I,m entering both Primary and Dental ,mine info MD Angela D Watson 3445 Poplar Ave ph # 901 6645959 next appointment March 13 2025 The Dental Connection Dellwyn Turipseed D.M.D.,P C 1195 Poplar. 901... See more
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Our agent Elizabeth Wilson was wonderful helping us navigate through the application process. My husband and I did not have any Medicare Advantage plan, so she had to educate us on all the features. S... See more
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Initially I was very nervous about making my medical selections. Grace Fiornascente, was so nice and patient with me. She took her time and answered each question that I had. I will definitely refer a... See more
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I feel like Devoted goes above n beyond, what anyone else would do. When I came to Missouri, Devoted was coming in January 2025 that was the determining factor in me deciding to stay here. They r so... See more
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Company details
Written by the company
GoHealth is a leading health insurance marketplace and digital health company with over 20 years of experience in advocating for Medicare consumers and providing millions with personalized guidance to choose a Medicare Advantage plan. We apply cutting-edge technology and expertise to deliver consumers peace of mind in their healthcare decisions from the time they reach the Medicare eligibility age at 65 and on through any changes in their health or coverage needs. Our PlanFit Technology helps consumers evaluate their current coverage, learn about Medicare Advantage plans that are available in their area, and find the one that best fits their healthcare needs and budget. By leveraging machine learning algorithms driven by analytics from millions of consumer interactions, GoHealth Medicare consumers have the power and visibility to compare plans from multiple insurance carriers and discover whether they’re missing out on savings or benefits. GoHealth licensed insurance agents work one-on-one with Medicare consumers to simplify the complexities of the enrollment process, navigating a potentially life-changing purchasing decision with care and compassion. These knowledgeable health insurance professionals are incentivized to do what’s right for the people they serve, not to pressure them into buying a plan. After enrollment, our Member Services team is available to answer questions and offer invaluable advice about making the best use of plan benefits. If you’re interested in exploring the Medicare Advantage coverage that’s available to you, get in touch with us for a PlanFit Checkup. There’s no cost to you and no obligation to enroll.
Your Medicare Advocate
Written by the company
- GoHealth Leverages Technology and Expertise for a Better Medicare Experience
- GoHealth is here to support you through the process of finding a Medicare Advantage plan, enrolling, and making the best use of your benefits. Based on analytics from millions of interactions with Medicare consumers, our PlanFit technology platform identifies recommendations from an extensive marketplace. You can zero in on the Medicare Advantage plan options that will bring you peace of mind based on factors like coverage, benefits, monthly premiums, and healthcare provider networks. If you’re already on a Medicare Advantage plan, get in touch with us for a PlanFit CheckUp during the Annual Enrollment Period (October 15 to December 7) to find out if there’s a better choice available to you. A licensed insurance agent will provide personalized service to make sure you find the plan that best aligns with your needs. We offer a pressure-free experience by incentivizing agents to always do what’s best for consumers. You’ll get insights into your choices and feel empowered to pick what’s right for you, even if that means sticking with the coverage you already have.
Contact info
222 W Merchandise Mart Plaza, 60654, Chicago, United States
- (877) 694-3457
- customerservice@gohealth.com
- gohealth.com
4.8
Excellent
43K reviews
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See how their reviews and ratings are sourced, scored, and moderated.
They told me I was talking to Medicare
They told me I was talking to Medicare. They took my Medicare information they took all my prescription information. They made me feel terrible. I’ve never felt so violated in my whole life. I woke up at 4 o’clock in the morning knowing that the things they told me just were not right dental coverage vision coverage at $4000 spending card then the next man told me there was a $6000 spending card, why is anything like this to happen?
