Item not delivered, Gogroopie customer services said they would resolve in 3 days. Top and bottom supplier said not delivered by courier as wrong address ((Is my address). gogroopie no longer respondi... See more
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Go groupie got my order wrong, I returned the product to the seller and have requested a full refund, but they are insistent I have lost my money because I bought two vouchers instead of two packs of... See more
Ordered a phone in June paid for delivery of £15 extra still no phone it’s now getting nearly October. I’ve emailed them twice on both occasions they said they’ll get back to moving in 48 hours. This... See more
Pixel 10 for peanuts!! Complete sham on GoGroupie's part. Google and other phone companies should take extreme action and the Govt. fraud should put owners behind behind bars!!
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I ordered what I thought was a mystery…
I ordered what I thought was a mystery electronic box for £12.99 and got a box of plastic animals and other useless items that best for the bin. I will never buy anything from these scammers again. I bought others things before and got duplicates boxes of lights and even an advent calendar of ducks but this takes the biscuit and is an insult to my intelligence. As they say if it looks too good to be true it really is! Stay clear of Gogroopie they are fake and all the companies they are connected to!
ONE Star awarded because NO STARS isn't Allowed
ONE Star awarded - only because I can't award NO STARS
Like a mug, I bought a copy of MS Office 2021 pro plus from the GoGroupies on 22/6/25. It worked for a month then suddenly locked me out one day, stating I hadn't Registered my copy of Office?!? Therefore, I could no longer perform ANY editing tasks whatsoever, until I purchased a "legitimate" Copy! I emailed the Groupies, who eventually palmed me off onto their supplier, SoftKeyCart Ltd who wouldn’t help at all and were actually quite rude. They completely ignored further attempts to contact them. I did have a look at their website about obtaining a Licence and I could purchase one from them……..for OVER $500.
Groupie, just either ignore you or send you round in circles, hoping you’ll get fed up and give up.……WHEN they reply, that is! Well, I DON’T give up! I intend to Post an entirely honest Review of the treatment I’ve received from GoGroopie on EVERY Review site I can think of. Here’s a few I’ve found so far:
1. Google Business Profile
2. Yelp
3. Trustpilot (an old and trusted favourite)
4. TripAdvisor
5. Better Business Bureau (BBB)
6. Yahoo! Local Listings
7. Facebook Reviews (Recommendations)
8. Glassdoor
9. Foursquare
10. Angi (Angie’s List)
11. Superpages
12. Sitejabber
13. Yellow Pages
14. Manta
15. ConsumerAffairs
16. Judy’s Book
17. Indeed
18. GoodFirms
I only have to type myr review once then copy/paste after that. Its VERY therapeutic.
The Groupies have ignored my request for their Registered Postal Address to send County Court Papers to, instead trying to palm me off onto their supplier again!?! They ignore their Customers, treat them like dirt and plough through the Consumer Rights Act 2015 as if it doesn’t exist! Well, it does exist and it applies to YOU GoGroopie. I did tell you, in writing, I don’t appreciate being ripped off didn’t I? I also told you what I was going to do if GoGroopie continued to flout the Law. I have copies of ALL correspondence, including evidential screen dumps, if anyone doubts any of my tale of woe.
Anyway, the Groupies have now missed their deadline and blocked me from Fb and Twitter, so I’m doing what I promised I would – I’m taking them to the Small Claims Court AND I’m telling EVERYONE how GoGroopie has treated me, in the hopes it will encourage others similarly wronged to NAME and SHAME then CLAIM! The Small Claims Court process is very simple – just Google
Make a court claim for money
and follow the guide
Latest: I tried to send an email to the CEO of GoGroopie, jonathan.mackeyatgogroopie.com and copied to supportatgogroopie.com but it bounced back, “blocked” thereby preventing me from contacting them directly under my own name - Interesting way of handling Customer Complaints.
Trade with GoGroopie Ltd at your own risk!......From the brief research I’ve conducted, it seems there are quite literally, hundreds (if not thousands) of aggrieved GoGroopie Customers out there. Evidently, I didn’t do my homework – if I had, I wouldn’t have been ripped off. I wish ALL disaffected and pee’d-off GoGroopie Customers the very best of luck!
NAME and SHAME then CLAIM!
I ordered a telescopic pair of…
I ordered a telescopic pair of secateurs with a predicted delivery of 7-10 days .
They arrived today 30 days later.
