GoHealth Reviews 42,913

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I,m entering both Primary and Dental ,mine info MD Angela D Watson 3445 Poplar Ave ph # 901 6645959 next appointment March 13 2025 The Dental Connection Dellwyn Turipseed D.M.D.,P C 1195 Poplar. 901... See more

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Rated 5 out of 5 stars

Our agent Elizabeth Wilson was wonderful helping us navigate through the application process. My husband and I did not have any Medicare Advantage plan, so she had to educate us on all the features. S... See more

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Rated 5 out of 5 stars

Initially I was very nervous about making my medical selections. Grace Fiornascente, was so nice and patient with me. She took her time and answered each question that I had. I will definitely refer a... See more

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Rated 5 out of 5 stars

I feel like Devoted goes above n beyond, what anyone else would do. When I came to Missouri, Devoted was coming in January 2025 that was the determining factor in me deciding to stay here. They r so... See more

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Company details

  1. Health Insurance Agency
  2. Insurance Broker
  3. Life Insurance Agency

Written by the company

GoHealth is a leading health insurance marketplace and digital health company with over 20 years of experience in advocating for Medicare consumers and providing millions with personalized guidance to choose a Medicare Advantage plan. We apply cutting-edge technology and expertise to deliver consumers peace of mind in their healthcare decisions from the time they reach the Medicare eligibility age at 65 and on through any changes in their health or coverage needs. Our PlanFit Technology helps consumers evaluate their current coverage, learn about Medicare Advantage plans that are available in their area, and find the one that best fits their healthcare needs and budget. By leveraging machine learning algorithms driven by analytics from millions of consumer interactions, GoHealth Medicare consumers have the power and visibility to compare plans from multiple insurance carriers and discover whether they’re missing out on savings or benefits. GoHealth licensed insurance agents work one-on-one with Medicare consumers to simplify the complexities of the enrollment process, navigating a potentially life-changing purchasing decision with care and compassion. These knowledgeable health insurance professionals are incentivized to do what’s right for the people they serve, not to pressure them into buying a plan. After enrollment, our Member Services team is available to answer questions and offer invaluable advice about making the best use of plan benefits. If you’re interested in exploring the Medicare Advantage coverage that’s available to you, get in touch with us for a PlanFit Checkup. There’s no cost to you and no obligation to enroll.

Your Medicare Advocate

Written by the company

GoHealth Leverages Technology and Expertise for a Better Medicare Experience
GoHealth is here to support you through the process of finding a Medicare Advantage plan, enrolling, and making the best use of your benefits. Based on analytics from millions of interactions with Medicare consumers, our PlanFit technology platform identifies recommendations from an extensive marketplace. You can zero in on the Medicare Advantage plan options that will bring you peace of mind based on factors like coverage, benefits, monthly premiums, and healthcare provider networks. If you’re already on a Medicare Advantage plan, get in touch with us for a PlanFit CheckUp during the Annual Enrollment Period (October 15 to December 7) to find out if there’s a better choice available to you. A licensed insurance agent will provide personalized service to make sure you find the plan that best aligns with your needs. We offer a pressure-free experience by incentivizing agents to always do what’s best for consumers. You’ll get insights into your choices and feel empowered to pick what’s right for you, even if that means sticking with the coverage you already have.

Contact info

4.8

Excellent

TrustScore 5 out of 5

43K reviews

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Rated 5 out of 5 stars

The customer service has been a great

The customer service has been a great! The pharmacy was expedient in filling my medication and shipping it out, as well. I received my medication on the exact day they said it would.

April 28, 2025
Unprompted review
GoHealth logo

Reply from GoHealth

Hi Ms Duncan, Thank you for posting your review on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist

Rated 1 out of 5 stars

wish i could give 0 stars

I love the doctors at GoHealth Urgent Care. Unfortunately, I can not go back. Their billing department is horrendous. I have been trying to get an error fixed since February 28th. That's 2 months! I have contacted them by email 3 times and have never gotten a reply beyond they have received my request and are reviewing it. I have called and spoken to several people in the organization that have told me they can not get things corrected either. My issue is a very simple fix. They submitted to my secondary insurance first in error. All they have to do is resubmit the claim to my primary insurance.

February 28, 2025
Unprompted review
GoHealth logo

Reply from GoHealth

Hello, Go Health, a Medicare insurance broker, received your review. Our records do not indicate that we have done business with you. We sell Medicare insurance policies and have no affiliation with Urgent Care. Your review was apparently misdirected. Our company is NOT affiliated with Urgent Care and GoHealth LLC. Their web site is www.gohealthUC.com. Sorry for the inconvenience. Regards, Anne C. GoHealth Member Services Specialist

Rated 5 out of 5 stars

Mrs Robinson was Great!