January 29, 2025
Unprompted review
Reply from GoHealth
Hello, Thank you for this feedback. We are sorry you had this experience, and would appreciate the opportunity to discuss this with you. If you would be so kind to provide your contact information, a Case Manager would be happy to reach out at a time that is convenient for you. You are also welcome to email us at customerservice@gohealth.com. We look forward to hearing from you, Anne C. GoHealth Member Services Specialist
Great customer service rep Elizabeth Wilson
Our agent Elizabeth Wilson was wonderful helping us navigate through the application process. My husband and I did not have any Medicare Advantage plan, so she had to educate us on all the features. She was patient, thorough and clear. We spoke to her 3 times before signing up. If it wasn't for her we probably would have gone to another company.
January 29, 2025
Unprompted review
Reply from GoHealth
Hi Ms Lamb, Thank you for your generous review of our agent Elizabeth. Your description of the service she provided you and your husband leading to enrollment are much appreciated. We will gladly share these with her manager. Please reach out to our Member Services team at 855-203-4871 if either of you have questions about your new plans or need assistance. We are always happy to help! Thank you again for your generous review. Anne C. GoHealth Member Services Specialist
It's not very easy for us older people…
It's not very easy for us older people to understand. I get lost I get on to different sites or I go around in circles the second and third party people that just confuses especially when we're already confused and having memory loss and stuff that's like 10 times worse
January 24, 2025
Unprompted review
Reply from GoHealth
Hi Ms Madewell, Thank you for sharing your comments. Please contact our Member Services team at 855-454-9505 any time you have questions about your plan or need assistance. Our licensed agents are available Monday through Friday, 8AM to 5PM and are always happy to help. Anne C. GoHealth Member Services Specialist
Helpful & Friendly People
Very friendly & helpful lady named Blessing! She explained everything thoroughly and was very polite and there was another lady I talked to and she was also very friendly and polite. It was a good experience. Thank you.
January 24, 2025
Unprompted review
Reply from GoHealth
Hi Ms Patten, Thank you for your kind review of our agents. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C. GoHealth Member Services Specialist
Quick and fast.
Customer agent was friendly and helpful. Answered or knew when I had a question and explained it to me in an uncomplicated way. At the end of the process I finally felt like I was understanding how the insurance program works.
January 26, 2025
Unprompted review
Reply from GoHealth
Hi, Thank you for your comments about the service you received. We are glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We are always happy to help! Thanks again. Anne C. GoHealth Member Services Specialist
Reply from GoHealth
Hi, Thank you for your review. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
Holden Barlow
I've been working with Holden Barlow for the past several years, he is wonderful! He explains everything in detail and I feel like he is giving me the best health package available. I trust him or I wouldn't use him year after year! Thank you Holden, you are the best! (I'm not sure of the exact date I talked to him, but it was during the end of the year when it is time to go over new plans.
November 14, 2024
Unprompted review
Reply from GoHealth
Hi, Thank you for your generous review of our agent Holden. Your descriptive comments about his service with your enrollments are much appreciated. We will gladly share them with management. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We are always happy to help! Thank you again for your generous review. Anne C. GoHealth Member Services Specialist
Melinda was very professional and…
Melinda was very professional and knowledgeable
January 24, 2025
Unprompted review
Reply from GoHealth
Hi Mr Stetz, Thank you for your review of our agent Melinda. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C. GoHealth Member Services Specialist
Mr Ben Nilsson was very clear in…
Mr Ben Nilsson was very clear in explaining all my options and the positive changes thru my plan starting in Feb 2/ 2025 A. White
January 23, 2025
Unprompted review
Reply from GoHealth
Hi Ms White, Thank you for your review of our agent Ben. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C. GoHealth Member Services Specialist
Go Health in and of itself is a good…
Go Health in and of itself is a good company. However, when it came to the company that they recommended me to for my part b Medicare which is devoted health. The latter company sucks. I've been told two different things as far as my insurance card and my welcome kit with devoted health. They have told me that my card was in processing. And then a few days later they told me that my card had been mailed out. The last time I checked because I still have not received it they had told me that the card was still in processing one of those two statements is a lie. So tomorrow I guess I'll have no choice but to call the insurance commissioner in North Carolina and find out why they can't get my insurance card to me.
