... See more

Company replied

Rated 1 out of 5 stars

This company are an absolute nightmare. Bombard you with information about sending and then when you do, nothing. Email the update team repeatedly and no reply then when they do reply they tell you... See more

Company replied

Rated 1 out of 5 stars

Quoted £500 for my iPhone 15 pro max. Postage was easy and arrived quickly which was simple. After my phone was then “assessed” the offer was reduced by £150!! Claiming there were multiple... See more

Company replied


Company details

  1. Cell Phone Store
  2. Electronics Company

Written by the company

We Buy Phones, Laptops and Tablets


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

I Sold my old IPhone XR which wasn’t in…

I Sold my old IPhone XR which wasn’t in the best condition at all, I messaged GoGreen Gadgets and it was the easiest process, they even sent me all the stuff I needed in the post so I could post my old phone back to them. Great , easy service to use and would recommend them to everyone! 💚

April 16, 2026
Unprompted review
Rated 4 out of 5 stars

Relatively seamless process

Relatively seamless process- I applied, they gave me a postage label, I sent my phone and they reviewed within a few days. The dropped the value of my phone saying there was an issue with the microphone- which I had never experienced but I wasn’t in a position to argue so accepted the lower offer (approx half) and it was paid to my account within the week. Disappointed with the final payment but it was done.

I wasn’t sceptical reading other reviews about not hearing from them etc, but this was no my experience.

January 21, 2026
Unprompted review
Rated 1 out of 5 stars

scam

Do not use this company, i sent in an iphone 16 pro in pretty good condition in perfect working order, offered me £550 and when they received said it was faulty ear speaker fault and scratches, and offered me half this amount. The phone wasn’t faulty i was still using it at the time before i sent in, sent 2 other older pro’s which i’ve heard nothing at all and still not been paid for the 16pro which has now been over 2 weeks. be careful people

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Quick and easy

Quick and easy process selling my phone to Go Green Gadgets.

They clearly explained how the cash offer was calculated, and everything was straightforward.
Really happy with the service.

February 12, 2026
Unprompted review
Rated 1 out of 5 stars

Awful company

Awful company, sent my iPhone 14 Plus and Apple Watch in, they reduced my quote by £100 due to ‘quiet speaker’ which was rubbish! Took a week to get the money so definitely not a same day payment! They will not pay what they quote you just an FYI. I didn’t hear about my Apple Watch, chased about 4 times and was sent the same response. Finally heard back after I wanted to raise a complaint and they have now said (3weeks later) the Apple Watch is connected to iCloud so if I want it back it’s £10 for postage. The Apple Watch was wiped clear and removed from my icloud account. They have said they will ‘recycle’ it for free if I want to (absolutely not) I will not be paying a postage fee to get MY Apple Watch back from this joke of a business!
#100801

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

i’ve recently sent 2 iphones thati…

i’ve recently sent 2 iphones thati didn’t use anymore and go green gadget were wonderful. they gave me reasonable money. They also got back to me very quickly when they received it.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

First time using Go Green Gadget and I…

First time using Go Green Gadget and I am very impressed. They took my old IPhone 8 that was a bit smashed up. Didn’t think I’d get anything for it but they covered the cost of postage and I got more than I would if I’d have thrown it in the bin!
Great service, fast payment, will be using again in the future

February 6, 2026
Unprompted review

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