GoHealth Reviews 42,913

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I,m entering both Primary and Dental ,mine info MD Angela D Watson 3445 Poplar Ave ph # 901 6645959 next appointment March 13 2025 The Dental Connection Dellwyn Turipseed D.M.D.,P C 1195 Poplar. 901... See more

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Rated 5 out of 5 stars

Our agent Elizabeth Wilson was wonderful helping us navigate through the application process. My husband and I did not have any Medicare Advantage plan, so she had to educate us on all the features. S... See more

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Rated 5 out of 5 stars

Initially I was very nervous about making my medical selections. Grace Fiornascente, was so nice and patient with me. She took her time and answered each question that I had. I will definitely refer a... See more

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Rated 5 out of 5 stars

I feel like Devoted goes above n beyond, what anyone else would do. When I came to Missouri, Devoted was coming in January 2025 that was the determining factor in me deciding to stay here. They r so... See more

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Company details

  1. Health Insurance Agency
  2. Insurance Broker
  3. Life Insurance Agency

Written by the company

GoHealth is a leading health insurance marketplace and digital health company with over 20 years of experience in advocating for Medicare consumers and providing millions with personalized guidance to choose a Medicare Advantage plan. We apply cutting-edge technology and expertise to deliver consumers peace of mind in their healthcare decisions from the time they reach the Medicare eligibility age at 65 and on through any changes in their health or coverage needs. Our PlanFit Technology helps consumers evaluate their current coverage, learn about Medicare Advantage plans that are available in their area, and find the one that best fits their healthcare needs and budget. By leveraging machine learning algorithms driven by analytics from millions of consumer interactions, GoHealth Medicare consumers have the power and visibility to compare plans from multiple insurance carriers and discover whether they’re missing out on savings or benefits. GoHealth licensed insurance agents work one-on-one with Medicare consumers to simplify the complexities of the enrollment process, navigating a potentially life-changing purchasing decision with care and compassion. These knowledgeable health insurance professionals are incentivized to do what’s right for the people they serve, not to pressure them into buying a plan. After enrollment, our Member Services team is available to answer questions and offer invaluable advice about making the best use of plan benefits. If you’re interested in exploring the Medicare Advantage coverage that’s available to you, get in touch with us for a PlanFit Checkup. There’s no cost to you and no obligation to enroll.

Your Medicare Advocate

Written by the company

GoHealth Leverages Technology and Expertise for a Better Medicare Experience
GoHealth is here to support you through the process of finding a Medicare Advantage plan, enrolling, and making the best use of your benefits. Based on analytics from millions of interactions with Medicare consumers, our PlanFit technology platform identifies recommendations from an extensive marketplace. You can zero in on the Medicare Advantage plan options that will bring you peace of mind based on factors like coverage, benefits, monthly premiums, and healthcare provider networks. If you’re already on a Medicare Advantage plan, get in touch with us for a PlanFit CheckUp during the Annual Enrollment Period (October 15 to December 7) to find out if there’s a better choice available to you. A licensed insurance agent will provide personalized service to make sure you find the plan that best aligns with your needs. We offer a pressure-free experience by incentivizing agents to always do what’s best for consumers. You’ll get insights into your choices and feel empowered to pick what’s right for you, even if that means sticking with the coverage you already have.

Contact info

4.8

Excellent

TrustScore 5 out of 5

43K reviews

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Rated 5 out of 5 stars

A good plan that work for me

A good plan that work for me

March 31, 2025
Unprompted review
GoHealth logo

Reply from GoHealth

Hi! Thank you for your review on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist

Rated 5 out of 5 stars

Good experience

I spoke with Grace Fiornascente
She was very noligable and patient with me. I would
recommended her to anyone looking for insurance.