April 24, 2025
Unprompted review
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Reply from GoHealth

Hi Mr Baugh, Thank you for your generous review of our agent Mrs Robinson.  We appreciate your comments about the service she provided and are glad you had a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help!  Anne C. GoHealth Member Services Specialist

Rated 5 out of 5 stars

Dr. Erik Dunning and his staff

Dr. Erik Dunning and his Excellent Staff have been labelled from Miracle Worker to health Game Changer!
After 5 amazing years under his
unbelievable knowledge and compassionate care he has taken me off of all precribed medications and has my condition of Ucerative Colitus under COMPLETE control through his observations and recommendations of diet changes (complete food allergy testing) and routine changes to my daily exercise program and mainly an ongoing supplement program reviewed quarterly through complete blood panel analysis!
As a senior to have such a care free daily life must have to do with the “magic” of receiving weekly B12 shoots, Gamma and semi annual IV therapy….
All the above are super boosters to my immune system and have increased my energy levels.
My family and friends who I have recommend Dr. Erik to, all agree,
and say: God Bless this truly compassionate caring person!

April 16, 2025
Unprompted review
GoHealth logo

Reply from GoHealth

Hello, Go Health, a Medicare insurance broker, received your review. Our records do not indicate that we have done business with you, we sell Medicare insurance policies. Our company has no affiliation with a specific physician or medical practice and your review may have been misdirected. Sorry for this inconvenience. You are welcome to reach out to our Member Services team if you have any questions at 855-454-9505 or customerservice@gohealth.com.  Regards, Anne C. GoHealth Member Services Specialist

Rated 4 out of 5 stars

The representative whom I discussed…

The representative whom I discussed changing plans was quite knowledgeable & very courteous.! I spoke to him with some questions about home care which is a state by state sometimes county by county coverage in North Carolina & he steered me in the right direction... pleased so far...

March 31, 2025
Unprompted review
GoHealth logo

Reply from GoHealth

Hi Mr Foti, Thank you for your review of our agent.  We appreciate your comments about the service you received and are glad you had a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help!  Anne C. GoHealth Member Services Specialist

Rated 5 out of 5 stars

No thank you

No thank you. It’s Easter.

April 20, 2025
Unprompted review
GoHealth logo

Reply from GoHealth

Hi! Thank you for posting on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist

Rated 5 out of 5 stars

Kiana Moore for PRESIDENT

Kiana Moore for PRESIDENT. WHAT AN OUTSTANDING REPRESENTATIVE for Go health. PROFESSIONAL, COURTEOUS, KIND,COMPASSIONATE. above and beyond her call of duty to help me. FELT LIKE I HAD MY OWN PERSONAL A.I. BOT. GREAT JOB KIANA KEVIN CAMPBELL P.S. KIANA 4 PRESIDENT

April 16, 2025
Unprompted review
GoHealth logo

Reply from GoHealth

Hi Mr Campbell, Thank you for your generous review of our agent Kiana. Your descriptive comments about her service with your enrollment are appreciated. We will gladly share them with management. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We are always happy to help! Thank you again for your generous review. Anne C. GoHealth Member Services Specialist

Rated 5 out of 5 stars

Thank you Grace

Thank you Grace, your service was exceptional, very easy to speak with and very knowledgeable in her occupation.

April 15, 2025
Unprompted review
GoHealth logo

Reply from GoHealth

Hi Ms Wright, Thank you for your review of our agent Grace. Your comments about her service with your enrollment are appreciated and will be shared with management. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We are always happy to help! Thank you again for your generous review. Anne C. GoHealth Member Services Specialist

Rated 4 out of 5 stars

I appreciate that they took the time to…

I appreciate that they took the time to send me a letter about my new insurance. And the explan what my new insurance was going to cover in cost to me.

April 8, 2025
Unprompted review
GoHealth logo

Reply from GoHealth

Hi Ms Estrada, Thank you for your comments on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist

Rated 5 out of 5 stars

Pretty easy and staffs knowledgeable

Pretty easy and staffs knowledgeable

April 9, 2025
Unprompted review
GoHealth logo

Reply from GoHealth

Hi Ms Hazelrigg, Thank you for your review on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist

Rated 4 out of 5 stars

The people that I spoke with were very…

The people that I spoke with were very helpful and helped me find services that was best for me ...

April 11, 2025
Unprompted review
GoHealth logo

Reply from GoHealth

Hi Ms Willett, Thank you for your review of our agents. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C.  GoHealth Member Services Specialist

Rated 5 out of 5 stars

Very friendly and able to get the best…

Very friendly and able to get the best deal.

April 7, 2025
Unprompted review
GoHealth logo

Reply from GoHealth

Hi Ms McFarland! Thank you for your review on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist

Rated 5 out of 5 stars

Exceptional service the OTC Item have…

Exceptional service the OTC Item have gotten less in quality and quantity

April 7, 2025
Unprompted review
GoHealth logo

Reply from GoHealth

Hi Mr Simpson, Thank you for posting your review on Trust Pilot. We have noted your comments regarding OTC products to share with your carrier. Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist

Rated 5 out of 5 stars

The agent Kermite was wonderful and…

The agent Kermite was wonderful and knowledgeable, he explained everything so plainly. It was a delightful experience. He explained the benefits.

