GoGroopie Reviews 

706
•
TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Hilariously bad 'automatic robot cleaner'. Does not pick up a single crumb - does not charge - please see the You Tube videos. You pay for the postage separate. They are making it impossible to get a... See more

Rated 1 out of 5 stars

Item not delivered, Gogroopie customer services said they would resolve in 3 days. Top and bottom supplier said not delivered by courier as wrong address ((Is my address). gogroopie no longer respondi... See more

Rated 1 out of 5 stars

Go groupie got my order wrong, I returned the product to the seller and have requested a full refund, but they are insistent I have lost my money because I bought two vouchers instead of two packs of... See more

Rated 1 out of 5 stars

Pixel 10 for peanuts!! Complete sham on GoGroupie's part. Google and other phone companies should take extreme action and the Govt. fraud should put owners behind behind bars!!

Company details


Contact info

1.1

Bad

TrustScore 1 out of 5

706 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(706)

40 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don’t buy anything from this site they…

Don’t buy anything from this site they take your money and you don’t receive anything and try getting in touch with them is another joke then they blame other sites witch is nothing to do with them like vinted they should be taken of line all together

February 19, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid

Lesson to self - read reviews before a purchase. How are this company still trading ??? Ordered nearly 3 weeks ago - nothing since no sign of item - money out of my account. Go groopie in fairness did respond with giving the “merchant “ a further 7 days to respond to them that’s long gone and I have resigned myself to having been scammed by go groopie and “cloud9yn and will be pursuing a refund and be contacting trading standards. Bunch of crooks !!!

March 4, 2026
Unprompted review
Rated 1 out of 5 stars

Be aware of additional charges

Ordered a pair of sliders filled out my details then realised there was a £4.99 postage charge. This wasn't really worth it considering the price of the sliders so I did not proceed. They took the money for the sliders out of my bank then I received an email asking.me to confirm delivery charge in order to receive my goods. I have asked them to refund but will also contact my bank to inform of charge without authorization. Please BEWARE of additional charges

February 24, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid like the plague

If it was possible, would be a - 5 stats. Take your money immediately, no receipt, no way of getting in touch. Total con. Stay clear.

February 18, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this company

Two weeks ago I paid €26 by Visa for a product. Money gone, no acknowledgment of payment, no delivery date, no sign of the product. All I get is persistent emails asking me to sign up for an undefined voucher.

January 4, 2026
Unprompted review
Rated 1 out of 5 stars

UTTER MISLEADING JUNK

Slow delivery, no contact or tracking .no communication after complaint when goods did arrive , I have never in my life purchaced such a piece of junk .2D 3 set of illuminated penguins , christmas decoration. Meant to be £89 ORIGINAL . I would not even pay 89 pence . To send back not worth the cost. Look them up on the site. If I tell you the 3 are flat and fit into a standard size envelope with 3 tiny string lights. They are beyond belief.

December 16, 2025
Unprompted review
Rated 1 out of 5 stars

1 star is one to many

1 star is one to many , there should be an option for NO stars for companies like Go Groupie. They will not answer complaints will not acknowledge merchants email, and owe me £139.99. DO NOT DEAL WITH THIS AWFUL COMPANY , item was not delivered and delivery person/s faked a signature saying it was me that signed for NOTHING , and item not at my house. So Acorn Living just as bad .

December 10, 2025
Unprompted review
Rated 1 out of 5 stars

The mattress advertised did not turn…

The mattress advertised did not turn up.a low quality mattress,with no resemblance or specifications got delivered. Couldn't get any details why only a bill for delivery and return before a refund. Totally a con DO NOT BUY FROM GROUPON. CUSTOMER SERVICE IS THE WORST.

December 2, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Clothing sizes are a joke. So called adult sizes seem to be for children.
Don't waste your money like I did. These people should be looked at by Trading Standards.

December 5, 2025
Unprompted review
Rated 1 out of 5 stars

Ignores U.K. consumer laws

returned shoes because they didn’t fit, under the Consumer Rights Act 2015 it is a legal right to get postage costs back as well as item refund. Go Groopie refuse to refund original postage charge.

November 7, 2025
Unprompted review
Rated 1 out of 5 stars

Guess what

Guess what, bought something on GoGroopie and it never arrived. followed up a million times and they send me even a fake tracking for the parcel!!! Don't buy from this company it is all just a big Scam!!!!

November 8, 2025
Unprompted review
Rated 1 out of 5 stars

Title

Title: Avoid GoGroopie – Worst customer experience I’ve had in years

Review:
I rarely leave negative reviews, but this experience was unacceptable. I placed an order through GoGroopie, and not only did the payment process fail repeatedly, but there was no proper support, no clear communication, and delays that make the whole service feel unreliable.

When I finally got through to someone, the response was slow and unhelpful. I was left chasing basic information like payment links, order confirmation, and delivery details. A simple purchase turned into a complete headache.

GoGroopie needs to seriously improve their customer service, transparency, and reliability. Right now, I cannot recommend them to anyone. Also don’t trust Google reviews!!!!

November 13, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a baby item off here and when…

I ordered a baby item off here and when it turned up it was about rubbish you wouldn’t want to put a baby on this . When I asked for a return address for a refund they told me I could keep it and offered me a £5 refund . I said no I wanted a full refund and am still waiting for a reply do not order off here

November 12, 2025
Unprompted review
Rated 1 out of 5 stars

Ripoff Merchants

Oh, how I wish I'd read the reviews before I'd used GoGroopie.
Paid £14.99 for a "once in a lifetime" voucher for a random electronic item, ranging from an Apple iPhone13 to a Samsung A3.
A voucher supposedly worth £79.99.

I received; A Zens 5W wireless charger worth £10.
£14.99 if I'd bought it from Argos.

The kicker? I also paid £4.99 for delivery.

My faith in the internet is disappearing drastically and I should have stuck to the old adage, "if it sounds too good to be true, it probably is.."

November 10, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered what I thought was a mystery…

I ordered what I thought was a mystery electronic box for £12.99 and got a box of plastic animals and other useless items that best for the bin. I will never buy anything from these scammers again. I bought others things before and got duplicates boxes of lights and even an advent calendar of ducks but this takes the biscuit and is an insult to my intelligence. As they say if it looks too good to be true it really is! Stay clear of Gogroopie they are fake and all the companies they are connected to!

October 9, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look