March 31, 2025
Unprompted review
GoHealth logo

Reply from GoHealth

Hi Mr Roberts, Thank you for your generous review of our agent Grace.  We appreciate your comments about the service she provided and are glad you had a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help!  Anne C. GoHealth Member Services Specialist

Rated 5 out of 5 stars

Service was understandable

Service was understandable

March 30, 2025
Unprompted review
GoHealth logo

Reply from GoHealth

Hi Mr Hair, Thank you for your review on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist

Rated 5 out of 5 stars

Talk to Herminia Flores at Go Health…

Talk to Herminia Flores at Go Health she is very knowledgeable and knows the insurance information very well and can talk to you and explain everything with beening rushed through the process Priscilla Henderson

March 21, 2025
Unprompted review
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Reply from GoHealth

Hi Ms Henderson, Thank you for your generous review of our agent Herminia. Your descriptive comments about her service through your enrollment are appreciated. We will gladly share them with management. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We are always happy to help! Thank you again for your generous review. Anne C. GoHealth Member Services Specialist

Rated 4 out of 5 stars

More options to choose from.

I'm please with my package at the least I can get a more copays not much but some.I all so get advantage plan and flex card a it's not quarterly it's once a month and a little more than what was before.The woman I talk to was honest and gave me more opportunity to choose from more options she was great.

March 27, 2025
Unprompted review
GoHealth logo

Reply from GoHealth

Hi Ms Chambers, Thank you for your review of our agent. Your descriptive comments about the service you received are appreciated and will be shared with management. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We are always happy to help! Thank you again for your generous review. Anne C. GoHealth Member Services Specialist

Rated 5 out of 5 stars

Javier was very helpful and…

Javier was very helpful and knowledgeable. I appreciated his patience.

March 27, 2025
Unprompted review
GoHealth logo

Reply from GoHealth

Hi Mr Williams, Thank you for your review of our agent Javier.  We appreciate your comments about the service he provided and are glad you had a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help!  Anne C. GoHealth Member Services Specialist

Rated 5 out of 5 stars

Informative

Informative

March 28, 2025
Unprompted review
GoHealth logo

Reply from GoHealth

Hi Ms Adams, Thank you for your review on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist

Rated 5 out of 5 stars

The agent was pleasant and responsive.

March 24, 2025
Unprompted review
GoHealth logo

Reply from GoHealth

Hi Ms Clayton, Thank you for your review of our agent. We appreciate your comments about the service you received and are glad you had a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help! Anne C. GoHealth Member Services Specialist

Rated 5 out of 5 stars

Still have a few questions but…

Still have a few questions but representative was very helpful explaining most of what needs to be done

March 28, 2025
Unprompted review
GoHealth logo

Reply from GoHealth

Hi Ms Kozak, Thank you for your comments on Trust Pilot. We are glad you had a positive experience! Please contact our Member Services team at 855-454-9505  if you have any questions about your new plan or need assistance. We are always happy to help! Thanks again. Anne C. GoHealth Member Services Specialist

Rated 5 out of 5 stars

Agent was very respectful

Agent was very respectful, knowledgeable, beautiful person to talk to very outstanding personality

March 25, 2025
Unprompted review
GoHealth logo

Reply from GoHealth

Hi Ms Gospel, Thank you for your generous review of our agent.  We appreciate your comments about the service she provided and are glad you had a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help!  Anne C. GoHealth Member Services Specialist

Rated 5 out of 5 stars

Easy to make appointments and they are…

Easycommication to make appointments and they are aware of my needs

March 24, 2025
Unprompted review
GoHealth logo

Reply from GoHealth

Hi! Thank you for posting your review on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist

Rated 4 out of 5 stars

It was easy to read and I like it…

It was easy to read and I like it better when it comes to me as a text message because I don’t really check my emails and it did and I appreciate that thank you

March 21, 2025
Unprompted review
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Reply from GoHealth

Hi Ms Buffett, Thank you for posting your review. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist

Rated 1 out of 5 stars

Aetna is dragging their feet to approve…

Aetna is dragging their feet to approve in house physical therapy facility. I have all social worker relationships in line, a bed waiting and I am in the hodpital ready for pt but Aetna will drag their feet and cost me another weekend off my medivare 65 day availability for hospital. This is terrible. They take my money on time though.