April 3, 2025
Unprompted review
GoHealth logo

Reply from GoHealth

Hi Ms Robinson, Thank you for your generous review of our agent Kermit. Your comments about his service with your enrollment are much appreciated. We will gladly share them with management. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We are always happy to help! Thank you again for your generous review. Anne C. GoHealth Member Services Specialist

Rated 5 out of 5 stars

Happy client

I have talk with two different agents. And it Was very knowledgeable. My agent went all the way to help fine a new plan. But when I talk with another person they add on some more information that I need to past on to my agent to look at It and was great to get this very good information .

April 2, 2025
Unprompted review
GoHealth logo

Reply from GoHealth

Hi Ms Roberson, Thank you for your review of our agents.  We appreciate your comments about the service you received and are glad you had a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help!  Anne C. GoHealth Member Services Specialist

Rated 1 out of 5 stars

My husband took my daughter

Bad experience at gohealth
My husband took my daughter for an X-ray at Elwood Gohealth and Dr Mindy told him. X-ray will not show anything bc nose is swollen and ENT surgeon told us the next day it was fracture and she needed immediate surgery for her nose. This was the worse experience my family had and you should educate your doctor not to dismiss patients concerns.

From Farheen Gaffar PA

March 29, 2025
Unprompted review
GoHealth logo

Reply from GoHealth

Hello Ms Gaffar, GoHealth, a Medicare insurance broker, received your review. We are sorry to hear about your daughter's injury. You may wish to relay this information regarding your experience and her treatment to Go Health Urgent Care, with whom we are not affiliated. The website for GoHealth Urgent Care is www.gohealthUC.com.  Sorry for this inconvenience,  Anne C. GoHealth Member Services Specialist

Rated 1 out of 5 stars

Horrible

My 72-year-old mother was contacted by K. Torres who proceeded to keep her on the phone for an hour to convince her to enroll in this program. He claimed to schedule her for a 3/31 appointment, but proceeded to ignore every message she left with additional questions. Her concerns were even forwarded from other agents to him, and he continued to dismiss her. As it turns out, she was ineligible due to a closed enrollment period that he had to have known about because he called HER. She wants to enroll later but with a new agent. Kevin was quite unprofessional, and frankly, I don't appreciate how he treated an older woman who just wants help.

March 30, 2025
Unprompted review
GoHealth logo

Reply from GoHealth

Hello, We are sorry to hear about this experience your mother had with our agent. We would appreciate the opportunity to review what has transpired for coaching purposes, but will need more information to do so. If you could provide her name and phone number we would be able to locate the necessary records. You are welcome to do so at this site, or via email to customerservice@gohealth.com. Thank you for this opportunity to help us improve our service. Regards, Anne C. GoHealth Member Services Specialist

Rated 5 out of 5 stars

A great agent

March 31, 2025
Unprompted review
GoHealth logo

Reply from GoHealth

Hi Mr Hinshaw, Thank you for your review of our agent. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C.  GoHealth Member Services Specialist

Rated 5 out of 5 stars

Dr.Duggal ….orthopedic provider

Dr.Duggal was my orthopedic provider….He was very caring and took the time to talk to me about my specific injury…what I should and shouldn’t do…future medical care for it and anything I asked he was very willing to talk to me about …with true concern and care….he was the best orthopedic provider I have ever seen…highly recommend him and his staff to anyone needing orthopedic help…He gave his full attention to me and my injury….overall the best experience and definitely the best provider for me and my situation…Thank you again Dr.Duggal ….I appreciate you and your staff !!

March 31, 2025
Unprompted review
GoHealth logo

Reply from GoHealth

Hi Ms Hines, Go Health, a Medicare insurance broker, received your review. Our records do not indicate that we have done business with you. We sell Medicare insurance policies and have no affiliation with Urgent Care. Your review may have been misdirected. You may be trying to review Go Health Urgent Care. This company is not affiliated with GoHealth LLC. Their web site is www.gohealthUC.com. Sorry for the inconvenience. Regards, Anne C. GoHealth Member Services Specialist

Rated 3 out of 5 stars

Unhappy

I don’t know if you got a review from me or not!
But I have to say I am so what disappointed right now!! Because I tried to get in touch with the person I talked to and they never responded! I even left my phone number and asked them to call me back!! Because I have a question about something they asked me! I am afraid that I missed understood the question they were asked!!! But not a call back or anything!!!

March 28, 2025
Unprompted review
GoHealth logo

Reply from GoHealth

Hi Ms Travis, We have noted your comments and are sorry you were disappointed unable to reach your agent. Please reach out to our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We are always happy to help! Thank you again for your feedback. Anne C. GoHealth  Member Services Specialist

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