GoHealth Reviews 42,913

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I,m entering both Primary and Dental ,mine info MD Angela D Watson 3445 Poplar Ave ph # 901 6645959 next appointment March 13 2025 The Dental Connection Dellwyn Turipseed D.M.D.,P C 1195 Poplar. 901... See more

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Rated 5 out of 5 stars

Our agent Elizabeth Wilson was wonderful helping us navigate through the application process. My husband and I did not have any Medicare Advantage plan, so she had to educate us on all the features. S... See more

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Rated 5 out of 5 stars

Initially I was very nervous about making my medical selections. Grace Fiornascente, was so nice and patient with me. She took her time and answered each question that I had. I will definitely refer a... See more

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Rated 5 out of 5 stars

I feel like Devoted goes above n beyond, what anyone else would do. When I came to Missouri, Devoted was coming in January 2025 that was the determining factor in me deciding to stay here. They r so... See more

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Company details

  1. Health Insurance Agency
  2. Insurance Broker
  3. Life Insurance Agency

Written by the company

GoHealth is a leading health insurance marketplace and digital health company with over 20 years of experience in advocating for Medicare consumers and providing millions with personalized guidance to choose a Medicare Advantage plan. We apply cutting-edge technology and expertise to deliver consumers peace of mind in their healthcare decisions from the time they reach the Medicare eligibility age at 65 and on through any changes in their health or coverage needs. Our PlanFit Technology helps consumers evaluate their current coverage, learn about Medicare Advantage plans that are available in their area, and find the one that best fits their healthcare needs and budget. By leveraging machine learning algorithms driven by analytics from millions of consumer interactions, GoHealth Medicare consumers have the power and visibility to compare plans from multiple insurance carriers and discover whether they’re missing out on savings or benefits. GoHealth licensed insurance agents work one-on-one with Medicare consumers to simplify the complexities of the enrollment process, navigating a potentially life-changing purchasing decision with care and compassion. These knowledgeable health insurance professionals are incentivized to do what’s right for the people they serve, not to pressure them into buying a plan. After enrollment, our Member Services team is available to answer questions and offer invaluable advice about making the best use of plan benefits. If you’re interested in exploring the Medicare Advantage coverage that’s available to you, get in touch with us for a PlanFit Checkup. There’s no cost to you and no obligation to enroll.

Your Medicare Advocate

Written by the company

GoHealth Leverages Technology and Expertise for a Better Medicare Experience
GoHealth is here to support you through the process of finding a Medicare Advantage plan, enrolling, and making the best use of your benefits. Based on analytics from millions of interactions with Medicare consumers, our PlanFit technology platform identifies recommendations from an extensive marketplace. You can zero in on the Medicare Advantage plan options that will bring you peace of mind based on factors like coverage, benefits, monthly premiums, and healthcare provider networks. If you’re already on a Medicare Advantage plan, get in touch with us for a PlanFit CheckUp during the Annual Enrollment Period (October 15 to December 7) to find out if there’s a better choice available to you. A licensed insurance agent will provide personalized service to make sure you find the plan that best aligns with your needs. We offer a pressure-free experience by incentivizing agents to always do what’s best for consumers. You’ll get insights into your choices and feel empowered to pick what’s right for you, even if that means sticking with the coverage you already have.

Contact info

4.8

Excellent

TrustScore 5 out of 5

43K reviews

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Rated 5 out of 5 stars

Was real pleased

Everything was good

November 15, 2024
GoHealth logo

Reply from GoHealth

Hi Ms Smith, Thank you for your review on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist

Rated 1 out of 5 stars

I just don’t like not being called back…

I just don’t like not being called back after I had left three messages at different times different days. I also don’t like being told my drs are in the network and I look over benefit summary and find out my drs are not in network. I don’t want no more phone calls from go health. Thank you.

December 4, 2024
Unprompted review
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Reply from GoHealth

Hi Ms Beasley, Thank you for your feedback. We are sorry about this and are researching this situation. A Case Manager will reach out to you soon. If you have questions in the meantime, please feel free to give our Member Services Team a call at 855-203-4871. Thank you for your patience.  Anne C. GoHealth Member Services Specialist

Rated 5 out of 5 stars

Richard Cross

November 14, 2024
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Reply from GoHealth

Hi Ms Volanski, Thank you for posting on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist

Rated 5 out of 5 stars

Katy was very thorough

Katy was very thorough, knew exactly what she was doing, she got me a Great plan saving alot of $ and got many added benefits.. so easy, so glad I called

December 5, 2024
Unprompted review
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Reply from GoHealth

Hi, Thank you for your review of our agent Katy.  We appreciate your comments about the service she provided and and will share this with her manager. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help!  Anne C. GoHealth Member Services Specialist

Rated 5 out of 5 stars

The agent I spoke with was very… friendly and courteous

The agent I spoke with was very courteous and friendly. He also helped me find the best plan suited for me.

December 4, 2024
Unprompted review
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Reply from GoHealth

Hi! Thank you for your review of our agent. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C.  GoHealth Member Services Specialist

Rated 5 out of 5 stars

Christian's knowledge

Christian's knowledge, understanding, patience, and his overall demeanor.

December 3, 2024
Unprompted review
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Reply from GoHealth

Hi Ms Scott, Thank you for your comments about our agent Christian.  We appreciate your comments about the service he provided and are glad you had a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help!  Anne C. GoHealth Member Services Specialist

Rated 5 out of 5 stars

The lady I spoke with lakisha I believe…

The lady I spoke with lakisha I believe it was is wonderful. She's a veteran as well. She is an asset to your company.