January 20, 2025
Unprompted review
Reply from GoHealth
Hi, We are sorry you have not received your plan materials and ID card as expected. Please contact our Member Services team at 855-454-9505 for your ID number and any other information you need to continue care. Our team is available Monday-Friday 8AM –5PM , Anne C. GoHealth Member Services Specialist .
Regards,
I want to cancel
I want to cancel. Was told that I would receive $200 a month for groceries. That has not happened. I do not even know if I still have Medicare. When I called Kaiser Permanente this morning, they were unable to find me by name or policy number. I'm not even sure if this is a legitimate company.
January 20, 2025
Unprompted review
Reply from GoHealth
Hi Ms Sage, Our records show you have spoken with a Caser Manager and this issue has been resolved. For this reason, we will consider this matter closed. Please reach out to our Member Services team at 855-454-9505 should you have any questions or need further assistance. We would be happy to help. Anne C. Go Health Member Services Specialist
I want to CANCEL with Humana because I…
I want to CANCEL with Humana because I need to keep my Oncology team and you Don't cover them. I can't afford having to pay $400 per day of the first 4 days when I have to be hospitalized.
My United Healthcare insurance company was/is always been good for me & I will be switching back anyway when my divorce is final.
PLEASE cancel my Humana account and give me back United Healthcare account 🙏.
Thank you
Marsha S Smith 317-263-4575
07/20/1959
January 19, 2025
Unprompted review
Reply from GoHealth
Hi Ms Smith, Medicare regulates how policies are sold and cancelled. To comply with their regulations, and for the protection of the insured person, it is required the insured (or their legal representative) be on the phone at the time of cancellation. Please reach out to our Member Services team at 855-454-9505 ifor help with this process. We are available Monday through Friday 8AM to 8PM and are always happy to help. Anne C. GoHealth Member Services Specialist
Easy to work.with people
January 6, 2025
Unprompted review
Reply from GoHealth
Hi Ms Marshall, Thank you for your review of our agents. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C. GoHealth Member Services Specialist
Excellent info
January 17, 2025
Unprompted review
Reply from GoHealth
Hello, Thank you for your review. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C. GoHealth Member Services Specialist
BEST INSURANCE SPECIALIST
Is what made my experience great was Alice Downs. She is a amazing woman. She helped me better than ANYONE i have had since my journey receiving medicare.
She is awsome at what she does kind courteous. I feel I not only I got my insurance I gained a friend..❤️
January 10, 2025
Unprompted review
Reply from GoHealth
Hi Ms Dentler, Thank you for your generous review of our agent Alice. Your descriptive comments about her service are much appreciated, w will gladly share them with her manager. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We are always happy to help! . Anne C. GoHealth Member Services Specialist
STAY FAR AWAY
I recently worked for this company and they do not care about people, they care about numbers. My manager encouraged a very cutthroat style of sales, not wanting to help people find insurance that will benefit them but just trying to switch people from plan to plan to make commission off of you. I would recommend going directly to an insurance provider, rather than get taken advantage of by this company.
November 14, 2024
Unprompted review
Reply from GoHealth
Hi Ms Cooper, Thank you for your review on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
Please help me
If I had a my cards it would be so helpful. I'm told I can shop on line until I get my card. It would be helpful if when I called for help with getting a new PCP. Both times I'm told the same person at Sage Health 2 times.They have told me 2 time they don't take United Healthcare. I can't seem to get any help to use my card.
January 1, 2025
Unprompted review
Reply from GoHealth
Hi Ms Bodiford, Thank you for your comments on Trust Pilot. Please contact our Member Services team at 855-203-4871 for help finding an in network doctor. We are always happy to help. Anne C. GoHealth Member Services Specialist
Easy to use
It was so easy to use,I look forward to useing again next time.
January 1, 2025
Unprompted review
Reply from GoHealth
Hi Mr Altman, Thank you for your review. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
The people I have talked to have been…
The people I have talked to have been Great. And easy to talk too.
December 20, 2024
Unprompted review
Reply from GoHealth
Hi Mr Hilliard, Thank you for your review of our agents. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C. GoHealth Member Services Specialist
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