March 21, 2025
Unprompted review
GoHealth logo

Reply from GoHealth

Hi Ms Bonati, Our records show you have not responded to our request for additional information to enable us to locate your records. This renders us unable to assist you with your benefits. For this reason, we will consider this matter closed. Please reach out to our Member Services team at 855-203-4871 if you have any questions or need further assistance. We would be happy to help. Anne C. Go Health Member Services Specialist

Rated 5 out of 5 stars

Just can’t figure how to get my meds as…

Just can’t figure how to get my meds as I get them through the mail now. Am I going to get a manual?

March 19, 2025
Unprompted review
GoHealth logo

Reply from GoHealth

Hi, Thank you for your review. Please reach out to our Member Services team at 855-454-9505 at your convenience for assistance setting up your mail order prescription order(s). Our team is available Monday through Friday 8AM to 5PM and is always happy to help! Anne C. GoHealth Member Services Specialist

Rated 5 out of 5 stars

Hope me changing to this will letme…

Hope me changing to this will letme keep my medicine cause they don't want to give me my medicine now with the insurance I have had for yrs.

March 19, 2025
Unprompted review
GoHealth logo

Reply from GoHealth

Hi! Thank you for your comments on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist

Rated 1 out of 5 stars

Sorry liars talked into changing my…

Sorry liars talked into changing my advantage plan now I can’t afford to go to the Dr or get my Rx filled!!
Sorry POS!! Scamming a disabled veteran senior citizen!!

February 18, 2025
Unprompted review
GoHealth logo

Reply from GoHealth

Hello Mr Sheppard, Thank you for your feedback. We are sorry about this and are researching this situation. A Case Manager will reach out to you soon. If you have questions in the meantime, please feel free to give our Member Services Team a call at 855-203-4871. Thank you! Anne C. GoHealth Member Services Specialist

Rated 5 out of 5 stars

Things looking up for ilis Senior…

Things looking up for ilis Senior citizens .we appreciate the good with the bad .thanks too all.love the scooter s.

February 19, 2025
Unprompted review
GoHealth logo

Reply from GoHealth

Hi Ms Green, Thank you for your comments on Trust Pilot. Please contact our Member Services team at 855-203-4871 if you have any questions about your plan or need assistance. We are always happy to help! Thanks again. Anne C. GoHealth Member Services Specialist

Rated 5 out of 5 stars

Customer Support

On 3/12/2025 I was so confused after being with Anthem for YEARS. All of a sudden, Anthem pulls out of my area. I called a customer support line and Christopher Lyon was the agent I spoke within. He was extremely helpful. He took his time and double checked my doctors to be sure they were in plan, and helped me get the benefits I so desperately needed. He found a plan that met all of my special needs!!

March 11, 2025
Unprompted review
GoHealth logo

Reply from GoHealth

Hi Ms Medina, Thank you for your generous review of our agent Christopher. Your descriptive comments about his service through your enrollment are appreciated. We will gladly share them with management. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We are always happy to help! Thank you again for your generous review. Anne C. GoHealth Member Services Specialist

Rated 5 out of 5 stars

I feel like Devoted goes above n…

I feel like Devoted goes above n beyond, what anyone else would do. When I came to Missouri, Devoted was coming in January 2025 that was the determining factor in me deciding to stay here. They r so professional and do everything they can possibly do. The staff is awesome..

March 11, 2025
Unprompted review
GoHealth logo

Reply from GoHealth

Hi! Thank you for your review on Trust Pilot. We’re glad you are happy with your coverage selection! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist

Rated 5 out of 5 stars

The man was very nice to me and…

The man was very nice to me and answered all of my questions

March 6, 2025
Unprompted review
GoHealth logo

Reply from GoHealth

Hi Ms Copley, Thank you for your review of our agent. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C.  GoHealth Member Services Specialist

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