GoGreenGadgets Reviews 2,422

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease and speed of the selling process, from initial valuation to receiving payment. Many people appreciate the quick turnaround for payments and the clear communication throughout the transaction, often receiving the quoted price without hassle. The service is often described as efficient, trustworthy, and straightforward, with many consumers expressing satisfaction with the overall experience and indicating a willingness to use the service again. However, some customers also noted dissatisfaction with the company's assessment process, reporting that initial quotes were significantly reduced after their devices were inspected. These reductions were often attributed to alleged faults like quiet ear speakers or scratches, which some reviewers disputed, stating their phones were in immaculate condition. A few people also mentioned delays in payment and a lack of communication when issues arose, leading to frustration and a feeling of being misled.

What people talk about most

Payment

Users describe ambiguous interactions with payment. While some customers, for example, received their money... See more

Product

Clients share ambiguous opinions on product. Many reviewers express frustration, reporting that initial high... See more

Price

Customers had ambiguous experiences with price. Many reviewers report that initial online quotes were... See more

Service

Consumers find service to be ambiguous, with many praising the fast, efficient, and reliable service, quick... See more

Response time

Reviewers mention ambiguous feedback about response times. Many customers report significant delays in... See more

Based on these reviews

Rated 4 out of 5 stars

Had a really good experience with these! Easy to send my phone off and got the money really quickly as well. Would definitely recommend☺️

Rated 4 out of 5 stars

I recently sent an IPhone 15 in for sale.Unbeknown to myself there was a fault with the ear piece and Green Gadgets reduced their offer.I was not very happy but their Customer Services contacted me on... See more

Rated 5 out of 5 stars

Straight forward to post the phone to Go Green Gadgets at the post office with the QR code they emailed. They confirmed receipt of the phone and payment amount which I accepted and the payment was in... See more

Rated 5 out of 5 stars

I recently traded in my phone with Go Green Gadgets and honestly couldn’t be happier with the experience. From start to finish, everything was smooth, straightforward, and completely hassle-free.... See more

Rated 5 out of 5 stars

Sent 2 phones off and received updates and the money really quickly and with no hassle at all. Would recommend them and would happily send more phones in the future.

Rated 5 out of 5 stars

Was made an offer for my iPhone accepted the offer and was paid within 5 working days very happy with result and payment

Rated 5 out of 5 stars

Really easy process, money paid for device very quickly (with a bonus) already recommended to a few other people. 5/5

Rated 5 out of 5 stars

Great service, easy to use and transparent about what you might receive. Got money for an iPhone - unexpected!

Rated 5 out of 5 stars

Straightforward process. Initially I was quoted more than what was received but explaination was clearly given and understood. Money received quickly. Would use again ☺️

Rated 5 out of 5 stars

Brilliant service, very quick response, payment received super quick. Have recommended to everyone and will use again when/as needed 👍🏼

Rated 5 out of 5 stars

Sold my old iPhone 12. Excellent service and easy to use. Got my money quick too, will definitely recommend.

Rated 5 out of 5 stars

Highly recommend Go Green Gadgets such an easy process throughout right up until the payment perfect communication I will definitely be recommending to family and friends and next phone I will definit... See more

Rated 5 out of 5 stars

Made it really easy to sell my phone, received my money really quick and very trustworthy

Rated 5 out of 5 stars

The process was so easy to fill out online! Received the payment quicker than I thought and amazing service… defo recommend doing if you haven’t done! X

Rated 5 out of 5 stars

Excellent customer service. I was so impressed with the speed of service and the efficiency that I experienced. I would 100% recommend using Go Green Gadgets.

Rated 5 out of 5 stars

Easy process, they were efficient and brilliant at commicating. All round great experience

Rated 5 out of 5 stars

It is definitely worth using if you have old phones lying around which you need to declutter. GoGreenGadgets offer a fast efficient service and the cash was in the bank within a few days.

Rated 5 out of 5 stars

Absolutely perfect and very fast service, no issues at all would 100% Absolutely perfect and very fast service, no issues at all would 100% use again!

Rated 5 out of 5 stars

Easy service to use, very efficient and the cash came quickly too which is always a bonus!

Rated 5 out of 5 stars

It was really easy, they communicated really well with every step of the process. My money was sent within a week. Best place to sell your old phone!

Rated 5 out of 5 stars

Really easy process and fast payment too. Really happy. Will defo use you guys again 👍🏻

Rated 5 out of 5 stars

Quick, easy and payment came through straight away after they received device!

Rated 5 out of 5 stars

I recently used go green gadgets to sell my old phone and they were fantastic! So easy to do, very quick to get back to you and a great price too. More than my phone company were willing to pay! I 100... See more

Rated 5 out of 5 stars

Awesome service, very thorough, honest and straight to the point. No complaints. Communication was very also simple.

Rated 5 out of 5 stars

Very easy process to post out with their label which is emailed to you. I received the price I was hoping for and got paid instantly. Thank you very much.