December 3, 2024
Unprompted review
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Reply from GoHealth

Hi Mr Degregorio, Thank you for your review of our agent Lakeysha.  We appreciate your comments about the service she provided and are glad you had a positive experience! Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help and we thank you for your service.  Anne C. GoHealth Member Services Specialist

Rated 5 out of 5 stars

Everything went good

Everything went good

December 3, 2024
Unprompted review
GoHealth logo

Reply from GoHealth

Hi! Thank you for posting on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist

Rated 5 out of 5 stars

Awesome service!!!

Awesome service!!!! Extremely informative.

December 2, 2024
Unprompted review
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Reply from GoHealth

Hi Ms Petito, Thank you for your comments. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist

Rated 5 out of 5 stars

The agent was clear concise and very…

The agent was clear concise and very helpful. He was ready to listen to my needs and concerns and direct me in a direction as I was "Dorthy in the storm in Wizard of Oz". Great experience!!

December 4, 2024
Unprompted review
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Reply from GoHealth

Hi,  Thank you for your generous review of our agent.  We appreciate your comments about the service you received and are glad you had such a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help!  Anne C. GoHealth Member Services Specialist

Rated 5 out of 5 stars

Holden Barlow is a guy with the answers to Medicare insurance plans…

My name is Kathy and I called today with questions about Medicare Insurance Plans for my husband. I spoke to Holden Barlow.
Within 15 minutes he was able to answer all my questions about plans for my husband, myself and my disabled son!!! I am usually on hold for twice that long !!
He was knowledgeable and truly informed about all the areas I had questions about. I will definitely reach out to him in the future.!!!

December 3, 2024
Unprompted review
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Reply from GoHealth

Hi Ms Kovacs, Thank you for your generous review of our agent Holden. Your descriptive comments about the service he provided are much appreciated. We will gladly share them with management. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We are always happy to help! Thank you again for your generous review. Anne C. GoHealth Member Services Specialist

Rated 1 out of 5 stars

Not enough money to buy groceries like…

Not enough money to buy groceries like before I would get $175 to for OTC or groceries and now you're only getting $50 for groceries and $75 for OTC that's ridiculous

December 3, 2024
Unprompted review
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Reply from GoHealth

Hi Mr Valdez, Thank you for this feedback. We are sorry to hear you are not happy with the benefits your new plan includes. Each carrier regulates the benefit amounts included in their plans, and may provide more of some types of coverage and less of others. If you would like to discuss other possible options for the new year, please reach out to our Member Services team at 855-203-4871. We are always happy to help. Anne C. GoHealth Member Services Specialist

Rated 5 out of 5 stars

Thorough

Thorough, all-inclusive, specific,….

November 8, 2024
Unprompted review
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Reply from GoHealth

Hi Ms Harris, Thank you for your comments. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C.  GoHealth Member Services Specialist

Rated 5 out of 5 stars

Good afternoon

Good afternoon
My name is Claude Holloway.
It’s getting close to the end of the year time to read up my insurance so I called Emily Smith. She helped me with everything and was very knowledgeable. I like working with her. I trust her completely. She’s quite a lady. You did good on hiring her.!

November 30, 2024
Unprompted review
GoHealth logo

Reply from GoHealth

Hi Mr Holloway, Thank you for your generous review of our agent Felicia.  We appreciate your comments about the service she provided and are glad you had a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help!  Anne C. GoHealth Member Services Specialist

Rated 3 out of 5 stars

It was a bit confusing to me

It was a bit confusing to me! I had many questions some were answered and some were not. they said they would save us money but never got an answer on what it will cost me!

November 18, 2024
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Reply from GoHealth

Hi Ms Gilliam, Thank you for posting on Trust Pilot. We’re glad you had a positive experience! I have replied to your question  regarding the cost of your new plan to you via email. Please contact our Member Services team at 855-203-4871 if you have any other questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist

Rated 2 out of 5 stars

Quit sending me text messages all the…

Quit sending me text messages all the time leave me alone

November 29, 2024
Unprompted review
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Reply from GoHealth

Hi Mr Elisha, We have added your request to your account, which should minimize the number of messages you receive from us. Please reach out to our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We are always happy to help! Anne C. GoHealth Member Services Specialist

Rated 5 out of 5 stars

Our specialist was very nice to us

Our specialist was very nice to us. He explained everything we needed to know, and answered all of our questions. Very happy.

November 13, 2024
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Reply from GoHealth

Hi Ms Odetallah, Thank you for your review of our agent. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C.  GoHealth Member Services Specialist

Rated 5 out of 5 stars

So far it’s been good

November 29, 2024
Unprompted review
GoHealth logo

Reply from GoHealth

Hi Mr Harms, Thank you for posting on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist

Rated 4 out of 5 stars

I have had a great experience in…Healthcare registration.

I have had a great experience in signing up for my health coverage with Gohealth. I truly appreciate the support.patience, knowledge and understanding of the health agent who got me signed up with a plan that I believe will be beneficial for my health care throughout the year 2025 and beyond.
Thank you Gohealth for all your support thus far.

JC

November 13, 2024
GoHealth logo

Reply from GoHealth

Hi Ms Cameron, Thank you for your descriptive comments on Trust Pilot. We are glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We are always happy to help! Thanks again. Anne C. GoHealth Member Services Specialist

Rated 5 out of 5 stars

It's ok 8910

November 28, 2024
Unprompted review
GoHealth logo

Reply from GoHealth

Hi! Thank you for your review on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist

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