It took several calls and finally a request to cancel to get them moving .
I wouldn’t touch this company with a barge pole never mind my telescopic shears!
Absolute crap
Should of remembered what my mother said, "you get what you pay for". And boy was she right. The products from this lot are absolute shite.
Broke after a short while and then wouldn't pay for return postage.
Don't touch them with a barge pole, you will be sorry.
Worst experience of buying products…
Worst experience of buying products from this site, nevere buy anything from this they are not delivering product on time and they are not even responding about your package, ive chese plenty of times for my recent order but did not get any single response from them, when i am asking about refund still they are ignoring.
Ordered a pop up tent 12.99 plus 4.99…
Ordered a pop up tent 12.99 plus 4.99 delivery. An absolutely rubbish item. Very poor quality from its description. I wasn't expecting much for that price, but it fell well below even my worst expectations. If advise Don't waste your money on this poor quality item .
Ordered an item £17 on 15th June 25 not…
Ordered an item £17 on 15th June 25 not received, contacted twice and still no response. Be wary as there is no contact number just an email. So glad it was minimal amount I spent. Please be careful
Scam site
Scam site! No doubt about it, lost about £19.00 . When will the government clamp down on this. They are killing the high St and pushing us online and there is no regulation! These companies are free to steal our money!
This is the first and last time I will…
This is the first and last time I will use this useless company. You can’t phone customer complaints, it won’t let me fill in the complaints form. Buy from this company at your peril, steer well clear
I ordered a Harrington jacket in L …
I ordered a Harrington jacket in L size. When it came it was far too big probably XL or more and of inferior quality. I've tried to find how to send it back and recovery money but its impossible to contact their customer service. No communication whatsoever
Never buy anything again from them again and I'm £19.99 out of pocket with a useless piece of clothing. Tried to return it but just met with obstacles. Beware!?
i have tried to purchase an item from…
i have tried to purchase an item from you,you will not accept my card details,i think that this is a scam just to get my card details i am giong to contact my bank never pay anything to go groupie,please advise,
Bought video doorbell
Bought video doorbell, tried to get it to work, didn’t so went on line and found that I was not told about £40per month the company want just to help out, told them I would rather bin it than give them any more money, which I have
I ordered storage boxes on 5th February…non delivery of goods payed for but never recieved
I ordered storage boxes on 5th February 2025 , the payment went through on 6/02/2025. Unfortunately I'm still waiting. Today 20th March 2025...
What are you doing treating customers like this, it's disgraceful.i will never use this service again.
Worst company I have ever known
Worst company I have ever known. Scam scam scam I’m going to push this as far as I can. Something needs to be done. Even the absolute liars who work there. Wish I could meet one face to face. Please stay well away
This company is a fraud
This company is a fraud!
I ordered an earring and it was magnified in such a way that it looked bigger, but when it arrived it was completely hopeless and was not a true depiction of what was advertised.
I have been trying to get a refund to no avail.
Just steer clear of this company.
They are so deficient in integrity and service, which are the two true hallmarks of a great company.
Paul.
SCAM COMPANY.
SCAM. SCAM, SCAM Company.
Rubbish items, no customer service. I have reported them to Trading standards.
BEWARE, DO NOT BUY FROM THESE SCAMMERS.
What a scam this go groopie is.
What a scam this go groopie is.
Waited 4wks for item to arrive.
Didnt say they come from Hong Kong
Shoddy cheap goods.
2 x magnetic weatherproof car windscreen shields ordered.
Piece of crap and not even magnetic.
They know you cant be bothered to send the crap back, so are making money off us easily.
SCAM....BEWARE
Fraudulent Seller
Firstly this company should tell a customer that the goods they have selected have to come from China. So expect a 3 week delay in delivery. Then the goods will be at least one size smaller than UK sizes. When the item finally arrived it was too small. Shoddy quality. Referred to seller for refund. Return item for refund. Returned item having to pay cost! No notification of receiving item. So 2 lots of postage plus the cost of the item out of pocket. Do not use this company.
bad delivery
bad delivery , faulty item, the refund of monies was not offered despite the end merchant agreeing, but this company is providing a voucher which I am not interested in
Don't buy o Gogroopie
Hello!
I ordered twice and never received any of my orders. If you contact them by phone they tell you to go to their website. If you send them a message on their website they never come back. Thank God for PayPal they sorted me out.
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