Rated 5 out of 5 stars

I contact gogreengadgets to sell my old phone, process was super easy & quick! No faffing at all, which is usually the part that puts you off! Not this time.. they checked over my phone, sent me an up... See more

Rated 5 out of 5 stars

Had a great experience with Gogreen Gardens. Super simple and received the payment for my old phone really quickly. Was super easy from start to finish ☺️

Rated 1 out of 5 stars

Horrendous Horrendous Horrendous - AVOID . Sent an old I phone with original quote of £100 - I registered it as faulty as it had a cracked camera lens. Upon review it had then developed numerous other... See more

Company replied

Rated 1 out of 5 stars

This company are an absolute nightmare. Bombard you with information about sending and then when you do, nothing. Email the update team repeatedly and no reply then when they do reply they tell you... See more

Company replied

Rated 1 out of 5 stars

Quoted £500 for my iPhone 15 pro max. Postage was easy and arrived quickly which was simple. After my phone was then “assessed” the offer was reduced by £150!! Claiming there were multiple... See more

Company replied


Company details

  1. Cell Phone Store
  2. Electronics Company

Written by the company

We Buy Phones, Laptops and Tablets


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Highly recommended

First time using Go Green Gadgets, I found them on TikTok, such an easy process and sent the phone and received the money a couple days later, highly recommend 🙌

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

First time using go green gadgets I saw…

First time using go green gadgets I saw a post on Facebook I contacted them and had a very smooth transaction within 24hours of receiving my phone I got my quote and money was in my bank within a couple of days , really great service:)) definitely recommend

January 16, 2026
Unprompted review
Rated 1 out of 5 stars

ORDER REF 105033 IP11PM - REVIEW WONT BE TAKEN DOWN UNTIL PAYMENT RECEIVED

ORDER REF 105033 IP11PM - REVIEW WONT BE TAKEN DOWN UNTIL PAYMENT RECEIVED

SAME DAY PAYMENT PLASTERED ALL OVER WEBSITE - TRIED OFFERING HALF THE AMOUNT ORIGINALLY QUOTED CLAIMING ALL DEFECTS THAT ARE JUST NOT TRUE - I REPAIR PHONES FOR A LIVING SO IM FULLY AWARE HOW TO DIAGNOSE ANY ISSUE.

THEN ACCEPTED A REVISED OFFER AND STILL AWAITING PAYMENT.

IF PAYMENT ISNT RECEIVED TODAY THE NEXT STEP IS TO GO TO MY GOOD FRIEND WHO IS A ACTUALLY ONE OF THEIR CELEB PARTNERSHIP AND I SHALL HE ASKING HER TO GO PUBLIC TO HER THOUSAND OF FOLLOWERS TO PUBLICLY SHAME THIS COMPANY.

IM ALSO ABOUT TO GO TO FINANCIAL OMBUDSMAN AND ALSO FILE A COUNTY JUDE COURT CLAIM ABOUT FALSE ADVERTISEMENT

REVIEW IS BEING KEPT PUBLIC UNTIL MY MONEY IS RECEIVED!

April 16, 2026
Unprompted review
Rated 1 out of 5 stars

Scam shocking service

Still waiting for a payment that was promised yesterday and no response to any emails sent they have my device and my money and will not respond to emails absolutely shocking service I will be contacting my solicitor to contact your directors Alex and imtiyaaz unless I get my payment today AVOID AVOID AVOID!!!!! At all costs order number 102663 15pro

April 16, 2026
Unprompted review
GoGreenGadgets logo

Reply from GoGreenGadgets

Hello,

We’re sorry to hear about your experience and we’d really like to look into this for you.

So we can locate your order and resolve this as quickly as possible, could you please update your review to include your order number.

Once we have this, a member of our team will review your case immediately.

Kind regards,
Go Green Gadgets

Rated 5 out of 5 stars

Speedy process

I can’t say a bad word about the experience from start to finish, it was very smooth and I got paid out instantly.

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, fast payments and a great team of people, never been let down by them and i have used them twice! i will continue to use their services

January 21, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM!

SCAM!
Take your property and never pay! All the positive reviews are FAKE! They don’t reply to any emails and don’t make payment!
DO NOT USE THIS COMPANY!

April 15, 2026
Unprompted review
Rated 1 out of 5 stars

Complete scam company

Complete scam company. After being offered £210 for a phone that was in nearly perfect condition after I sent in it was then reduced to £75. I couldn't be bothered with the hassle of getting the phone back so just accepted. It seems after reading other reviews they same the same thing is wrong with all the devices - a faulty speaker. After claiming the funds are transferred same day it then said it would take a week to deposit in my account. It's now been over a week and have had no response to emails regarding payment. DO NOT USE THIS COMPANY !!

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

I used Go green gadgets recently

I used Go green gadgets recently, I must say it was very easy to use, simple process and an amazing way to get some money for you old unused phone and gadgets. Transactional was smooth and money sent really quickly once the phone was reviewed. Highly recommended.

April 16, 2026
Unprompted review
Rated 1 out of 5 stars

Don’t use this site to sell devices …

Where do I start I was originally offered £170 for my phone then that came with an offer of £55 I declined this offer and asked them to return my phone they then made another offer of £70 again I declined and asked them to return my phone they then offered me a further offer of £90 pound and I was that annoyed and tired of asking them to return my phone I accepted the offer just to get it dealt with or so I thought it’s been 9 days now and still not been paid for the phone I strongly rec anyone to sell there devices elsewhere this company do not have a clue if I could have give minus stars on review I would have

April 7, 2026
Unprompted review

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